I have a MacBook Pro bought in dec 2009. Currently has mountain lion osx installed. Worked like a dream until today. Randomly froze, so I restarted it. To find I got a grey screen. It wouldn't start. Also note my DVD drive doesn't work, but mountain lion
I have a MacBook Pro bought in dec 2009. Currently has mountain lion osx installed. Worked like a dream until today. Randomly froze, so I restarted it. To find I got a grey screen. It wouldn't start. Also note my DVD drive doesn't work, but mountain lion was installed via App Store anyway.
So here's what I done so far:
tried resetting PRAM - No success
Done disk utility. Disk verified with no errors. I even re formatted disk. - no success starting.
Tried re installing mountain lion via download . It froze halfway installing -no success.
Tried backing up a time machine backup from my USB hard drive. It froze at 1% - no success
Tried booting from safe mode - no success
Tried the command line boot - no success.
Please someone help!
Sounds like the hard dre has left the building, Died, in the Sh*tter, Gone to the hard drive resting place in the sky.
Buy a new drive connect it to the system with a SATA to USB adapter and see if you can install Mt Lion on that drive connected externally. If you can then the drive inside your system has failed.
Oh Wait!!!! You have the 2009 model. They are known for bad drive to logic board cables. So it may not be the drive itself but the cable going from the drive to the logic board. Do the same as above then if the system runs OK with the new drive connected externally install it in the system and see if it boots. If it does you are good to go. If it doesn't then it is more then likely the cable that hs failed.
I would suggest you also SAVE a copy of that download of Mt Lion and create a USB install drive from it using Lion Disk Maker, once you get your system up and running.
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Can anyone help?Hi Melophage,
Sorry for the late reply, I've been offline for a little while.
These are the results, thank you for helping me!
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce GT 330M - VRAM: 256 MB
Intel HD Graphics - VRAM: 288 MB
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 0 days 2:21:39
Disk Information:
Hitachi HTS725050A9A362 disk0 : (465.76 GB)
(null) (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) / [Startup]: 465.44 GB (336.02 GB free)
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Suunto Movestick mini
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.symantec.kext.internetSecurity (1.3.2f5)
com.symantec.kext.ips (3.2f8)
com.symantec.kext.pf (4.1.1f13)
com.symantec.kext.SymAPComm (11.1.2f17)
com.symantec.kext.filesecurity (1.3.3f65)
com.symantec.kext.fw (1.0.3f5)
Startup Items:
Jaksta: Path: /Library/StartupItems/Jaksta
Problem System Launch Daemons:
[System] org.samba.winbindd.plist 3rd-Party support link
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.symantec.avscandaemon.plist 3rd-Party support link
[System] com.symantec.deepsight-extractor.plist 3rd-Party support link
[System] com.symantec.diskMountNotify.plist 3rd-Party support link
[System] com.symantec.MissedTasks.plist 3rd-Party support link
[System] com.symantec.navapd.plist 3rd-Party support link
[System] com.symantec.navapdaemonsl.plist 3rd-Party support link
[System] com.symantec.Sched501-1.plist 3rd-Party support link
[System] com.symantec.sharedsettings.plist 3rd-Party support link
[System] com.symantec.symdaemon.plist 3rd-Party support link
[System] com.symantec.symSchedDaemon.plist 3rd-Party support link
Launch Agents:
[System] com.hp.messagecenter.launcher.plist 3rd-Party support link
[System] com.symantec.uiagent.application.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
SymSecondaryLaunch
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 2.4.0.11 3rd-Party support link
FlashPlayer-10.6: Version: 13.0.0.201 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Outdated! Update
Flash Player: Version: 13.0.0.201 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.6.6
SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 3rd-Party support link
Google Earth Web Plug-in: Version: 6.2 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 3.4.0f5 - SDK 10.5 3rd-Party support link
Silverlight: Version: 4.0.60831.0 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.2
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Growl 3rd-Party support link
MacFUSE 3rd-Party support link
Norton\nQuickMenu 3rd-Party support link
Samsung NTFS-3G 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU:
3% WindowServer
2% EtreCheck
2% Google Chrome
1% AIM
0% coreservicesd
Top Processes by Memory:
668 MB NortonAutoProtect
147 MB Google Chrome
81 MB Google Chrome Helper
78 MB WindowServer
57 MB Finder
Virtual Memory Information:
1.28 GB Free RAM
1.51 GB Active RAM
512 MB Inactive RAM
597 MB Wired RAM
401.84 GB Page-ins
0 B Page-outs -
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Cheers, Tom -
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