I have a document for review that was initated in ADOBE PRO 9 that I would like to remove a reviewer from. How is this done?

I have a PDF document that was created and a copy was placed in a separate folder. The document was then Sent for Review to my email recipients. This works fine and we are able to review and publish with no problem. Now one of the recipients is having "credentialing" issues and the document locks up on him. I would like to know how I can remove him from the reviewers and resend the request to him. I am trying to troubleshoot as of right now on this. I am no expert on Adobe so answers will need explanation. I forgot to mention that we are using Windows 7 and this is between Adobe Pro and Standard.

- You can't install Acrobat Pro alongside Acrobat Standard. You will need to remove Standard to be able to install Pro.
- You (probably) can't upgrade your license if it's a part of an enterprise license. The entire license will need to be upgraded.
- It's not possible to install just the "Compare Documents" function as a sort of add-on to Acrobat Standard.

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