I have a MacBook Pro laptop purchased in June 2011, and the superdrive no longer works. Rather than have it replaced, I'll buy a 3rd party superdrive that plugs into the USB port. Does it need it's own power source, or will the USB port suffice?
I have a MacBook Pro laptop purchased in June 2011, and the superdrive no longer works. Rather than have it replaced, I'll buy a 3rd party superdrive that plugs into the USB port. Does the external superdrive need it's own power source, or will the USB port provide enough power?
The Apple external SuperDrive actually exceeds the allowed power draw. Because of this, it is only trouble-free on certain models that accommodate this excess.
All others require an external Power source.
Similar Messages
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my keyboard on macbook pro (laptop) is acting weird. One key is not responding at all. Have verified using Keyboard viewer and some other keys are printing the unresponsive character at random. "z" is the unresponsive character.
Is it a damaged keyboard ?
The laptop is just 2 months old, will Apple replace it with a new one if its indeed a damaged keyboard or just repair, I use it for official purposes so being without a laptop is not much of an option.No one here works for Apple, so we don't know what Apple might or might not do. If it's a genuine defect, they will of course repair it under warranty. It is not their responsibility if it effects your ability to work or not, so that's on you.
If, however, they determine that the key is problematic as a result of your misuse of the laptop, then everything is on you. And trust me, if they find a glob of dried up beer or coffee there, they will charge you.
Your only choice is to take it in for repair. -
before i buy the complete creative cloud, how many computers can i install it on with the one subscription? i have a macbook pro laptop and a iMac desktop, which i both need it on.
Creative Cloud Help | Creative Cloud / Common Questions
"Can I use the software I download from Creative Cloud on more than one machine?
Yes. Creative Cloud desktop applications can be downloaded and installed on multiple computers, regardless of operating system. However, activation is limited to two machines per individual associated with the membership. See the terms of use for more information. Learn how to deactivate a Creative Cloud license on a machine." -
I do not wish Firefox Start Page to automatically load when I turn on my computer. the help I sought gave suggestion(s) for a desktop computer to go to start menu and run a system configuration to deselect Firefox as startup - I have a Macbook Pro laptop and haven't been able to figure out where I can do the same - need assistance please
Look in System Preferences > Accounts > Login Items and remove Firefox from that list.
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I need to how can I have Mac OS Lion, as I bought my Macbook Pro in beginning of June 2011 from Apple Store in US.
The serial number of my product is C0*******H2M. Please confirm me that I can have it for free, and how could I install it. Many Thanks.
<Edited by Host>Sorry, but that opportunity has long passed. Your options now are:
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion. -
I have a macbook pro mid 2010 17'' 2.66 i7 looking to put a new hard drive in it something like a 250 gb , orig drive 500 gb 5400 toshiba but i don;t really need that much space so i would like some input, type,speed,brand,compatibly,noise Thank You!!
There's no reason to install a smaller hard drive. In some cases, it may decrease performance.
Your MacBook Pro comes with a 5400 rpm hard drive, so what you can do is to install a smaller, 7200 rpm hard drive, so you will get a better performance. Any 2'5" SATA hard drive will work, but you can have a look at OWC for hard drives > http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/
HGST and Seagate hard drives have a good reputation, so you can purchase one of them -
I have a macbook pro with OSX 10.9.3 and Safari 7.0.4. How do I remove BING FROM SEARCHING when i type something into the search bar
See below if the search engine setting was changed without your knowledge and you can't change it back.
You installed the "Genieo/InstallMac" rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the rootkit (as long as you never reinstall it.)
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.
Step 1
In the Applications folder, there may (or may not) be an application named "Genieo". Genieo may be partially installed even if this item is absent. If it's present, select it and open the Finder Info window. If it shows that theVersion is less than 2.0, download and install the current version from the genieo.com website. This may seem paradoxical, since the goal is to remove it, but you'll be saving yourself some trouble as well as the risk of putting the system in an unusable state.
There should be another application in the same folder named "Uninstall Genieo". After updating Genieo, if necessary, launch "Uninstall Genieo" and follow the prompts to remove the "newspaper-style home page." Restart the computer.
This step does not completely inactivate Genieo.
Step 2
Don't take this step unless you completed Step 1, including the restart, without any error messages. If you didn't find the Genieo application, or if you couldn't complete Step 1 for any reason, stop here and ask for instructions.
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib~/Library/Application Support/com.genieoinnovation.Installer~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. There's no need to restart after each one. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 3
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this software. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Genieo developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the perpetrator of the scam sometimes shows up under the name "Genieo support." He will tell you to run the provided uninstaller. As he knows and intends, the uninstaller does not completely remove the malware. -
My "Weather" on the dashboard no long works. I have deleted it and added it anew and it still does not work. How can I get it back?
You must get 10.6 if they still have it, install it & update to 10.6.8 so you have the App Store to buy & download the huge 10.8 Installer.(10.9/Mavericks is the only download avaiable now without specially calling Apple).
Snow Leopard/10.6.x Requirements...
General requirements
* Mac computer with an Intel processor
* 1GB of memory (I say 4GB at least, more if you can afford it)
* 5GB of available disk space (I say 30GB at least)
* DVD drive for installation
* Some features require a compatible Internet service provider; fees may apply.
* Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
It's been pulled from the online store & Apple Stores, so you have to call Apple to buy it, last I heard.
Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57
It looks like they might still have it...
http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA -
I have a macbook pro with IOS 10.6.8 and my itunes is version 11.0.1, can I airplay to an apple TV?
please help, I have a macbook pro with a IOS 10.6.8 operating system, I just opperated my ituned to version 11.0.1. Can I airplay my macbook to an apple tv?
On Snow Leopard, you can't use AirPlay Mirroring, but if you upgrade to Mountain Lion, you will be able to use AirPlay MIrroring > http://support.apple.com/kb/HT5404
If you want to upgrade to Mountain Lion, first make a backup of your files. Then, open App Store and purchase Mountain Lion, and follow the steps to upgrade to Mountain Lion. Check if your applications are supported > http://www.roaringapps.com
If you don't want to upgrade Mac OS X, you can also install AirParrot > http://www.roaringapps.com
If you are referring to AirPlay on iTunes, you can do it. The AirPlay icon will appear on the iTunes toolbar when your computer detects the Apple TV -
I have a Macbook Pro using the 10.7.4 version. I recently bought a Brother HL-5470DWT Laser Printer. I can't seem to tell the printer to print multiple size pages in my pdf files.
No matter what I do it still prints all the documents as 8.5x11! It isn't pulling the paper from both printer trays.
Please Please help me out....
debContact Brother tech support.
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I have a macbook pro os 10.7.5 and my mail icon has disappeared from my dock with a pop up box that says Mail Quit Unexpectedly. I have used the spotlight to find Mail, and have tried several more times to open the mail, but it closes with the same pop up. I also tried using the keychain first aid, but there is no apparent problem to repair. Anybody have any ideas?
There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have. -
How do I upgrade my MacBook Pro from OS10.5.8 to the lastest software, which I believe is 10.7?
This is a company computer and the guy who had it before me never kept up with updates. Now I have some audio hardware whose software will only operate with 10.7. Do I have to upload all versions between 10.5.8 to get to the lastest firmware or can I go directly from 10.5.8 to 10.7? I've downloaded the 10.7 upgrade from the apple web site but when it finished downloading I received a message stating that I needed earlier software.
If I need to go through all of these other versions, where to I find them all and how many are there please?
ThanksTo upgrade from Leopard to Lion or Mountain Lion - you need to upgrade your current OS to Snow Leopard...
You can call Apple and order Snow Leopard and after you've upgraded to Snow Leopard, you can decide from there if you want to upgrade to Lion or Mountain Lion.
If you want to upgrade to Mountain Lion, click HERE to see if your Macbook is supported by ML.
good luck -
i got a new iphone and ipad mini now i can't use my computer plaese help and let me know if i can go to lion or am i up a creek
Snow Leopard is back on the online Apple Store, at least in some countries. In the US:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
If it's not listed on the web site of the Apple Store in your country, call the online Apple Store,; they may still have copies of Snow Leopard available .
If they no longer have it available, you'll need to look to private sellers, and the prices are rising quickly. If you buy from a private seller, make sure you get the retail disk set (white label with a picture of a Snow Leopard), not the system disks from another model of Mac (grey label).
Once you get the disk, install the OS and run Software Update to get to the latest version of 10.6 and iTunes. You should then be able to sync.
Regards. -
My macbook pro is connected to my Lg tv by hdmi chord. The tv shows the screen that has the galaxy on it but i cant get it to switch to netflix??? Help
Hi shesmart2,
So it sounds as if you are not getting video from your MacBook Pro to your external TV display via the HDMI cable. I would suggest looking at this article to start with -
Mac computers: Frequently asked questions about using HDMI
http://support.apple.com/kb/HT4214
You may also wish to troubleshoot using the steps in this article -
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/HT1573
Thanks for using Apple Support Communities.
Best,
Brett L -
Since installing the dreadful Io 6 my keyboard and lock no longer click. Have checked settings and reset what next? Ver disappointed with apple.
If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085
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