I have a canon printer with a mac computer. For some reason whenever I print something the ink on the page is all green not black like it should be. I put in a new black ink cartrridge but that didn't change anything.Does anyone know why this is happening

I have a canon printer with a mac computer. For some reason whenever I print something the ink on the page is all green not black like it should be. I put in a new black ink cartrridge but that didn't change anything.Does anyone know why this is happening?

You posted in the OS 9 & below forum. What OS X version are you using? What model Canon printer? Canon printers have a test print capability (open the Printer Utility). What happens when you do a test print? Are all the printer cartridges in their proper location? Sometimes when you print "black", the printer uses a mixture of the colors to get "black". In the Printer Utility, check the levels of the other cartridges. There may be one color that is clogged.
 Cheers, Tom

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HT201272 I purchased the Killers new album and for some reason now my computer says it can't find the files. So I tried to download the album again off my iTunes acount but the cloud button won't appear. Does anyone know why this is happening?

I purchased the Killers new album and for some reason now my computer says it can't find the files. So I tried to download the album again off my iTunes acount but the cloud button won't appear. Does anyone know why this is happening?

These are user-to-user forums, you are not talking to Apple here.
Audiobooks (and ringtones) are currently a one-time only download. I believe that they are all supplied to Apple by audible.com, so I assume that it's them who are requiring the one-time only download restriction. To get it onto your other devices you will need to sync it via a computer. Depending upon what country that you are in, Audible.com have their own app (Audiobooks from Audible) so you might be able to buy direct from them, though I don't know whether you can buy within their app or download audiobooks directly from them within the app e.g. whether they need to be copied via a computer.

A year ago I brought a 1 TB hard drive (My Passport), I have not used it for over 4 months and now when I use the USB cord to connect it to my mac, it does not register the hard drive. Does anyone know why this is happening?

A year ago I brought a 1 TB hard drive (My Passport), I have not used it for over 4 months and now when I use the USB cord to connect it to my mac, it does not register the hard drive. Does anyone know why this is happening?

The beeps could be caused by something as simple as a loose internal wire or connection. If it is under warranty (not sure how long that is, as WD drives range from 1 to 5 years depending on the model's series - I think "my passport" drives are 3 years) you could contact WD and ask them about it.
If it is out of warranty, you could also try opening the case and check the connections - the drive may be fine, and there have been posts on TomsHardware forums of people getting the beeps, opening up the case and the drive is fine, just some wire worked loose.

My MacBook Pro is really hot and the fan is on constantly. It didn't use to do this, does anyone know why this is happening? I have a very short battery life, so I have to keep it plugged in probably more than I should.

My MacBook Pro is really hot and the fan is on constantly. It didn't use to do this, does anyone know why this is happening? I have a very short battery life, so I have to keep it plugged in probably more than I should.

Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.

Every time I turn the computer off or put it in sleep mode... when I come back my wallpaper is gone. I have to keep going to my pics and getting it back. Does anyone know why this keeps happening??

Every time I turn the computer off or put it in sleep mode... when I come back my wallpaper is gone. I have to keep going back to my pics and getting it back.
Does anyone know why this keeps happening??

Are you choosing it from one of these folders (in my screenshot) or you can also put that picture into the correct folder. The path is:
HD > Library > Desktop Pictures
If you add it to the folder manually, please restart your computer.
And yes, letting it sleep is a good idea, or else the startup disk will spin and the screen may suffer from image persistence if you leave a window or image parked in the same spot too long, so the screensave is a good idea.

I just recently got the Ipad and am having trouble with the location services when ever i am on the verizon wireless router the apps cannot seam to locate me does anyone know why this would happen verizon does not?

I have the new IPad and am using it with the verizon mifi2200 wireless and when i am using apps the location services cannot find me wifi is working and location services is on this does not happen when i am using a wifi that is at my office or in hotels does anyone know anything about this because verizon dosn't?

iOS 5: Understanding Location Services
http://support.apple.com/kb/ht4995
 Cheers, Tom

When I shut the lid to my computer and then open it again the screen comes on and then goes black and I have to press random keys to make it show again. Does anyone know why this is happening?

When I close my lid to make the computer sleep and I open it back up again when I am ready to use it the screen turns on and then turns black. I have to press random keys to make the screen show again. Any help is greatly appreciated!

First, before you sleep your MBP, make sure you either scroll down the Apple menu to sleep your machine, or do it even more easily by pressing CMD-OPTION - DiskDrive (upper right hand corner of your keyboard). I wouldn't just close your machine to let it sleep.
It's hard to know exactly what's happening, but here are a few pointers.
1. Go to System Preferences/Energy Saver and make sure you've set a sleep time of more than two or three minutes. Your machine may be trying to sleep too early. In the same preferences, set Computer Sleep to more than ten minutes, to make sure you don't get an unintentional sleep.
2. Take a look for third-party applications you might have installed.
Post here with your results!

My intel-Mac doesnt seem to release memory after I quit applications and I have to continually restart to regain memory. Does anyone know why this is happening?

I have a Intel-iMac running snow leopard and programs that I run and then quit wont release the memory the were using I have 3GB of Ram so I should have plenty available. Has anyone else had this problem? Im tired of restarting to get my memory back.

Russ Grebenc wrote:
I realize that 3 GB is not much today but 95% of what I use is Safari, Firefox, and Mail and I never used to have this problem. Im using Snow Leopard 10.6.8. Its a 2.4 Ghz Intel Core 2 Duo iMac.
Browsers tend to use a lot of RAM, particularly if you have multiple tabs open. If you want to see where your RAM is being used open Activity Monitor (Applications - Utilities - Activity Monitor) and you can see. If your machine has the ability to upgrade the RAM that is what I'd strongly recommend you do.

HT1386 My iPad and pc are synced but the iPad is only showing a few of my many hundred albums stored in iTunes on my pc. Does anyone know why this is happening?

Question in the subject title...

I have to admit that iTunes Match is out of my league because I do not use it. Turning that off might make the difference, but turning it off might screw everything up as well. I know very, very little about iTunes Match, but that does present a different spin on this.
Knowing the very little that I do know, with iTunes Match on - there should be no reason to sync the albums since they should be available on your iPad via Settings>iTunes and App Stores>iTunes Match>On.
Hopefully someone that uses Match will chime in.

I want to use Panopto software on my iMac. It works on the PCs at the office, but when I try to open it on my iMac it only opens the video and audio, it will not open the powerpoint presentations. Does anyone know why this is happening? Thanks.

Why won't the PPt show when I am trying to record and video tape a PPt presentation on Panopto?

Don't rely on 'Preview'.
Share/Export as .ibooks file and then drag that to iTunes and sync to your iPad.
Still no joy, find a pre-processing recipe ( that includes export for iPad) that doesn't spoil the quality in the process.
Just keep in mind that low quality in means low or lower quality out, in this example.

HT1222 Every time I try to download the new update it says that It can't and I have to try later. But every time I try, that pops up again. Does anybody know why this is happening and how to fix it? Thanks.

...

Read some of the other posts here, platinum . . .
The servers are slammed, so it's best to wait until tomorrow, or even later.
Patience, Grasshopper.

My Apple ID works when buying apps but when I try to upgrade or buy an in app purchase it tells me my Apple ID cannot be found or my password is wrong does anyone know why this is happening please

Why do I keep getting a message saying my Apple ID Connor be found or my password is wrong when trying to upgrade apps or get in app purchases it's only since I updated my software?

I Just signed in to find the answer to this too. I started having the same trouble today.

I am batch processing in PS 2014 (watermark and saving as jpeg from ps file). I get the message for some but not all 'this file needs to be saved as a copy with this option'. And then I have to save it manually. Does anyone know why this happens? (It is j

I am batch processing in PS 2014 (watermark and saving as jpeg from ps file). I get the message for some but not all 'this file needs to be saved as a copy with this option'. And then I have to save it manually. Does anyone know why this happens? (It is just a plain photoshop file, a watermark is added, then save as jpeg - the jpeg is saved to a different folder than the original photoshop file.) It happens for about 10 of 30/40 files approximately . Thank you, Kathryn

I believe I have figured it out - I need to flatten the image, even though there are no layers except for layer 0, first.

I have 2 laptops both with iTunes installed but on one my source list includes 'Movies' and the other 'films' does anyone know why this would be?

i have 2 laptops both with iTunes installed but on one my source list includes 'Movies' and the other 'films' does anyone know why this would be?

sorry all - disregard I've identified the issue in the language settings with one set to 'English - United States' and one to 'English - United Kingdom' - now fixed.
Cheers

HT4759 After I add a new PC to synchronize Outlook contacts and calendar with icloud, another PC/Outlook stops synchronizing that had been working fine. Does anyone know why this happens repeatedly? Is there a limit to the # of PCs that synchronize with

After I add a new PC to synchronize Outlook contacts and calendar with icloud, another PC/Outlook stops synchronizing that had been working fine. Does anyone know why this happens repeatedly? Is there a limit to the # of PCs that synchronize with iCloud

Not possible.

I have a canon printer with a mac computer. For some reason whenever I print something the ink on the page is all green not black like it should be. I put in a new black ink cartrridge but that didn't change anything.Does anyone know why this is happening

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