I have a Mac 10.5.8 Dual. I cannot get any videos that I have stored to play. I have tried QT and then DL two out side players from apple site and then went to install and comp said can not be installed on this comp.

When Microsoft decided not to support Windows Media any more, they made Flip4Mac available for free. If you have not taken advantage of that free download, this might be a good time.
It may not completely solve the problem, but your Mac will play more with the free player. No need to pay for the Upgrades.
http://www.telestream.net/flip4mac/

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I cannot watch any videos that require adobe flash player. I have tried to download their latest version but nothing happens. Any ideas? I can no longer even view my facebook videos.

I cannot view any video clips requiring adobe flash player such as my facebook videos. When I download the adobe flash player nothing happens and it continually says to download. Any ideas on what I am doing wrong? I am using MacBook Pro O SX. Thank you.

Just to check, in the directory /Library/Internet Plug-Ins do you see the file Flash Player.plugin?
And after reading your last post I have to ask, did you install the plugin after you downloaded it? Of course anwering my first question will answer this question.

My kids have given me a second hand ipad 1st gen MC497B/A ipad 3G 64GB- GBR and I cannot get ANY apps even free ones as says I must have V6 Surely this device is not so old I can't get any apps Plea tell a novice what to do as no free Apple support!

I am the proud owner of a first gen ipad given to me for Easter by my kids and we cannot get any apps even freebies as says I must have V6 but now idea how to upgrade my ipad! i would be very grateful for simple instructions as to how to get apps ASAP And I have no idea what operating system I have
Many thanks a VERYNovice ipadder

The iPad 1 can be updated to iOS 5.1.1. You can see what level you are running in Settings > General > About > Version.
If you are not at iOS 5.1.1 and if you are have iOS 4 (or earlier) there is no Software Update in Settings. That feature was first added in iOS 5.
To update you will have to connect your iPad to iTunes on a computer (preferably the one you sync with and backup to).
See here: http://support.apple.com/kb/HT4972
If you are on level 5 but not at 5.1.1 you can update to 5.1.1 using Settings > General > Software Update.
There are still many Apps which will run on iOS 5. Also, some developers have older levels still available for the iPad 1.

I have a Mac Air. When I go to view any video online (youtube for example)and click on a video, I get the space where the video should play but there is just a black screen and no play button and the video does not start. Any ideas?

I have a Mac Air. When I go to view video online (youtube for example), the screen for the video comes up with a black square space where the video should play. But there is no pay button and the vidoe never starts playing. Any suggestions would be appreciated.

Shockwave and Flash are not the same. Try installing a Flash plug-in. Here's the latest: Adobe Flash Player 11.2.202.183

I cannot update my payment info and therefore cannot get any apps that I want....WHY? I've sat on the phone on 2 different days (literally) and they cannot help me. THe info I have from the bank is exactly the way it is on the NO TUNES account

I spent 2 days waiting and being transferred from dept to dept and they say its the banks fault......I have the info right in front of me and I entered the new infor just like its on the bill. I really and fed up with the fact that apple comes out with a new phone and makes all the others useless with these BIG downloads that use up all of your storage and then it gets to where you can't even get any updates....and now this. All I want is an app that is worth $2.99

Have you tried selecting 'none' on the payment details screen, exiting it, and then tried going back in and re-tried entering the card's details ? If you leave it as 'none' then you should be able to download app updates, and (depending upon your country) you might be able to get iTunes gift cards and use them as your payment method.

I have updated all of my plugins and still cannot get any videos to play i get either an error message or internet connection problem message and my internet is working fine

videos have stopped playing on firefox, i get an error message on youtube, facebook and on netflix i get an internet connection problem, i have no problem with my internet connection, i have updated all of my plug ins...what has happened

If you get an error that says can't backup, try moving the existing backup file to a safe location and thry again. again. You can find the location of the backup file here:
iPhone and iPod touch: About backups

I have a Mac Powerbook G4 10.5.8 1.33 GHz OSX that has stopped booting up?, I have a Mac Powerbook G4 10.5.8 1.33 GHz OSX that has stopped booting up?, I have a Mac Powerbook G4 10.5.8 1.33 GHz OSX that has stopped booting up?

My Mac Powerbook G4 10.5.8 1.33 GHz OSX has stopped booting up past a gray screen and a apple icon with a spinning wheel, no warning just stopped. Anyone have an idea what has happened?

If you are in the US call Apple Customer Support 1-800-767-2775, provide the Serial Number and specifications of the Mac, and for a reasonable fee, they will supply a replacement set of system discs (if available).
The discs will be for the original version of the OS that was pre-installed when the Mac was manufactured.
If you are in another country:
http://support.apple.com/kb/HE57

I have a bose docking station with a 30 pin connector and purchased the Ipod 5G and also have a Ipad4th Gen and have tried several connectors but cannot get any audio. Any suggestions?

I have a Ipod Touch 5G and a Ipad 4th Gen with a Bose sound dock with a 30 pin adapter. I have tried several connectors but cannot get any audio on the sound dock. Do you have any suggestions?

Have you tried this adapter from the Apple on-line store http://store.apple.com/us/product/MD823ZM/A/lightning-to-30-pin-adapter?fnode=3c They also have one that uses a cord to connect the dock to lightning that is $10 more.

I was almost done my project. I hadn't published it anywhere. Then, the next day, the clips from my timeline went all grey and there was an "out of date" icon. My project was lost. What happened? It's not the first time it's done that!

I was almost done my project. I hadn't published it anywhere. Then, the next day, the clips from my timeline went all grey and there was an "out of date" icon. My project was lost. What happened? It's not the first time it's done that!

You can undo your permission changes. Probably the most relevant one is cookies. Try one or both of these methods:
(1) Page Info > Permissions tab
While viewing a page on the site:
* right-click and choose View Page Info > Permissions
* Alt+t (open the classic Tools menu) > Page Info > Permissions
(2) about:permissions
In a new tab, type or paste '''about:permissions''' and press Enter. Allow a few moments for the list on the left to populate, as this information needs to be extracted from a database.
Then type or paste ''rcn''' in the search box above the list to filter it to the most relevant domains. When you highlight a domain, you can adjust its permissions in the right pane.
Any luck?

Hi, I just installed CS6 master collection from order history and when I try to enter Serial Number it tells me that: Serial number you provided is valid, but qualifying product can not be found on this computer. Then it gives me options under drop down m

Hi, I just installed CS6 master collection from order history and when I try to enter Serial Number it tells me that: Serial number you provided is valid, but qualifying product can not be found on this computer. Then it gives me options under drop down menu but Master Collection CS6 is the only one not appearing in a drop down menu.

Your CS6 must have been purchased as an upgrade. What it is asking you to select/provide is the name/serial number of the previous version you purchased that qualifies you to install and activate the CS6 upgrade version... this would be likely be one of CS3 thru CS5.5.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

I cannot get any of the zoom functions to work, period. When Firefox starts up it begins to display the page then it stops and redisplays it. So its like it flashes on for a second then completely regoes to the site, any site. The text zooms dont work eve

I cannot get any of the zoom functions to work, period. When Firefox starts up it begins to display the page then it stops and redisplays it. So its like it flashes on for a second then completely regoes to the site, any site. The text zooms dont work even when i try to change the font on the content tab, nothing. I have reinstalled firefox still no luck help,!!!!!
== This happened ==
Every time Firefox opened
== this month ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; InfoPath.2)

Do you have that problem when running in the Firefox SafeMode?
[http://support.mozilla.com/en-US/kb/Safe+Mode]
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this:
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

I updated to imovie 11 on my iPhone 4 and my old videos were the only ones there. Everybody else that had this problem went to settings privacy photos then turned on access to photos from imovie. When I went to the settings and went to photos there

I updated to imovie 11 on my iPhone 4 and my old videos were the only ones there. Everybody else that had this problem went to settings > privacy > photos then turned on access to photos from imovie. When I went to the settings and went to photos there was no imovie option.
Please help ASAP
Thank you

I have exactly the same problem and cannot see the imovie privacy option in photos either

According your advice reset my home screen layout but not yet show apple store application and another question when I any thing brows from apple site by safari then show "this address is invalided" please advice me......

According your advice reset my home screen layout but not yet show apple store application and another question when I any thing brows from apple site by safari then show "this address is invalided" please advice me......

I am using windows Vista and having this problem also (not exactly, but iTunes gives pop-up that "files are in use"). Acting a suggestion from another answer in this thread, I clicked on Computer and selected eject...windows did warn me that the device was in use, but also gave me a CONTINUE button, which I clicked and it was ejected...had to go back to iTunes and eject the iPod there also, but it did eject

Numbers update error occurred and cannot correct. I went to purchases as directed by screen and cannot get any response to take action. Help?

During an update for Numbers an error occurred while I was away from the computer. I then got a message that an error occurred during Numbers update and to go to purchases to correct. Went to purchases and it shows that an error occurred but I cannot get any response to attempted commands. Any suggestions as to how I can get my Numbers application to update?

When I selected Purchases at App Store the screen showed:
                                                                                                             (Ccmmands shown)
Keynote               May 30,2014               Paused 0 bytes of 434 MB           Resume
Numbers              May 30,2014                                                                    Installed
Pages                    May 30,2014                                                                   Installed
OSX Mavericks     May 29,2014                                                                    Download
When I selected "Check for Unfinished Downloads" on the store pulldown menu it produced message "All purchases have been downloaded", the "paused" on Keynote line disappeared, and the "Resume" changed to "Installed."
I installed Mavericks update 10.9.3 on May 30, 2014, and 10.9.4 on July 8, 2014, with no error messages, just "Installation completed." The last previous updates of the 3 apps was May 13,2014, also with no error notice. Everything seems to be working as far as I know, so do you think I need to do anything?

Using windows 8 - receive message "ipod detected but cannot be identified" when connecting ipod nano 7th gen. Have unisntalled and reinstalled itunes from apple site as advised with no luck. Has anyone else had this problem and resolved it please?

Using windows 8 - receive message "ipod detected but cannot be identified properly" when connecting ipod nano 7th gen. Have unisntalled and reinstalled itunes from apple site as advised with no luck. Has anyone else had this problem and resolved it please?

This is how it's displayed: http://i50.tinypic.com/nd7vk7.jpg
And this is what happens when I click properties and 'search for solutions': http://i47.tinypic.com/2iu3vrc.jpg (the box disappears after that, apparently having done nothing, when I search online for software it informs me my computer already has the best/latest installed)
I use a Toshiba Satelite L350-170, my Vista is a 32-bit Thankyou!
Message was edited by: Martha11

I have a Mac 10.5.8 Dual. I cannot get any videos that I have stored to play. I have tried QT and then DL two out side players from apple site and then went to install and comp said can not be installed on this comp.

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