I have a MacBook Pro and when I want to save an image it saves the whole page. What can I do?
On my MacBook Pro whenever I select an image to save or copy, it selects the whole page. Also does a similar thing on iTunes: whever I select an album cover it gives the whole listing.
Mac 101
see
http://support.apple.com/kb/index?page=search&src=support_site.kbase.search&loca le=en_US&q=screen%20capture
Similar Messages
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please help!! i need to get rid of those random websites popping up behind safari!
Hi ..
It's malware but easy to remove.
Download the malware removal tool here > The Safe Mac » Adware Removal Guide
Safe, easy to use and only takes a few minutes. -
i cannot found iLife app on my macbook pro and when i want to buying it i cannot and i have this massage (These apps cannot be accepted by your Apple ID.These apps were already assigned to another Apple ID, and they will be available in that Apple ID's purchases list. If you don't have access to that AppleID and want to receive future updates, you will needto purchase the applications ) what i want to do now ? please tell me
Either use the Apple ID you used when you originally purchased the applications or you will have to purchase them using your Apple ID. If you did not have the other Apple ID, then you have the applications illegally or they were improperly included with a computer you purchased from someone else.
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hi i have a macbook pro and when i changed the hard drive the screen wasn't as it was supposed to be it was green on it's side and blurred.what can i do to fix it and what is the reason?
either something got damaged when you installed the hard drive or you need to perform a pram reset (other possibilites could have occured, these are the ones I think)
PRAM http://support.apple.com/kb/ht1379 -
I have a macbook pro, and when i go to watch youtube it says i need the newest flash player, so i download it but then i go back to youtube and it still says i need to download it again. How do I make it work?
Mdjohnson99,
have you followed the steps on this Adobe page? -
Hi,
I have a macbook pro and when making outgoing calls on facetime I get to connecting but it never does connect, however I can receive incoming calls. Any suggestions please?Hey there kakitiga,
It sounds like you are trying to make a call with FaceTime, it never finishes connecting to the person you are trying to reach. I want to recommend the troubleshooting steps from this article named:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
If you encounter issues making or receiving FaceTime calls, try the following:
Verify that FaceTime is enabled in FaceTime > Preferences.If the issue persists, or if you see the message "Waiting for Activation", try toggling FaceTime off and then on.
Verify that the Date, Time, and Time Zone are set correctly:
From the Apple () menu, choose System Preferences > Date & Time > Date & Time.
Enable "Set Automatically".
Click the Time Zone tab and confirm the closest city is correct.
Verify that both parties are connected to an active broadband Internet connection.
See Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection.
Consult Using FaceTime behind a firewall for necessary ports to open in firewalls, security software and routers.
If you encounter issues using a Wi-Fi network, use standard Wi-Fi network troubleshooting to resolve interference and other issues.
Verify the phone number or email address being used is the correct one activated for FaceTime.You can verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
Verify that both parties have installed the latest software updates for their Mac and/or device. See:
Mac OS X: Updating your software
iOS: How to update your iPhone, iPad, or iPod touch
Thank you for using Apple Support Communities.
All the best,
Sterling -
I have a macbook pro and when using facetime people are unable to hear me, even though i can hear them.
I have a macbook pro and when using facetime people are unable to hear me, even though i can hear them.
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I have a MacBook pro and when I turned it on the number 9, o,l and . Keys do not work. Any help?
I have a MacBook pro and when I turned it on I cannot get the 9, o l and . Keys do not work. Any help?
Probably mouse keys
System Preferences > Universal Access > Mouse and trackpad > Mouse Keys: Off
Chris -
Hi I have downloaded Acrobat XI Pro and when I try to convert pdf file to word the message says 'error can't sign in'?
IrenedixHi Irenedix,
If you are using Acrobat you can try the suggestions mentioned above.
Are you using the Create PDF service from within Reader to create pdf?
If yes then please check if you are able to login to: https://cloud.acrobat.com/convertpdf with your Adobe ID and able to convert the document to pdf.
If yes then within Reader you can try the following:
Choose Edit > Preferences (Win)
Click 'Online Services' or 'Adobe Online Services' on the left-hand side
Sign out of your Adobe ID and sign back in.
Regards,
Rave -
I have a Macbook Pro, and I'm wanting to be able to plug it into my TV to watch Netflix. What cord(s) do I need to buy??
I do this sometimes and it works well.
First of all more info is required like the macbook pro model identifier number found in 3 steps by first selecting the Apple Menu in the far top left, next select About This Mac and finally click the more info button. It should open under hardware and the second line has the number. (ex.) 2,1 or 4,1. With this info a person can look up the HD or other video out port to HDMI or SVGA monitor input.
Secondly what type of T.V monitor do you have? Is it HD or an older CRT. Does it have multiple types of inputs? Some are limited.
I dont want to start a list for every version MacBookPro but older MBP's can use an HDMI to DVI adapter.
Hope this is helpful... If not get back to me. -
I have facetime on my Macbook pro and the person I am trying to talk to has the same. It rinfs but wont connect, Any ideas please
Hello, SoonerAnesthetist.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue.
OS X Mavericks: Solve printing problems
http://support.apple.com/kb/PH14142
Cheers,
Jason H. -
I had an iTunes account on an old computer with over 300 songs then when I updated my computer to the MacBook Pro it deleted all my songs when I signed into iTunes. Is there a way I can get those songs back?
Did you put the songs on the new computer?
You should copy everything from your old computer or your backup copy of your old computer to your new one. -
When ever I put my Iphone on the left side of the (Pad?) my laptop goes to sleep, sometimes does come back on until I change the position of the phone. Can anyone explain this?
Sleep function in the MBP is triggered by magnets placed in the lid.
There is an advisory from Apple against stacking portable computers to prevent this.
http://support.apple.com/kb/TS2917
Just keep gadgets that have magnets away from the computer.
Best. -
Hey I'm Rizal I have a macbook pro and my itunes doesn't work!
hey I'm Rizal i have a macbook pro and when i put like a cd in my mac the music plays but when i go to itunes my music plays but i here nothing but if i put a cd i here the songs. so there's something wrong with my itunes please help! it plays doesn't give sound?!
The built-in spell checker may not work in the rich-text editor on a website, including this one.
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I have a MacBook Pro. When surfing the web it will eventually slow to a crawl. When this occurs, there will be a small multi-colored wheel spinning until my latest command is handled. What is causing this and is there a way that I can modify or prevent this from happening? Is there a setting that will prevent this?
When you next have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
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