I have a friend who I was helping out with his iPhone. He has since lost it. I believe I backed it up to my machine but have no idea where to find it. Is it possible to find it and read the back-up file without the original device being connected?
I have a friend who I was helping out with his iPhone. He has since lost it. I believe I backed it up to my machine but have no idea where to find it. Is it possible to find it and read the back-up file without the original device being connected?
If he gets another device - you should be able to restore it from your computer to the point where you backed it up
Otherwise that file cannot be read
Similar Messages
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Where does the information get stored when you sync/back up your i-phone. I have no idea where to look if I need it again!
ThanksYou can chhose the backup when you would reset your device. In this case you would get the option, during the set up process, to choose your backup and restore your device from it.
(You can find a few information e.g. size and date of your backup in "Settings > iCloud > Storage & Backup > Manage Storage") -
I rented a movie on Apple TV but don't know where to find it and play it . Can anyone help?
I rented a movie on Apple TV but don't know where to find it and play it? Van someone help?
Hi cheryle36779349,
The free trial that we offer is for Acrobat (we don't offer trials of the online services). So, the first thing you need to do is download Acrobat from http://www.adobe.com/products/acrobat.html. When you launch it the first time after installing it, you should be prompted to accept the end-user license agreement.
Then, so convert PDF files to Word, choose File > Save as Other > Microsoft Word > Word Document.
Please let us know how it goes.
Best,
Sara -
can anyone help me with finding where i submit an administrators name and password
If you are in the Setup Assistant then you choose them. If you have already gone through the Setup Assistant then you should have configured these in the process. Your username is the filename you find under your Home folder's icon in the /Users/ folder. It looks like a home:
The username is below it. -
I have not updated my iPhone 3G since 2010 as I do not have a computer and have to use my daughters pc. She plugged in my phone to update through iTunes (which took all night) and in the morning it was completed. We backedup to the icloud but now mu pictures and contacts are missing. We cannot locate my contacts on icloud or on the phone.
How do I locate my missing contacts and put them back ON MY PHONE. I had over 150 contacts with information like phone numbers, birthdays, and anniversaries.
Do I need to restore the phone? Are they on the cloud?????Hi bluegrandpanash,
Thanks for visiting Apple Support Communities.
If you backed up your iPhone to iCloud before updating the software, first try the steps under "Restore from an iCloud backup" in this article to recover your data:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Best Regards,
Jeremy -
How do I use my iCloud???
I purchased 4 movies and 2 audio books from iTunes only to find out my iPad2 didn't have enough storage, so I purchased more storage from iCloud.
My iTunes account only shows the 4 movies that need to still be downloaded (not the two books) After purchasing 20GB from iCloud I am still receiving the "There is not enough available storage. You can manage your storage in Settings" message. I have gone to my Settings, where it shows I have the new, extra storage. I have set all the iCloud settings as shown on the Apple website. In my iCloud settings, it shows I have 17GB available out of 25GB. In my General settings, it shows that I have a capacity of 28.6 GB, while my Available is 2.9GB. (????)
I don't know why I still can't download the movies. I wouldn't know where to go (how to get to) the iCloud if I could...
Also, iTunes has sent me receipts for the movies and audio books I purchased as well. Where are they???
Thank you SO very much for any assistance you can offer me!Cancel your storage upgrade
If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund. After this period, you can downgrade your storage for the following year.
Note: Partial refunds are available where required by law.
From here > http://help.apple.com/icloud/?lang=en#mma3518f8580
HelpKimIsAlreadyTaken wrote:
Since I purchased about $70 worth of movies and books and they won't load onto my iPad, do you think iTunes will refund my money?
If you make more room on your Device perhaps you can View/ use the purchases...
However if you would prefer a Refund... you can always ask... be sure to explain your situation...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
It is stated that all sales are final -
Just like the topic states........updated iPad, and lost the YouTube app, and no it's not because of restrictions cause I've checked......it's gone and I can't get it back, I've even hooked up to my computer and iTunes to see if I could get it back there also but no luck there either. Any help would be appreciated
youtube is no longer a built in app on ios6. Apple contract with google expired so youtube and google maps were removed. try the app store or youtube mobile website
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how do you import photos from iPhoto albums on the mac to lightroom 5
Have you used the built-in migration plug-in? I'm not sure how LR handles iPhoto albums or events. there have been several reports indicating varying levels of success or otherwise, with import.
See my comments on this similar thread which also has a link to users comments on the LR journal blog.
https://forums.adobe.com/thread/1678249 -
Does anyone know where to access my 4 digit security PIN from my iphone 4?
I dont ever recall programming a PIN into my phone.
I need it to pair up my bluetooth with my vehicle audio system.Hi there,
the 4 digit pin is usually default to 0000 or 1111.
If pairing, it can also be anything you choose, providing that you enter the same 4 digits into both items to pair.
Good luck! -
I have the download manger set up to always ask me where to download a file. I just started to download a file from rapidshare and, for the first time, it didn't ask me where to download it, it just started downloading it. I have no idea where to find the file I'm downloading. Please help.
== This happened ==
Just once or twice
== I started downloading a fileThe file you have downloaded is always in the default folder of '''C:\Users\yourusername\Downloads'''
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I have a friend who is not very savvy with computers. He works on a PC. (There may be versions for pc OS versions) I use a Mac-your website will not show the PC pages to me. How can I find the proper URL to embed in a button?
Try going to the following
Tools->Web Developer-> Page Source.
You can also access this by way of keyboard shortcut Ctrl + U
The View Page Source option is also available via the right-click menu by just right-clicking inside the page window & it will be the penultimate menu item. -
Hi.. I have a new apple computer and have no idea how to find stuff on here... Can someone tell me how to find my search history? Thanks
In addition to Japib's suggestion check out
OS X Yosemite: See your files in the Finder
OS X Yosemite: Finder preferences
OS X Yosemite: Ways to quickly see and open items
OS X Yosemite: Search with Spotlight
OS X Yosemite: Rename files, folders, and disks
OS X Yosemite: Folder basics
OS X Yosemite: Ways to organize files on your desktop
One more thing:
Search history is a term generally referring to what sites you have visited via your browser (e.g. Safari)
To see your Safari search history just open Safari and go to the top menu and select from Show History from the History
See two pics below -
I have uploaded an old itunes library by mistake - any way that I can go back to my previous library. Unable to do a system restore and I don't know where to find an up to date music/playlist file. I was originally trying to recover a playlist that vanished after I had updated one of the ipads, did an online search, followed the instructions only to discover that I had loaded an itunes library from 2 years ago. Stupidly I thought that it had updated itself and didn't realise I had to do it. Any he
See Empty/corrupt iTunes library after upgrade/crash. Hopefully you have a more recent library file that you can restore.
tt2 -
I have not been able to find any information re: the Flashback virus on the Apple website. Has Apple put out anything on this?
The ‘Flashback Trojan’:
A version of an existing Trojan Horse posing as a legitimate Flash Player installer (named “Flashback.A” by a security firm) is designed to disable updates to the default Mac OS X anti-malware protection system, potentially leaving the system open to the manual installation of other malware without any system warnings. The most recent versions bypass any user action and automatically installs itself after an affected website is visited.
http://www.appleinsider.com/articles/11/10/19/fake_adobe_flash_malware_seeks_to_ disable_mac_os_x_anti_malware_protection.html
(Adobe is aware of malware posing as its Flash Player and warns users to ignore any updates that didn't originate on its own servers. "Do not download Flash Player from a site other than adobe.com," said David Lenoe, Adobe's product security program manager, in an entry on Adobe Product Security Incident Response Team's PSIRT blog. "This goes for any piece of software (Reader, Windows Media Player, QuickTime, etc). If you get a notice to update, it's not a bad idea to go directly to the site of the software vendor and download the update directly from the source. If the download is from an unfamiliar URL or an IP address, you should be suspicious.")
Flashback Trojan - Prevention of infection:
In order to prevent a potential infection with “Flashback” Trojans, Mac users should always obtain their copy of Adobe Flash Player directly from Adobe’s official website and to disable the "Open 'safe' files after downloading" option in Safari Preferences/General to avoid automatically running files downloaded from the Internet. Also, do not turn on Java in Safari Preferences/Security. Few websites use Java. Javascript is something entirely different and should be left active.
The Flashback Trojan does not affect PPC (non-Intel) Macs, nor has it been noted to affect users running Tiger OS 10.4.11 or Leopard OS 10.5.8.
Last, but by no means least, using Open DNS is the simplest way of preventing infection in the first place. Open DNS also protects against phishing attacks, re-directs, speeds up your internet connection, and works for all users of OS X from Tiger upwards:
http://blog.opendns.com/2012/04/09/worried-about-mac-malware-just-set-up-opendns /
How to get it:
https://store.opendns.com/get/home-free
Flashback Trojan - Detection and Removal
Users with Intel Macs running Snow Leopard OS 10.6 or Lion OS 10.7 should ensure that they have downloaded all the recent Java updates from Apple, which are designed to prevent infection and also remove any infection already present.
New Macs running Lion do not have either Flash Player nor Java installed. If you running Lion and have not already downloaded and installed Java, you should download the ‘Flashback malware removal tool’ from Apple: http://support.apple.com/kb/HT5246 (356KB) which includes the same code as the Java update that plugged a security hole which allowed the malware to automatically install itself without admin authorization.
You can also use this to check whether you have been infected (for Intel Macs only) and remove it if required:
http://www.macupdate.com/app/mac/42571/anti-flashback-trojan
Flashback Trojan - Detection, and how to remove (with caution) if you are running other browsers than Safari:
http://www.f-secure.com/v-descs/trojan-downloader_osx_flashback_i.shtml -
Can't get iphone to recognize itunes on my computer. do i have to use the original cord to connect? i can't find the cord. please advise.
Do you mean that iTunes doesn't recognize your phone when you plug it into your computer using the usb to dock cable? If so, see http://support.apple.com/kb/TS1538. (And yes, you need to use the usb to dock cable that came with your phone. If you dont' have it you'll have to buy another one.)
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