I have a charge on my bank account from Apple iTunes but I have not purchased anything in over a month!
Earlier today I imputed my new CC information into my iTunes account so that I could update some previous apps that I had purchased. Apparently due to my previous CC Information having expired I was not able to update my previous purchases (why is that)? Also, I noticed a charge on my account from Apple iTunes but I have not make any recent purchases and I have not received any email receipts stating otherwise. Obviously I will have to cancel my debit card to prevent any further fraudulent charges. Who should I notify at Apple about this to prevent any further criminal activity against myself or others?
You've checked the purchase history on your account via the Store > View Account menu option on your computer's iTunes, and have you got any auto-renewing subscriptions ?
If the charge is on your newly entered card, then each time that you add or change your credit card details on your account then a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If it's a different charge which you don't think that you should have then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I found several charges on my bank account from Apple on App that is completely free. After calling the number showing on my bank statement there an automated answering that tells you to go to apple website!!! There is nobody to talk to!! Complete rip OFF
And now because I want to communicate with apple support I have to go through the hectic website and community support, this is ridiculous.
I have 5 iPhones in my account and this makes me reconsider upgrading to iPhones again.
Why Apple put a phone number in the bank transaction, if there is nobody to talk to!!!!!!
I hope someone from Apple support can answer my question.Go to getsupport.apple.com. Or, call 1-800-MYAPPLE.
Just because an app is free to download doesn't mean that there aren't in-app purchases available.
Go to iTunes on your computer, log into the iTunes Store with your Apple ID & password, and check your purchase history. Be advised that all iTunes & App Store purchases are final. -
I have been receiving charges from apple itunes and nothing has been purchased. When I look at the charges on my online banking a phone number is provided, but when I call that number it tells me to go to the web site. Trying to talk to someone live is a nightmare. How do I get ahold of someone to help me with these charges before they start to really negatively effect my bank account?
You've checked the purchase history on your account to see what app(s) they are from ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases. And you haven't got any auto-renewing subscriptions : http://support.apple.com/kb/HT4098 ?
If you haven't made them, and nobody else has access to your account or devices and may have made them, then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed from my account. I have not purchased anything.
If they are regular payments for the same amount then it sounds like you have an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
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My touch screen is not responding, I have reset the phone, plugged into different charger and tried to update it to itunes but they will not connect because I cannot put my passcode in, HELP please!
ME TOO. NOW MY IPHONE 6 PLUS IS SAME LIKE YOU.
iphone is diabled- connect to iTunes because i forget passcode.
i cannot connect iTunes because it's always asking to enter passcode on iphone.
So, i cannot make restore my iphone 6+. And then, I cann't erase "device" in icloud.
My iphone is new. No icloud. didn't connect to itune backage.
That's why I try to connect iTunes but it need to enter passcode.
So, my iphone just keep "iphone is disbled-connect to iTunes".
IPHONE 6 PLUS -
Hello , I am registered App Store customer , yesterday I have payed 0,99 $ in hay day app for 130 diamonds , I don't know what happened wile transaction but my bank took from me money but I didn't get anything . i hope you will help me
<Email Edited by Host>Not a good idea to post your email address on a Public Forum. I have asked the Hosts to remove it.
aerolasha wrote:
... took from me money but I didn't get anything . ..
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Itunes is asking me to answer security questions but i cant remember the awnsers and is telling me i havent previously purchased anything on this computer before but i have? Help!!!!!
Did you ever get this settled? I just found 3 charges on my bank statement from the last 3 days and I haven't purchased anything in over a month. Even the ITunes store shows my last purchase as being back in early May. But yet there are 3 separate charges on my statement dated June. I changed my password and deleted my card but I still wnt to know how I can get my money back and how this happened.
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I AM HAVING SO MANY PROBLEMS TRYING TO DOWNLOAD Mac OS X version 10.7.5 TO MY MACBOOK, I NEED HELP, I HAVE ALREADY PURCHASE THIS PRODUCT OVER A MONTH AGO
lkimmie wrote:
I AM HAVING SO MANY PROBLEMS TRYING TO DOWNLOAD Mac OS X version 10.7.5 TO MY MACBOOK, I NEED HELP, I HAVE ALREADY PURCHASE THIS PRODUCT OVER A MONTH AGO
Firstly, please turn off your Caps lock. It is considered shouting in forums.
Secondly, please explain your exact issue and wheteher or not you can see your purchase in the App Store and if you are using the same Apple ID to reinstall it with as you used to purcase it with.
Thanks
Pete -
Hi ive just noticed Debit card transaction of £14.00 to apple itunes store on the 27th march 2014 and i have not purchased anything?
How many people use your Apple ID? Anyone else in your family?
I would immediately change your Apple ID password. -
What a depressing experience I've had trying to upgrade to Maverick. I have the minimal requirements 10.6.8 Mountaim Lion,.. It is a continuous rerouting from Itunes store to Apple store.
I have not purchased anything from the Apple store in the past and it is not allowing me..upgrade to Maverick
I have even went so far to purchase a credir card hoping I could purchase an item and get an upgrade in return.
I'm in Taiwan and have tried to be faithful to the apple brand ..***?This Apple ID has not yet been used with the App Store. (also will not let me download even free apps.)
Apple ID creation is not currently available on the Mac App Store. says: (go to itunes on your computer or ios device) -
Hello.i have 6 $ on my apple ID.but i can not purchase any app from the US appstore.can not you halp me anything?thank you in advance
Not a good idea on a Public Forum.
Kaxuchelaa wrote:
I can give you my apple ID and password...
This is a user to User Technical Support Forum provided by Apple.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
A year ago I brought a 1 TB hard drive (My Passport), I have not used it for over 4 months and now when I use the USB cord to connect it to my mac, it does not register the hard drive. Does anyone know why this is happening?
The beeps could be caused by something as simple as a loose internal wire or connection. If it is under warranty (not sure how long that is, as WD drives range from 1 to 5 years depending on the model's series - I think "my passport" drives are 3 years) you could contact WD and ask them about it.
If it is out of warranty, you could also try opening the case and check the connections - the drive may be fine, and there have been posts on TomsHardware forums of people getting the beeps, opening up the case and the drive is fine, just some wire worked loose. -
Hi I have numerous charges on my bank account from iTunes that I didn't authorize.
I have numerous charges on my bank statement from iTunes that I did not authorize
There have been a lot of people with similar problems and there are several threads about this. This is a link to one of them. After you do what Kurt suggested, you should probably also contact the iTune Store Customer Service and change any information about your bank account and or credit cards which you may have on you iTunes account also. Good luck in straightening this out.
laverne's mom -
Query to find customers who have not purchased anything
I have a query to find customers who have purchased what we call consumables (using item property) over a given period:
SELECT T0.CardCode, T0.CardName, T0.DocDate, T0.DocTotal, T1.ItemCode, T1.Dscription,T1.quantity, T2.ItmsGrpNam
FROM OINV T0 INNER JOIN INV1 T1 ON T0.DocEntry = T1.DocEntry, OITG T2
WHERE T0.DocDate BETWEEN '[%0]' AND '[%1]' AND T1.ItemCode like '2ssy%' AND T2.ItmsGrpNam = 'consumable'
I have another to show customers who have a particular type of equipment:
SELECT T0.manufSN,T0.itemName, T3.Name, T2.Address, T2.Street, T2.Block, T2.City, T2.County, T2.ZipCode
FROM OINS T0 INNER JOIN OCRD T1 ON T0.customer = T1.CardCode INNER JOIN CRD1 T2 ON T1.CardCode = T2.CardCode Inner Join OCPR T3 ON T0.ContactCod = T3.CntctCode
WHERE T0.manufSN like 'P%' AND T2.AdresType= 'S'
What I would like is to find those customers who have this equipment (query 2) but who have NOT purchased and consumables in say the last year.
I have tried using Excel by finding duplicates and taking those in query 1 from those in query 2 but it's very messy.
Has anyone done anything like this or got any good ideas?
ThanksHi Ralph,
Well, I enjoy teaching, so let's start at the beginning. SQL is a fairly full-featured language, and it supports recursion and nesting. That's why the books online often describe elements of the SQL statements as "expression" - it may be more than a field or a simple function occurring there. Nesting is the little puppy we used here.
Now, in your first post, you said: "What I would like is to find those customers who have this equipment (query 2) but who have NOT purchased and consumables (query 1) in say the last year."
So, our common point between the two queries is the customer, the CardCode. That's what this part does: F0.CardCode = T0.Customer. In my internal convention, I used F for Filter. So we only want the results in the filter where the CardCode matches the CardCode/Customer from the main query tables. It's the sole contact point between the two queries.
You also said you wanted only the items where they had purchased no consumables, which basically translates into: a count of the records equals 0. Now, since all we're interested in from the second query, the consumables query is how many records we returned, we get rid of all the columns except for one that we apply a COUNT to. After that, it's a simple criteria: the result of the second query has to equal 0. This is how the criteria looks after you take out all the details and put only the important brackets in: (SELECT COUNT...FROM...WHERE...) = 0.
This might be confusing at first, because most of the time we return recordsets from queries, but a standard feature of SQL is to return a value of any data type if the query returns a single row and a single column. This wouldn't work at all if we had more than one column in our nested query (or would require lots of tweaking), and although it returns a number of results in the complete process of the whole SQL statement, it only returns one result for each row.
Regards,
Mark Dielmann
Edited by: Mark Dielmann on Nov 13, 2009 12:30 PM - Forum doesn't support advanced formatting on answered questions.
Edited by: Mark Dielmann on Nov 13, 2009 12:32 PM - Salutations and more formatting.
Edited by: Gordon Du on Nov 13, 2009 10:35 AM - There are maximum characters limitation for correct format -
Hi
I have been charged £5.44 ffrom itunes but haven't purchased anything. I have checked my itunes account and it says there was a purchase on the 15th January 13. It doesnt say what it was or how much it was for. The listings show all the apps ive downloaded whether they are free or charged but not this one from the 15th.
Please can anyone help me find out what has happenned and how i can find out what it was for
Thank youThe purchase history on your acocunt should say what the item was : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it, click on that and you should then see a list of your purchases (the most recent purchase is above the list).
If you didn't make the purchase, and nobody else has access to your account or devices and may have made it, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If you didn't make the purchase then you should also change your account's password e.g. via the Store > View Account menu option on your computer's (click the Edit button to the right of your id on your account's page), by tapping on your id in Settings > iTunes & App Store on your phone, or via http://appleid.apple.com
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