I have a Mac Pro using OSX 10.7.4. When using apple mail I click on the address icon to obtain email address and nothing happens. I've restarted both the application and the Mac but still won't open address book. Any ideas please.

Assuming you have these accounts set up in Mail, open preferences and under Accounts tab, edit the SMTP outgoing server list. Do you have a .mac address in the list? If so, delete it.
Are you using iCloud?
For the troubled account, select the correct SMTP server for that account in the box and check the box to use only that server with that account.

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Can't access itunes store. no error message but store won't open at all. any ideas? thanks

can't access itunes store. no error message but store won't open at all. any ideas? thanks

i been trying to purchase music and get into my itunes account but error -1202 won't allow me to get into my account or purchase music. I spoken with the so called experts at apple and they've been putting me through the ringer with their suggestions that don't work. i've been purchasing music all before with no problems why all of a sudden this problem? Can someone please tell what to do or give any suggestions as to why this is occuring.

I have a 2008 imac, and trying to use the latest iPhoto app. But it won't open. I have installed the library upgrade but still won't open?

I have a 2008 mac, and am trying to use the latest iPhoto app. But it won't open. I have installed the library upgrade but still won't open?

Why not? We can not see you so you have to give us details
Did you run the iPhoto Library upgrader after you installed it - if not backup your iphoto library and go to the utilities folder in your Applications folder and double click on the iphoto library upgrader and RUN i - then launch iphoto 9.6 to complete the upgrade
LN

TS1627 I cannot open iTunes. This is the message I get: "The file iTunes library .itl cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?" I did a download and it is up to date, but still won't open

I cannot open iTunes. This is the message I get: "The file iTunes library .itl cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?" I did a download and it is up to date, but still won't open. HELP

See Empty/corrupt iTunes library after upgrade/crash.
tt2

I want to update my applications I keep on entering the password and it keeps asking me about it and again I enter it and nothing happens although it is correct I can download new apps but can't update the old ones

I want to update my applications I keep on entering the password and it keeps asking me about it and again I enter it and nothing happens although it is correct I can download new apps but can't update the old ones

Then you will need the password for the old account in order to update the app.
apps are tied to the apple id that was used to purchase the app.
FAQ apple id http://support.apple.com/kb/HT5622?viewlocale=en_US

I had original iPhoto app from 2007, but in the last year it stopped working seemingly out of nowhere. Now I just installed iPhoto 9.5.1 but it won't open even after downloading the iPhoto Library Updater. My pictures are lost in the abyss.

I had original iPhoto app from 2007 or 2008, but in the last year it stopped working seemingly out of nowhere. Now I just installed iPhoto 9.5.1 but it won't open even after downloading the iPhoto Library Updater. My pictures are lost in the abyss.
I'm using OS Extended 10.9.5. I don't know what the original version of iPhoto was.

I just installed iPhoto 9.5.1 but it won't open even after downloading the iPhoto Library Updater
Have you run the iPhoto Library Upgrader? You need to direct it to the location of your old iPhoto Library by clicking the "Choose Library" button in the lower right corner of the panel you are seeing when the upgrade starts.

I have an Ipod that is about a year old which was connected to an old computer that has crashed. I just downloaded itunes on a new computer, hoping to download my music from my ipod, but it won't let me. Any ideas how to sync them?

I have an Ipod that is about a year old which was connected to an old computer that has crashed. I just downloaded itunes on a new computer, hoping to download my music from my ipod, but it won't let me. Any ideas how to sync them?

Engadget has a guide for this.
http://www.engadget.com/2009/11/25/how-to-get-music-videos-and-photos-off-your-i pod-iphone/

When the Mavericks download was complete (about 45 minutes), nothing happened, even after restarting. Still running 10.8.5

When the Mavericks download was complete (about 45 minutes), nothing happened, even after restarting. Still running 10.8.5

Look in your Applications folder. Is there a Mac OS X Mavericks installer in the folder? If there is then select it. Press COMMAND-I to open the Get Info window. See if the size of the file is around 5.3 GBs. If it is then try double-clicking on it to run it. If you cannot run it, then you have an incomplete download. Try it again. It's a very large file, and unless you have a really fast pipe it can take longer than 45 minutes to download.

My ipod 60gb classic is showing as fully charged until I connect it to my pc when it comes up with the error message, 'please wait very low battery' and the little wheel goes round and nothing happens, can anyone explain why this is and what i can do?

My ipod 60gb classic is showing as fully charged until I connect it to my pc when it comes up with the error message, 'please wait very low battery' and the little wheel goes round and nothing happens, can anyone explain why this is and what i can do?

I have worked my way through the assistant and nothing works. I have tried connecting in disc mode but although the screen on the ipod is showing that the device is charged and that it is in disc mode as soon as I connect it to the computer it comes up with the error message 'please wait very low battery' and stays like that until I disconnect when it appears to be OK again. I have tried on both pc and mac.
BTW the ipod is an ipod video not classic if that makes any difference.
Thanks

My Itunes was working fine on my computer. It would not open so I re-installed it. It says it installed correctly but it still will not open...any ideas?

My ITunes was working fine on my computer (Windows 7). It would not open so I re-installed it. It still will not open...any ideas? Thank you

I'm am assuming you are using a windows PC. If so these steps may help you tremendously. Step 5 is usually the culprit.
http://support.apple.com/kb/ts1538

Hello I use Mac pro with OSX 10.9.9 I am trying to download flash player but I keep getting this "Install Adobe Flashplayer" is Damaged and can't be opened anyone got any ideas please

Hello I use a macbook pro with OSX 10.9.5. I am trying to download Flash player but keep getting this message "Install Adobe Flashplayer" is damaged and can't be opened.You should eject the disk image.Any ideas please?

You should make sure you do a complete uninstall of the flash player first and then install the latest FP14 version from this link - Use http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx.dm g
In order to do a complete uninstall - Uninstall Flash Player | Mac OS

Apps won't open after IOS5. Re-synced but still won't open. Is there a way to delete them and then reload them again?

I had no problem in downloading a free app after updating to IOS5. I thought everything was o.k. but when I tried to launch an app, it just blinked and nothing happens. I had a notification before updating to IOS5 that I should back up my app purchases. All of the apps I had were free so I ignored it. Well, that appears to be my problem. Now, my Ipad shows the apps but they don't work. Is there a way to delete them so that I could reload them again?

Did you try syncing with iTunes again since you update the software? You could try that first. connect the iPad to your computer and sync again - not WiFi sync - traditional, old fashioned sync. You will have to turn off WiFi sync in iTunes and then hit the apply button.
Or you could try these basic troubleshooting steps.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

To cure the March 2013 monthly Calendar problem I amended my All- Day events for April 1 to timed events on my iPad. Now the Calendar does not load at all on the iPad, but still OK on iPhone 5. Any suggestions please?

In order to cure the problem on my iPad of the month of March 2013 only causing the Calendar to close, I amended all "All Day" events on April 1 to timed events. Now my Calendar will not open, although my Calendar on an iPad 2 and on iPhones 5 & 4 work perfectly. I have tried turning iPad off/on, but no effect. Any ideas please?

I'm having the same issue with my 3rd gen iPad too. I always viewed my calendar in month view. It won't even open since it's stuck on month view.
I've quit the app (properly closing via taskbar) and re-opened - crashes immediatly.
Quit the app and rebooted (via holding home/power buttons until restart) and opened - still crashes immediatly.
Anyone know how I'm able to get access to the app so I can change all day events to timed events in April. Is it just April 1st or all of April? I haven't even opened my iPhones iCal yet to see if it's having the same issue.
Also, not sure if this will work but iCal on my mac wireless syncs my calendar events. I'm wondering if I change April 1st all day events to timed events whether it'll sync and fix the issue of crashing?

TS3274 I downloaded netflix and it's not showing up and if I go into App Store it says it's downloaded but it won't open. Can anyone help me?

I downloaded Netflix from the App Store and it won't show up on my iPad and when I go into the store it says downloaded and open but it won't open. I tried deleting it and reinstalling it but I can't figure out how to uninstall it either. Please help

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- Try when connected to another network
- Update via iTunes on a computer.

I have just recieved a brand new ipod touch 8GB, it wont turn on and it wont either charge or recognise connection through ITunes. I have tried the hold down home and the power button together but no luck. Its absolutely dead, any ideas please ????

I have just received a brand new IPOD Touch ,it will not turn on, i have connected it to my cmputer, it does not show that its charging and is not recognised in Itunes. I have tried the holding down the power and home buttons which also didnt work. Any Ideas Please ????

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have a Mac Pro using OSX 10.7.4. When using apple mail I click on the address icon to obtain email address and nothing happens. I've restarted both the application and the Mac but still won't open address book. Any ideas please.

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