I have a defective iphone5 which is under guarantee,but unfortunately there isn't any apple retail store in my country.would you plz help me how can I change it?should I go to near country such as Dubai or Turkey to change it?

If the iPhone came from the US, then that is the only place where Apple will service it. If you can't take it there yourself, you would need to send the iPhone to someone you know in the US who could get it serviced and then send it back to you.
Your only other option will be to find some unauthorized cellphone repair shop to attempt a repair, after which all further support from Apple, in the US or anywhere else, will no longer be available to you.
Regards.

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HT2534 but i have problem in step 13. i can't see step(13) because the red box that has this message "please contact itunes support to complete this transaction" apears. plz help me how can i pass this step

but i have problem in step 13. i can't see step 13 because the red box which has this message " please contact itunes support to complete this transaction" apears. plz help me how can i pass this step

You will need to do what it says, contact iTunes support. Click the Support tab above, then the Get Started link in the Contact Apple Support area and you'll be guided.
Regards.

Hello sir, Hello sir. Plz clarify me... My frnd have iphone 5s sealed pack. He purchased it from uk..he told me the phone is unlocked..but i have doubt phone is locked or unlocked..plz help me how can i know phn is locked or unlock???

Hello sir, Hello sir. Plz clarify me... My frnd have iphone 5s sealed pack. He purchased it from uk..he told me the phone is unlocked..but i have doubt phone is locked or unlocked..plz help me how can i know phn is locked or unlock???

hellow sir i have iphone 3gs but its unofficely unlock .
can i update my iphone ?

I have 4 movies in my itunes under movies but they dont know up on apple tv

I have 4 movies in my itunes movie list but none show up on apple tv. what do I do?

Welcome to the Apple Community.
Are they in a supported format.
Video formats supported
    •    H.264 video up to 1080p, 30 frames per second, High or Main Profile level 4.0 or lower, Baseline profile level 3.0 or lower with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
    •    MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
    •    Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format
Audio formats supported
    ▪    HE-AAC (V1), AAC (16 to 320 Kbps), protected AAC (from iTunes Store), MP3 (16 to 320 Kbps), MP3 VBR, Audible (formats 2, 3, and 4), Apple Lossless, AIFF, and WAV; Dolby Digital 5.1 surround sound pass-through

I have added a ADD-ONE like smart digg I want to debug this ADD-ONE. So plz help me how can i debug this.

I wants to debug and ADD-ONE plz help me how can i debug the ADD-ONE.

That's correct - you can't add it to another controller.
From the View Controller Catalog for iOS:
A split view controller must always be the root of any interface you create. In other words, you must always install the view from aUISplitViewController object as the root view of your application’s window. The panes of your split view interface may then contain navigation controllers, tab bar controllers, or any other type of view controller you need to implement your interface. Split view controllers cannot be presented modally.
-=-
Ken

Hello, I have a Macbook pro which runs under 10.5.8. I want to use a PC interface. been told I need to purchase paralellDestop 6, Windows & Microsoft 2008licence?

Hello, I have a Macbook pro which runs under 10.5.8. I want to use a PC interface. I've been told I need to purchase paralell Destop 6, Windows licence and Microsoft Office 2008 for PC. Is that correct ?

If you have a MacBook Pro with 10.5, that's usually a machine that's getting long in the tooth and thus running Windows as a virtual machine (one OS inside another) will likely be slow.
Also spending all that money for Windows (VirtualBox is free) and Office seems like almost a waste of effort if the machine is going to die suddenly.
MacBook Pro's last about 4-5 years.
To do what you want your going to have to upgrade OS X to 10.6, then either buy VMFusion or Parallels which they are now catering to 10.7 and 10.8 users, so it's slow on 10.6, or use the free VirtualBox which will run well on 10.6. Then buy a copy of Windows 7 as earlier Windows versions are not being sold, then Office 11 or whatever.
You can also install OfficeMac into 10.6, if they still sell a copy.
You see your outdated really, and anything that can work is soon to be ignored etc.
What I would consider doing instead, since your not a OS upgrade type of person (we are on 10.8 now which won't run on your machine or be extremely slow) is to buy yourself a decent Windows 7 laptop and install Office into that. Some have the demo already inside and all you have to do is activate it.
This way you get your Windows experience and Office experience, don't have to fiddle with complicated virtual machine software, or Apple's problematic Bootcamp etc as Apple really is leaving 10.5 and 10.6 users behind, and by next summer will be leaving 10.7 users behind too.
Windows 7 laptop will be the cheapest and least stressful option for you, you can continue to use the Mac until it drops dead of course.
I say this because your on 10.5, your like most computer users, just a computer user and not a geek.
You obviously have some reason you need Office, likely for a job or school and since 99% use Windows and Office, then that's what you should be using.
If your only needing Office or Office like program for something temporary, then I suggest you install the free LibreOffice into OS X, however I don't know if it will run in 10.5, you might have to upgrade to 10.6 via the 10.6.3 white retail disk, however Apple doesn't sell it anymore, but perhaps Amazon or elsewhere does.
Sorry, you have been out of the upgrade loop for quite some time, so a new machine is in order as that one is about to die soon, so I wouldn't be spending too much on it really.
If you have a fat wallet you can buy a new Mac with 10.8, and have Windows 7 installed in BootCamp (direct boot) and also into VMFusion or Parallels (copies the Bootcamp Windows so you can use both) and Office for you. It will come all set up, enter your password and use the machine.
I think OtherWorld Computing will sell you a pre-configured Mac all set up like that for you, Apple won't do it though.
You can also pay a local PC/Mac specialist to do the same.
Don't forget setting up a backup system for both Windows and OS X, add anti-malware software in Windows, you'll need that.
IMO a new Windows 7 laptop would be the cheaper, less stressful option, Learning Bootcamp and virtual machine software can be a pain if your not computer savvy, al;so Apple has a nasty habit of upgrading the operating system constantly, now on a annual basis. You don't upgrade and all your third party software, then your denied security updates in short order. Windows 7 laptop will last a decade on the same version, only needing simple updates, not upgrades.
If you want your Windows machine to last even longer, like a decade, then get a desktop tower instead of a laptop.
Mac's are for those who can handle a lot of change, as Apple is about always inflicting change. It's costly change too.
Good Luck
Windows in BootCamp or Virtual Machine?
Things to consider before upgrading OS X

My iPhone5 is under warranty but during incoming call handset is hang. this problem 2-3 time a day. pleas help.

My iPhone5 is under warranty but during incoming call handset is hang. this problem 2-3 time a day. pleas help.

I'm experiencing what is I believe to be the same issue with my iPhone 4, and have been suffering in silence for about a week.
iPhone 4 model MC603X with Modem Firmware 04.10.01, 16Gb, cheap silicone cover, Vodafone NZ as my carrier.
My screen locks after 1 minute of inactivity as it should with my settings. Perhaps 1 call in 5, or 1 call in 10, the screen wakes up and displays called ID information etc correctly, but I cannot swipe to answer the call. The touch screen simply fails to respond.
If I push the power button briefly to silence the ringtone, this does not make a difference. The iPhone has to be locked (and screen turned off), then push a hardware button to wake up the display, and then I can swipe to unlock the device.
This is only since iOS 4.3 and unfortunately iOS 4.3.1 has not changed this behaviour.
Any advice appreciated.
Cheers, Mike

I am residing in India and have purchased Ipad 3 from US, I have lost my invoice and also the small pin which helps in inserting sim card, Can anyone help me how can I get a copy of duplicate invoice from India and a PIN for my Ipad 3

Dear Friends,
I have purchased Ipad 3 from the US but unfortunately while returning back to India I have lost in transit the copy of Invoice and a tiny PIN which helps in inserting 3G card.
Can anyone help me how can I get the duplicate copy of my invoice and an extra PIN from India and whether any Apple Store in India can issue me the duplicate copy of Invoice for the product purchased from US and also are the require to issue me an extra PIN on request.
Thanking you all in anticipation....
Regards,
Bankim Mehta

You can use a paper clip instead of the PIn that came with the iPad.
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=54813
 Cheers, Tom

I have a huge file which is in GB and I want to split the video into clip and export each clip individually. Can you please help me how to split and export the videos to computer? It will be of great help!!

I have a huge file which is in GB and I want to split the video into clip and export each clip individually. Can you please help me how to split and export the videos to computer? It will be of great help!!

video
What version of Premiere Elements do you have and on what computer operating system is it running?
Please review the following workflow.
ATR Premiere Elements Troubleshooting: PE11: Project Assets Organization for Scene and Highlight Grabs from Collection o…
But please also determine if your project goal is supported by
a. format of your source
and
b. computer resources
More later based on details that you will post.
ATR

HI, I need your help. How can I delete all data, when I do not have the special security code, which I didn´t remember ? I also think, that I never create this code before. But I cannot put my settings back.

HI, I need your help. How can I delete all data, when I do not have the special security code, which I didn´t remember ? I also think, that I never create this code before. But I cannot put my settings back.

You must remember the code, if you can't then take the phone and proof of purchase to an Apple Store.

Help! I have downloaded Firefox 4 on my Mac which is running OS 10.4.11 and it will not open. It has displaced my previous Firefox 3 . How can I recover previous Firefox (and all my tabs)?

I have downloaded Firefox 4 on my Mac which is running OS 10.4.11 and it will not open. It has displaced my previous Firefox 3. How can I recover my previous Firefox (and all my tabs?)

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

I face issue 16 in my iPad it is not working I connected it to the MAC to update or restore i face the same issue the iPad under Guarantee but in my country their isn't representative for Apple can you help me ??

I face issue 16 in my iPad it is not working I connected it to the MAC to update or restore i face the same issue the iPad under Guarantee but in my country their isn't representative for Apple can you help me ??

Resolve iOS update and restore errors - Apple Support
and
iPhone 4 restoring error (16)

I am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support.

i am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support. Can i know what should i do to retrieve my security question's answer?

http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH

I could not get my iPhone 5 which purchased in Australia repaired by apple in the US. Guys from apple retail store verified a replacement for me and asked to call apple care. However, apple care said they cannot get it fixed nor repaired.

My iPhone 5 got some defects and I went to a apple reatil store yesterday. The guy from the genius bar told me that he verified a replacement for me. And I need to call 1-800-apple care to finish that process. I called apple care and one of the senior supervisors told me that I have to send it back to Australia (where I bought this iPhone) to get it repaired. Turns out I could not solve the problem after a apple store vist and several calls. I just want to know if there any way to solve this. This iPhone is a factory unlocked one that purchased in an apple retail store in Melbourne at the day it was first released. And my experience today is not what I can tell as fair. I will be really appreciate for any helps and advices. Thanks.

Warranty on iPhone is not international, but valid only in country of
original sale. Since you purchased the iPhone in Australia, your warranty
is valid only in Australia. You must either personally return the iPhone
to Australia for evaluation and possible replacement or sent it to someone
in Australia to take into Apple for the evaluation. Apple will not accept
international shipments for repair nor will Apple ship out of the country
after replacement.
Sorry to be the bearer of this news, but it is the way iPhone warranty and
replacement has always worked.

When I opened iweb it opened as a file I deleated. I have a published website with godaddy and would like to update. How can I open the existing iWeb app to the site that is already published?

When I opened iweb it opened as a file I deleated. I have a published website with godaddy and would like to update. How can I open the existing iWeb app to the site that is already published?

You cannot retrieve the already published site as iWeb CANNOT open it - it has no import facility.
You need your domain.sites file, which you can find under User/Library/Application Support/iWeb/domain.sites. You do not need any kind of account for this because it is your domain.sites file that resides on the hard drive of your Mac anyway. Find this file and you can alter your website.
Use a spotlight search to try and find it and if this does not work you can download something called Find Any File. If you really can't find it, then you'll have to start from scratch because iWeb cannot open a site that is already published.

I have a defective iphone5 which is under guarantee,but unfortunately there isn't any apple retail store in my country.would you plz help me how can I change it?should I go to near country such as Dubai or Turkey to change it?

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