I have a Macpro13 version 10.6.8 and need to download Autocad 2015 which needs min version 10.8, but I cannot get the upgrade?

If your Mac meets the specs you can order it from here. You will receive a 'redem code' that should allow you to download it:
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion

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I have a problem with my iPhone 4s. An Apple rep looked at the phone today and determined the phone will have to be replaced. I am trying to back up my data on the phone to iTunes but I cannot get the phone to power up.

I have a problem with my iPhone 4s. An Apple rep looked at the phone tonight and determined I will need a new phone. I am now trying to back up my data to iTunes but I cannot get the phone to turn on. I have it plugged into my computer monitor but it just slowly flashes the Apple symbol. Any ideas on how I can get it to power up for the backup?

Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$

I have a 2004 30gb ipod colour.....it was previously set up so i could manage the music on an old mac book pro g4.....i now have a new mac book pro, but i cannot get the music from my old ipod on to my mac......how do i do this???

i have a 2004 30gb ipod colour.....it was previously set up so i could manage the music on an old mac book pro g4.....i now have a new mac book pro, but i cannot get the music from my old ipod on to my mac......how do i do this???

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your Mac and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
Once you have successfully done that you can go ahead and choose Erase and Sync when you plug your iPod in.
B-rock

I have acquired a macintosh 950 computer made in approximately 1995, which powers up just fine, except that I cannot get the system to recnogise a keyboard and mouse. Any suggestions would be helpfull!!

I have acquired a macintosh 950 computer made in approximately 1995, which powers up just fine, except that I cannot get the system to recnogise a keyboard and mouse. Any suggestions would be helpfull!!

ray,
We just moved a couple of those CPUs the other day. Can you indicate your location with the name of a city near you? A user group might be nearby.
Jim

I downloaded Mac OS X and I am having problems installing it: I get messages saying that it is was corrupted during downloading. I have tried re-downloading (which Appstore tells me is free) but everytime I get the same message. Help

I downloaded Mac OS X and I am having problems installing it: I get messages saying that it is was corrupted during downloading. I have tried re-downloading (which Appstore tells me is free) but everytime I get the same message. Help

Are you using dial-up, cable, or DSL? Do you have a slow or fast connection? The former is likely to make it difficult to get a reliable download of a 4 GB file.

On Apple TV, my pictures have loaded, but I cannot get the slideshow function to work. It has been "loading" 28 pictures for over 5 minutes. What is wrong?

On Apple TV, my pictures have loaded, but I cannot get the slideshow function to work. It has been "loading" 28 pictures for five minutes. What am I doing wrong? I have Windows 7 on my PC.

I don't have any direct experience with D-Link equipment, but I may be able to provide some general advice. See if you can use a Web browser to connect to the D-Link's configuration screen. This probably involves visiting a URL such as http://www.192.168.0.1 . If you haven't changed the sign-on parameters, a quick Google search should find them for you.
Once there, note as many configuration details as you can find. You'll need those to configure your Time Capsule.
Use the AirPort Utility to configure the Time Capsule.
One last thing: It's quite possible that the Verizon network will have locked onto the "MAC" address of your D-Link router. Something needs to be done to reset this. If there's a separate box at your house that came with the FIOS equipment that's "upstream" from the D-Link router, I'd cycle power on it to see if that does the job. Otherwise you'll probably need to call Verizon to ask them to reset things once your Time Capsule is installed in place of the D-Link router.

HT1923 I could not update the new version of itunes. I uninstalled the previous version, but I cannot get the new version to update on my windows 7 i5 pc..any solutions? thanks

I could not update the new version of itunes 11.1.4.
It told me to uninstall the old version, but I cannot install the new version.
Any help?/ solutions?
Thank you

Hello jasopz,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Best of luck,
Mario

I have two iMac's on the same desk. Once iMac pairs with both keyboards and mice. The other pairs with the mouse, but I cannot get the keyboard to connect. How do I get a keyboard and mouse to connect to each iMac independently?

I have two iMac's on the same desk (about a foot apart). One iMac pairs with both keyboards and mice. The other pairs with the mouse only; I cannot get the keyboard to connect. How do I get a keyboard and mouse to connect to each iMac independently?

Antaeus00 wrote:
I tried sending a request for help,
But did you succeeed in sending a request for help?
Did you receive a response? How long has it been since you sent a request?
but I need someone with more authority to talk to.
There is no one with more authority than iTunes store support. We herem are only users.

HT201301 I haas this app b4 resetting my phone. I retrieved the app but I cannot get the full pro version again. I need to know how to get the full pro version back sobi can get started re downloading my playlist please

I downloaded a music download app. I had to reset my phone I retrieved the app but cannot retrieve the full version I had already purchased. The pro version. How do I get the pro version back? I've tried everything

Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have reset firefox but I cannot get the webpage to still load. Now what do I do?

I'm trying to open Zynga.com but the page just keeps repeating it self over and over. It tells me that I have been logged out but when I put the info. in it just goes back to the beginning & keeps reload the same page over and over. I have deleted Firefox and then reloaded the program and that didn't help either. I have tried deleting the cache and then also turn off the computer, and then back on,but the problem still exists. It is not the problem of zynga because I can get it to work on another browser. Please help. I would prefer to use Firefox over the other browser.

This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).
Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies

I have accessed all the trouble shooting sites and followed the advice given but still cannot get the latest version of Flashplayer to download completely onto my Mac Yosemite. The install stops at 27% and will go no further

I cannot get Flashplayer to continue downloading...it stops at 27% every time despite trying several times now which makes me wonder if it is a bogus site?

Hello,
This morning we resolved a problem that prevented Flash Player installations from completing for some of our Macintosh users.
If you encountered this problem, please delete any previously downloaded Flash Player installer and either:
Download the installer again from https://get.adobe.com/flashplayer, OR
Download the stand-alone installer posted at the bottom of the http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html in the ‘Still having problems’ section.
If the behaviour reproduces, please clear the browser's cache and try downloading again.
Thank you.
Maria

I have set up photoshop elements as external editor in iPhoto but I cannot get the edited photo to open in iPhoto. When I save the photo Elements asks where do I want to save it and iPhoto is not an option.

I have set up Photoshop Elements11 as the External Editor in iPhoto just as Terence Devlin said. However when I save the edited photo it does not appear in iPhoto. A drop down menu asks where I want to save the photo and I do not know what to choose. Also should I choose, "save" or "save as"? I should be really grateful for your help.

I suggest opening iPhoto and reverting back to iPhoto in the Preferences for photo editing. Quit iPhoto. Restart your Mac for good measure. Open iPhoto and again choose Photoshop Elements in Preferences as the editing app.
As far as editing, I don't have PE, but I have another editing app form the Mac App Store, ColorStrokes. I have been experimenting with using it for editing iPhoto photos and it works flawlessly. After setting ColorStroke as the editing app, I open a photo in iPhoto and click the Edit button in the menu bar below the photo. Color Stoke immediately opens with the photo and I complete my editing. When I have finished editing I choose to Save the photo, leave the name the same and agree to replace the iPhoto photo of the same name. I quit ColorStroke and the photo in iPhoto now has all of my edits from ColorStroke.
Should I decide that I prefer the original photo, I open the photo in iPhoto and choose Revert to Original in the Photos pulldown menu.

I have added the Comcast toolbar and it shows as an addon in the tools menu but I cannot get the menu to appear. It is not listed in the view menu under toolbars either. Help!

I have uninstalled the comcast toobar several times and then reinstalled it to no avail.

Try Comcast Toolbar support.
http://customer.comcast.com/Pages/FAQListViewer.aspx?topic=Internet&folder=0bb0b7a0-eae7-408e-8bd5-afea1d41671c

I have an ipad 2 and now have an i phone4s and would like some of the game apps from my ipad on i phone but I cannot get the same level on the phone. Can I have the same level on both devices?? Thanks

Can I move a game from my ipad to my iphone and maintain the level?
Thanks

You cannot reinstall it be issue you cannot delete it, it is on the iPad somewhere. Swipe down from the middle of the home screen to bring up the search feature at the top of the screen. Type in Photos app and see where it shows up.
Swipe from screen to screen to look for it.
Check. Settings>General>Restrictions. There could be something in there restrictions the app.
You can also reset the home screen layout and the icon will reappear - but the home screen will return to the way that it looked when you first activated your iPad.
Settings>General>Reset>Reset Home Screen Layout.

Have just acquired an iMac and have tried to connect it to my old pc, running vista, on my wifi network. I recocnises my pc but I cannot get the pc to recognise the iMac

I am struggling to connect an iMac and a vista pc on a wifi network. The iMac recognises the pc but the pc cannot see the iMac

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I have a Macpro13 version 10.6.8 and need to download Autocad 2015 which needs min version 10.8, but I cannot get the upgrade?

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