I have a Macbook with 10.6.8 and want to upgrade to Mountain Lion, but when I try to download the program, I get a message that it is not compatible with my computer.
I have a Macbook with 10.6.8 (Snow Leopard) and want to upgrade to Mountain Lion. When I try to download the program I get a message that says Mountain Lion is not compatible with my computer. Please help.
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Similar Messages
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I have a 10.6.8 OS and want to upgrade to Mountain Lion but when I try the applications tells me my computer can't support it. What does that mean. I have upgraded to Snow Leopard and was told (by Mac Store) that after that I would be able to update to Mountain Lion.
Welcome to Apple Support Communities
You need 10.6.8 to upgrade to Mountain Lion, but it doesn't mean that your computer is compatible. Mountain Lion is compatible with Late 2008 Aluminum or Early 2009 MacBooks. If you have an older one, you can't upgrade to Mountain Lion. Read > http://www.apple.com/osx/specs
If you can't upgrade to Mountain Lion, open > About this Mac, and tell me what processor and memory you have got. If you have a Intel Core 2 Duo or newer processor, you can upgrade to Lion. Call Apple to purchase Lion > http://support.apple.com/kb/HE57 Make a backup of your files before upgrading and check that your apps are compatible > http://www.roaringapps.com -
I download Firefox 4.o and drag to app folder then to dock. When I double click on the dock icon I get a message the forefox is not compatible with this version of OSX (which is OSX10.4.11). What gives?
Firefox 4 requires at least OS X 10.5 and an Intel Mac. You can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com -
After a trip to Brazil, the App Store apparently thinks my iPad 2 is still there. When I try to download an app, I get a message that I can't get that app from the Brazilian store and have to switch to the U.S. store. The general settings are correct. I apparently need to switch locations manually, specifically for the App Store. Help?
Open the App Store app, go to the Featured pane, swipe to the bottom, tap your Apple ID and sign out. Tap again and sign back in. The App Store will automatically change to the store from which your account is authorized to make purchases.
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I have Lion and want to upgrade to mountain lion, but cannot find it. I do not want mavericks.
I have Lion and want to upgrade to mountain lion, but cannot find it. I do not want mavericks.
You will need to call Apple as it is no longer listed in the app store. After paying for it, they will send you a redemption code via email you can use to download it.
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Upgraded old Mac mini (from 10.4 to 10.6) PowerPC G4 Processor, downloaded latest version of Firefox and ran installer, got a dialogue box that said 'not compatible with this architecture', now I don't have Firefox at all, and it is my preferred browser.
Firefox '''4 versions and later do not run on a PowerPC Mac''' and require at least OS X 10.5 and an '''Intel Mac'''.
The''' latest supported version for your os is 3.6.26''' , you can download it from:
http://www.mozilla.org/en-US/firefox/all-older.html
see for more info:
[http://www.mozilla.org/en-US/firefox/3.6/system-requirements/ Firefox 3.6 System Requirements]
[http://www.mozilla.org/en-US/firefox/10.0.1/system-requirements/ Firefox 10.0.1 System Requirements]
[For older Macs that aren't supported in Firefox 4+ versions, if you like, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8]
http://www.floodgap.com/software/tenfourfox/
http://tenfourfox.blogspot.com/
https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem. -
That's it - what more can I say?
If there are problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
See also
* http://kb.mozillazine.org/Software_Update (Software Update not working properly) -
I have a presentation in my Keynote app on my iPad when I try to open it on my MacBook Air I get a message I must update Keynote. When I try to update Keynote app I am told MacBook software must be updated but MacBook software updater says it's up to date.
RichlandBruce wrote:
When I try to update Keynote app I am told MacBook software must be updated but MacBook software updater says it's up to date.
Yes your MBA is up to date as far as Lion is concerned... But Keynote requires you Upgrade to Mavericks
Keynote for Mac = Compatibility: OS X 10.9 or later
From https://itunes.apple.com/app/keynote/id409183694?mt=12&ls=1
MAVERICKS... http://www.apple.com/osx/how-to-upgrade/
Question: How much RAM is in your MBA ? -
I have athorizedmy iPod so that I could transfer my music purchases bytomycomputer but when I attempt to do thisiget a messege stating that my iPod is not authorized to do this. What step am i missing in the athurization process? Some of my purchesse onmy iPod have some how disappaeared from my iCloud account and I can't find them so the only copy of the music I have is on my iPod can any one help me?????????????????
Hello Fanzaria,
Congratulations on your new computer! It sounds like you are trying to transfer your iTunes purchases from your iPod to iTunes on your computer, but you are repeatedly getting an authorization prompt.
Is it possible that some of these songs were purchased with an Apple ID you may have been using at another time? You mentioned that you don’t see these purchases under your past purchases in the iTunes Store. I recommend checking to see if they are hidden under your current Apple ID using the steps in the section titled “To unhide your purchases” in the following article:
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/ht4919
If you are not seeing all the songs you expect to see after checking for hidden purchases, I recommend searching for an older Apple ID that you may have used. Use the steps in this article to find your Apple ID:
Apple ID: How to find your Apple ID
http://support.apple.com/kb/HT5625
If you find an alternate Apple ID that you used, authorize iTunes with that Apple ID:
Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
I also recommend reviewing the following article for the issue you are experiencing. I recommend reviewing the full article but specifically the section to Remove the SC Info folder:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I have tried to download Firefox...3.6.12.exe
I keep getting a message, on the bottom of the screen,
"This type of file can harm your computer"
Can you advise please, as I haven't had an problems with Firefox in the past.Does it still let you download the file? If it does, and you are trying to download the file from http://www.mozilla.com/ ignore the message and download the file.
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I connect my i-pad mini to my wireless router and it says im connected but it wont let me do anything anybody know why ?
You may not really be connected to your WiFi network.
Your router may not have given your iPad a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPad (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc. -
This has happened with all my attempts, but I've checked, and I definitely have version 4.0 installed! Very frustrating.
You have a corrupted user agent that identifies you as Firefox 3.5.6
* Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6
See:
* [[Web sites or add-ons incorrectly report incompatible browser]] -
I can't insert a jpeg photo.Photoshop General Discussion
Can you OPEN the photos in the normal way in Photoshop, using Open from the File menu?
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Where do I go to change "default settings. I already changed it to a cc. And don't see it anywhere
http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366 -
I have purchased an Ambient Content movie. It successfully downloaded to my Itunes library. It did a sync with my Apple TV. whn I try to play the movie, I get a message that states, Your Apple TV is not aurthorized to play this content. My questions are why is the Apple TV not aurthorized to play the content, and what do I have to do to aurthorize it.
Thanks,
GlennWelcome to the Apple Community.
Try de/re authorising your computer.
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