I have a hp photosmart c7280 all in one and i get a message that says "pump motor stalled.

I have an HP photosmart C7280 All in One and I get a message that says pump motor stalled. I have done everything from resetting and turning it off. I have checked to make sure that there is not any paper jam. It makes a clicking sound after it has been reset and then the message "pump motor stalled" pops up. Any suggestions or should I just toss and buy new??? It is only three years old but it is out of warranty.

You might try the suggestions in this post. There is also a post here that reports success.
Bob Headrick, HP Expert
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hi there,
This article should have everything you need to get started . Check it out and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
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Step 1
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goestherain,
I need to know what operating system you are using to helps narrow troubleshooting a bit, what OS are you running?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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This question was solved.
View Solution.

Hi DAP413,
In order to actiate the Two-Sided duplex accessory, you have to enable it from the printer settings:
-Enter System Preferences > Print & Scan
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If my post resolve your problem please mark it as an Accepted Solution

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Hi,
Please download the following Software and Derivers and install on your new Windows 8.1 machine:
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Regards,
BH
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Hi,
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This question was solved.
View Solution.

Hello Cam77,
Welcome to the HP Support Forums. I see that you are encountering difficulties installing your Photosmart C7280 printer after upgrading your computer to Windows 8.1.
I have included the Windows 8: The Progress Bar on the Software Installation Stops or Stalls document. It will walk you through the steps to get the printer installed.
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Sorry you are having this problem. I have a C7280 and have printed from main paper tray on thick card-stock paper, photo pape, heavy greeting card stock and iron on transfer paper without any problem . I did not have to change any settings except the printing type (I normally use fast economical printing) and paper type (if appropriate) on the printer document properties page and printing shortcuts tab.I think you need to get on the live chat with a technician because you should not be having this problem. I have had good experiences with live chat.
The smaller photo paper tray works fine for me too with the special sized photo paper.
This may not help much but it shows the paper handling specs...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01082650&cc=emea_africa&lc=en&dlc=en#N1368
Terrib
Message Edited by terrib on 11-06-2009 09:37 AM

I have a hp photosmart c7280 all in one and i get a message that says "pump motor stalled.

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