I have a ipod nano 4th gen. and it wont connect to my computer at all and I tryed to reset it but its been 10 minutes and iit wont go back to normal. It is charging fine when I use the wall plug. I need help!

I have a ipod 4th gen and it wont connect to my windows computer at all. I've tryed to reset it but its been 10 min and it wont go back to normal. I use the wall plug in to charge it. also it wont charge on my computer but other wise it works fine. I need help!

What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

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