I have a computer with itunes purchases that I want to burn. keep getting an error message when trying to burn a CD
I just recovered my Itunes which disappeared for whatever reason. Support was able to give it back to me. It was also updated. I now cannot burn a CD without getting an error message. Somebody please tell me what I need to do. I never had this problem before I lost my purchases and updated.
I take it you have Acrobat Reader installed? If the booklet itself is corrupt you'll need to contact the iTunes store support team through the report a problem links in your account history. As far as I'm aware these can't normally be redownloaded so you will need to ask for an exception.
tt2
Similar Messages
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I updated my itunes this morning, and now I keep getting an error message when trying to burn a disc. Any ideas how to resolve this?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
i keep getting an error message when trying to sync my iphone in itunes, "duplicate file name specified." Anyone have any help? Please??
You can try going to iTunes with your device connected, select your device, then click view, show duplicate items
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I downloaded the icloud software on my computer in order to sync calenders and contacts using Windows 2007, but I keep getting an error message when trying to sync my icloud and Outlook calendars. I downloaded it for the first time a month ago and had it working but it stopped syncing, so I deinstalled the iCloud software and reinstalled, but keep getting the error message "Your setup couldn't be started because of an unexpected error. What do I do now? Can anyone help with this?
Hello easbda,
Thank you for providing the details of the calendar issue you are experiencing with your iPhone. I recommend following the steps in the section titled "Troubleshooting on Microsoft Windows (Microsoft Outlook)" in the following article to assist with syncing your calendar events between your devices:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I keep getting an error message when trying to download itunes. It says it can't find "msvcr80.dll, but when I search for it on my computer it is there. My itunes was working just fine before I got the message to download the latest upgrade. I've not had any problems doing that before now, so don't really know what to do.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I keep getting an error message when trying to purchase more gold coins?
I keep getting an error message when trying to purchase more gold coins. Same unexpected error occurs with all of my slot machines??
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
Cheers, Tom -
I keep getting an error message when trying to download iOS update 7.0.6. I have turned on & off. I have charged & tried connected & disconnected etc
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch -
I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...Could not sign in. Please check your network connection and try again. Help!
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
Cheers, Tom -
i have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?
When you restore, which error # appears?
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I get an error message when trying to purchase addtional icloud storage. All of my credit card and account information is up to date.
This behavior was described here many times.
Apple delivered a technote about that.
Go to my public BOX (address below)
Download :
public_YK›
for_iWork'09›
other_iWork'09 items ›
uninstall iWork '09.zip
Expand the archive then run the script.
After that, reinstall the application (or the entire package)
If you bought Pages thru the Mac App Store, there is no need to pay one more time.
Yvan KOENIG (VALLAURIS, France) jeudi 26 avril 2012
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.3
My Box account is : http://www.box.com/s/00qnssoyeq2xvc22ra4k -
I keep getting an error message when trying to open a "digital booklet" on my computer
I've downloaded a couple of albums with "Digital Booklets" - when I try to open them on my computer I keep getting an error message saying it was either downloaded wrong or some other problem...
I take it you have Acrobat Reader installed? If the booklet itself is corrupt you'll need to contact the iTunes store support team through the report a problem links in your account history. As far as I'm aware these can't normally be redownloaded so you will need to ask for an exception.
tt2 -
I am trying to burn some wedding pictures to a blank dvd rw. I keep getting an error message that says the drive and the disc can't communicate. I have run a repair disc and repair disc permissions, restarted my laptop, and still get the error. What else can I do?
Hi sheryl525,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
Apple Computers: Troubleshooting the slot-loading SuperDrive
http://support.apple.com/kb/HT2801#
Cheers,
- Judy -
Why am I getting an error message when trying to burn my CD collection to iTunes.
The message "Error occurred while converting the file (song title). The required disk cannot be found".
Only two particular CDs were affected with this error message while all the rest were ok. I'm burning them via an Apple USB SuperDrive onto my MacBook Air. The CDs in question are Flight of the Conchords and Goldie Lookin Chain (if that makes one iota of difference). Does anyone have any suggestions?You are getting an error message because there is an error.
Knowing wht version of Pages you are using, what template you are attempting to open, and what error message Pages is sending you might help determine why you are getting that specific rror message. Without those, the first sentence above i pretty much all that can be said with any assurance.
Regards,
Barry -
I keep getting an Error 4260 when trying to burn a CD-R from Itunes... PLEASE HELP!
I have been trying to burn a CD-R at a slower speed but everytime I do so it comes up with Error 4260 and spits it out. I have tried a system reload and still can't get it fixed. I am trying to burn it at a slower speed b/c the CD will not play in my car at the higher speed. Please help!
Well it probably means exactly what it says... How much free space is there on your hard drive where the iTunes Media folder resides? I believe there is also an obscure bug that can occur when software doesn't read the true value of the free space properly, and the workaround is, perversely, to duplicate some content so that with less actual free space the software in question perceives it as more. I've no idea if iTunes is affected by such a bug.
tt2 -
TS3694 i keep getting an error message when trying to connect to itunes store
it says "itunes cannot connect to itunes store .An unknown error has occured (-3212)
make sure your internet connection is active and try again.
does anyone else have this problem .
i am using a desktop pc an internet connection is fine on anything else except this?
help please !!Hello buttonbabe,
I found a couple of articles that might help with the issue you are experiencing with the iTunes Store.
If you are getting a white screen when accessing the iTunes Store, I recommend reviewing this article:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
If you are still not able to access the store, I recommend the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.
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