I have a ipod touch 4th gen and the screen cracked can i trade it in at the apple store and get a another one?
i need help
You can always go to the Apple Store and ask and sometimes people get lucky. Most of the time Apple requires that you pay the repair price listed here: http://www.apple.com/support/ipod/service/prices/
The least expensive way to repair (although it will void your warranty) is to go to ebay and search ipod touch 4th glass service and there are people who do it for as low as $60.
Similar Messages
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I have a iPod Touch 4th Gen. It ran out of battery. So I charged it and it wouldn't show the charging sign. After a few hours, I tried turning on the device, it would not work. I try doing a reset (Power/Lock and Home for 10 sec), still nothing.
I've tried plugging it in to my computer.
Used different chargers, usb cables.
Try doing reset.
I did not drop it recently or drop the device into water. It was working fine before.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I upgraded my iPod Touch 4th Gen yesterday. Now it won't play music, which is the main thing I use it for. Over 11,000 songs [it's a 64GB model] -- will I actually have to restore the device and re-add all that music?
[Music files are still there, and I can play them on my computer directly from the iPod [just one track at a time] but not in the usual way, through headphones.]
On the Summary page of iTunes for the iPod, it shows 50-plus gigabytes of "Other" content and no music, which was not previously the case. I assume this is related to the problem.
I can bring up individual tracks on the iPod and see cover art, but cannot play the music.iCloud is free, iTunes match is $25 a year.
I had the same problem and when I went to Settings I had 0 songs, even though they were obviously still there since I only had 15GB free on my 64GB device.
I decided to do a complete reset/restore of my 4th gen iPod Touch, Bad move! I've been messing with it for hours, and it simply won't restore--it keeps hanging on a black screen with an Apple logo and a progress bar at about 10%, sometimes it goes completely blank and tries again, with the same result. (I've posted my question/plea for help here: https://discussions.apple.com/message/19735862 )
I'm ready to bang my head against the wall! I can put the device in recovery mode, connect to iTunes on my computer, and get it back to the setup screen, but when I go through the process again and try to do an iCloud backup I get the same reset/restore loop.
I could start from scratch, but I really, really, really don't want to go through all of my hundreds of apps, reinstall them one by one, etc. etc. etc.
I thought that once I started using iCloud, I didn't need to sync with iTunes anymore--guess I was wrong. -
Have an iPod touch 4th gen. It is completely charged, but once I disconnect from a power source it shuts down and then the apple logo just keeps reappearing. I have restored via iTunes and reset all the settings. Any suggestions?
If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar -
Does iTunes back up everything including photos, contacts, messages and music etc? I have an iPod touch (4th gen).
See the what is backed up topic of:
iTunes: About iOS backups -
I have an iPod touch 4th gen that is in iOS 6.1 it's showing another update in the settings for iOS 6.1.6 but even if I wait for more than 30mins it won't show. Can anyone help me. Thank you and Godbless
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- Try when connected to another network
- Update via iTunes on a computer. -
I have an ipod touch 4th gen. why does it show the wrong album artwork on my ipod and it's fine on itunes. why is that and is there any way to fix it? please help!
I think it can't find the right or any artwork and ends up putting junk in there.
And can happen with artist and other tags.
probably fine with commercial media but otherwise....? I think you have to manaully go in and edit
I also don't like how it handles and stores non-Apple iTunes store content. -
I have an ipod touch 4th gen and an ipad mini with same apple ID and I want to sync the songs
I have an ipod touch 4th gen and an ipad mini with same apple ID and I want to sync the songs
Just connect to computer and sync.
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method to more easily get different media on each device
Managing content manually on iPhone, iPad, and iPod -
I have an iPod touch 4th gen. and the screen went yellow. The battery wasnt low when it happened. It has been like this all day. What can I do to fix this?? PLEASE HELP!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i have an ipod touch 4th gen and would like to install pages on it but i need ios 7 for that. how do i install an older version?
Did you follow the instrctions in this link?
App Store: Downloading Older Versions of Apps on iOS - Apple Club -
I have an ipod touch (4th gen) and just bought a clock/charger/player. It says I need ios 4.3. I keep getting a message saying I can download ios 6.? but that it will wipe everything off my ipod. Is there any way to get the ios without wiping out my files?
There is no supported method to "downgrade" iOS on any device. If you update, you will get the latest iOS for your device, which will be iOS 6.1.3. You cannot go backwards to iOS 4.3
If you have never backed up in either iCloud or iTunes, then upgrading to iOS 6.1.3 will involve restoring your device as part of the upgrade. Without a backup to restore from, you will loose everything that is on it.
You should first connect to iTunes with your computer, sync your device without upgrading and create an up to date backup of everything. Then use the upgrade option in iTunes to update your iOS.
However, if the dock device strictly requires iOS 4.3, it will not work, as you cannot downgrade iOS. There simply is no mechanism from Apple to do that. -
i have a ipod touch 4th gen and i have the wifi bars but when i try to search something it wont let me conect it says "Lightspeed systems - Wed acces" what could i do help please.! o.o
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
i have an ipod touch 4th gen and it has all of a sudden stopped playing music. i click on the song and it goes onto it then all of a sudden goes onto the song then goes to the music menu without playing the song. please help
- Reset the iPod. Nothing will be lost:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup
- Restore the iPod to factory defaults/new iPod. -
HT4859 we have a iPod touch 4th gen and the screen is locked and it will let us restore it what now
we have an ipod touch 4th gen and the screen is locked up and it will not back up or restore. I have removed iTunes and reloaded also iCloud the same we are needing help
A reset may help. Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons and await restart. No content will be affected.
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I have an ipod touch 4th gen, installed the latest update to iOS 6 and have lost all my music, apps etc. It also linked up with an alternate email address???? Help!
I have a similar issue happenning with my ipod touch 64GB running IOS 6.0.1. My music content is stored via itunes on my Snow Leopard macbook pro as well (and not in the cloud). The music on my ipod (which is sync'd to my macbook pro when I connect via usb) has randomly disappeared about 3 or 4 times lately, not during sync'ing and unrelated to battery charge levels. Fortunately I have been able to restore it by restarting my macbook pro then re-syncing the ipod, which it is now doing as I write, but it takes hours (for over 3000 songs). Having looked at a few other forum discussion pages, it seems this may be a bug related to IOS 6 updates and using music/itunes and podcast playing apps. The same thing has intermittently occurred with some other content such as downloaded podcasts, iplayer content and photos. Once I reconnected the ipod it synced and apparently restored the content, but I can't understand why it lost it in the first place, and its very annoying. Lets hope the reinstalling works on my ipod tonight....up to 248 of 3326 songs syncing as I write....
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