I have a iPhone 4S and when watching videos on the internet sound cuts out as the video is playing. The rest of the video plays with no sound. Sometimes when I pause It and play again sound comes back but not all the time. can anyone help?

The "restore disk" is built into the Mac. See About Recovery.
Need more specifics about what error messages you got while installing Adobe Flash.
However, you can almost avoid Flash altogether by setting YouTube to play the HTML5 version instead.
Click the Try something new! link at the bottom of the YouTube page.
I don't know about the sound issue. Might be hardware as you think. Try other headphones to check.

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I want to change my primary e-mail address that I use with Apple ID - help guide says Select Edit next to "Apple ID and Primary Email Address." But there is no 'edit' on that section there is on every other but not that one. Can anyone help?

I want to change my primary e-mail address that I use with Apple ID - help guide says Select Edit next to “Apple ID and Primary Email Address.” But there is no 'edit' on that section there is on every other but not that one. Can anyone help?

You can create an alias @icloud.com email address within your current account that will receive email in your current iCloud inbox (see http://help.apple.com/icloud/#/mm6b1a490a). (@me.com addresses are no longer available as new addresses.) Just be aware that you cannot use an alias address later to create a new iCloud account or move it to a different account.
Also, even if you created a new iCloud account with a new ID, your existing purchases would not be lost. They are permanently tied to the original ID you used to purchase them. You can also continue to use the existing ID for the iTunes store; it does not need to be the same as the ID you use for iCloud.

I'm trying to wipe out everything off my Macbook Pro. When I get to the disc utility, the erase tab only erases current available space, not all data. Can anyone help?

I'm trying to erase everything off my MacBook Pro to transfer the computer to a new owner. When I get to the disc utility, the only option is to erase "empty space," not entire contents. Can anyone help?

Try OS X: How to erase and install - Apple Support

CS6 design and web premium, looking to download it but not working?? can anyone help?

I have purchased the CS6 design and web premium at amazon and have had trouble downloading it. First i needed the correct processor, such as a minimum of Snow leopard or 10.6.8. I need help getting started because nothing is working for me? If anyone has any input please let me know. Thanks!

Hi
Please find the download links below
http://prodesigntools.com/adobe-cs6-direct-download-links.html
Please read the download instructions carefully befoe downloading.
Hope It helps
Thanks

TS3988 I tried to sign into my icloud on my PC with my appleid and it gives me this "this ia a valid id but not an iCloud ID", can anyone help?

Why can't I sign into my iCloud with my AppleID?

Hello schrandt167,
Thank you for the question. It sounds like you have an Apple ID that is not yet an iCloud account. You can establish your Apple ID as an iCloud account on an iOS device with iOS 5 or later or a Mac with OS X Lion or later:
How do I sign up for iCloud?
You can sign up for iCloud on an iPhone, iPad, or iPod touch with iOS 5 or later, or through System Preferences on a Mac with OS X Lion v10.7.4 or later. Just follow the setup instructions for your iOS device or Mac.
You may need to verify the email address that you use for your Apple ID. See Frequently Asked Questions About Apple ID for more information.
Creating an iCloud account: Frequently Asked Questions
http://support.apple.com/kb/HT4436
Thank you for using Apple Support Communities.
Best,
Sheila M.

Help i have an iphone 5s and whenever i dowload an app or update, the symbol turns to install then the circle loading, then all of a sudden it goes back to the price symbol. I am having a tough time can anyone help me.

Help i have an iphone 5s and whenever i dowload an app or update, the symbol turns to install then the circle loading, then all of a sudden it goes back to the price symbol. I am having a tough time can anyone help me.
________________________________________________________________________________ _____________________________________________________ Also all my wifi apps dont connect to the internet except for safari and maybe appstore HELP??!!!!!
Both these problems are happening at the same time so i dont know if they are linked or something but please someone help

Hello shahnaztech
They probably could be related. Start with the articles below to troubleshoot issues with Wi-Fi as well as making sure that the router is using the recommended settings.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Regards,
-Norm G.

I have an iphone 3gs it has been dropped i have connected it charge and its saying reactivation requiered then asks to connect to itunes when i connect it to the laptop it will not connect to itunes but i dont no why can anyone help plz

i have an iphone 3gs it has been dropped i have connected it charge and its saying reactivation requiered then asks to connect to itunes when i connect it to the laptop it will not connect to itunes but i dont no why can anyone help plz

Sounds like you broke it.

When I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

I know my passcode is correct but when I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

When i update my IOS7 i lost my all pic from my IPAD2 how to get back those pic? and i don,t think so i did kept back up before i did that. can anyone help me for this issue?

When i update my IOS7 i lost my all pic from my IPAD2 can anyone suggest how to get back those pic? and i don,t think so i did kept back up before i update ios7. can anyone help me for this issue?

The photo's in your camera roll would be in a backup, if you have one (iCloud or iTunes). If you did not keep a backup somewhere, they are gone. Sorry, but that is the way of any data - if you don't have a backup of it somewhere, there is nothing to restore it from.
All other photo's should be on your computer somewhere anyway - whereever you had them to sync to the device originally.

I am trying to make a signature in MS Word (2007) which includes a jpg image, but when I save it as a HTML file and attach it the text appers OK but the image doesn't. I have tried various formats but still no luck. Can anyone help?

I am trying to make a signature in MS Word (2007) which includes a jpg image, but when I save it as a HTML file and attach it the text appers OK but the image doesn't. I have tried various formats but still no luck. Can anyone help? edit

C'mon! Anyone???? I'm desperate!

I updated my iPod Touch to 6.0.1. after much prompting. Now my music is gone! (along with apps, photos and podcasts). After syncing a bunch of times some of it came back, but not all of it. How odd is that? How can I get my music back on it??

I updated my iPod Touch to 6.0.1. -- after much prompting from iTunes. Now my music is GONE (along with apps, photos and podcasts). After syncing a bunch of times some of it came back, but not all of it. How odd is that? How can I get my music back?? I'm really bummed! Everything shows in iTunes, but it's not synching right. So glad I updated. NOT.

Go to iTunea>Preferences>Devices and see if there is a backupright at the time you did the update. Then try restoring from that backup. If the apps are in your iTunes library, any app data will be restored to the iPod.
When restoring from an iOS 4 (or later) backup, if the device had a passcode set, iTunes will ask if you want to set a passcode (and remind you that you had protected your device with a passcode). iTunes will not ask you to set a passcode when restoring from iOS 3.x and prior backups.
Therefore, remembe the passcode that you enter this time.
It appears that if you restore from a backup, that backup is not subseqyently overwritten by the next backup.

I erase by mistake my itunes library, then in my trash I foud it and do put it back; but now all the song are in itunes library but they can find any of them. what can I do?

I erase by mistake my itunes library, then in my trash I foud it and do put it back; but now all the song are in itunes library but they can find any of them. what can I do?

Have you looked at the settings in iTunes. Is music syncing manual or automatic. More info please. I would try removing all restrictions as an initial test.

I purchased some films on my ipad and since syncing with my itunes, I have lost all my films, can anyone help?

I purchased some films on my ipad and since syncing with my itunes, I have lost all my films, can anyone help?

There is some troubleshooting for 0xE8 error codes on this page : iOS: Unknown error containing '0xE' when connecting to a Windows PC
For the charging via USB, a lot of computers don't provide enough power to their USB ports to charge an iPad at a sufficient rate (it may still be charging, especially if the iPad's is locked and the screen is off), the iPad's own wall charger is generally the best way to charge it.

Trying to install MS Office 2011 for Mac SP 2 on my Macbook Air (Lion 10.7.3). I have to close Microsoft Database Daemon and SyncServicesAgent but can not see how to do so. I have closed all applications. Can anyone help? Many thanks

Trying to install MS Office 2011 for Mac SP 2 (14.2.0) on my Macbook Air (Lion 10.7.3). I have to close Microsoft Database Daemon and SyncServicesAgent but can not see how to do so. I have closed all applications. Can anyone help? Many thanks

Thanks Kurt! I had tried all that and had tried closing both programmes from the application monitor, but SyncServices Agent refused to close. I tried closing Launchd which is their mother application, but that just caused the screen go go blank. In the end the two programmes let themselves be closed next time I tried the installation process so all was well. Thanks for your help!

I've forgotten my pass-code to my Ipod touch 4g and when I try to restore and update it on my itunes library the internet connection cuts out. Is there another way to fix this problem? Cheers

I've forgotten my pass-code to my Ipod touch 4g and when I try to restore and update it on my itunes library the internet connection cuts out so this is not an option. Is there another way to fix this problem? Cheers

The only way is to connect the iPod to a computer with has an internet connection and iTunes and restore the iPod. Use as friiend's computer or make an appointment at ther Geniuds Bar of an Apple store.

I have a iPhone 4S and when watching videos on the internet sound cuts out as the video is playing. The rest of the video plays with no sound. Sometimes when I pause It and play again sound comes back but not all the time. can anyone help?

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