I have a mini the new mini ipad I buy an iTunes cards and I redeem it each time I try to purchase something it ask me to verify my payment before when I finish it write to go on apple support please somebody can help me
I have the new mini ipad I buy an iTunes cards and I redeem it each time I try to purchase something it ask me to verify my payment before when I finish it write to go on apple support and i cannot make any purchase please somebody can help me
Click here and ask the iTunes Store staff for assistance.
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i have two kinds of songs. one kind is buying from itune store, and the other kind is burning from CD. i got a new 5s, but it only shows the songs that i buy in itune but not the one that from the cds
Are the ones from the CD's on iTunes? You may just have to sync them over to the phone.
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Backup drive?
Subscribe to iTunes Match?
If neither of the above and you don't have the CD and can't find your tracks on the computer then they you're stuck. A file recovery utility will cost $100, plus another $100 for an external drive to which to resue the files, and may not even work. You can buy a lot of CDs for $200. -
I changed my email because I could not open my other one but every time I try to download something it asks for me to verify the other email can u please help me
i have the exact same problem and when i tried to contact apple support they didn't help me at all so i'm going to try one more time.
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when i try to purchase something it asks me to enter my security questions but i dont remeber them how can i reset them?
Try here:
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Did you install it in the administrator account with anti-virus disabled?
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The reset link will only show if you have a rescue email address already set up on your account - if you don't have one then you won't get the reset option, and you won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
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Chat Now button near the bottom for Activation and Deactivation problems may help
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OR
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Two weeks I buy a iTunes card to put some music on my iPod. I per order 5 second of summer now I can't download the album to my iPod now
It's been released in your country, and you've received an email to say that it's available for downloading (and you have enough money on your account to buy/download it, pre-orders are charged for at the time of downloading) ? If it is then does the Store > Check For Available Downloads menu option on your computer's iTunes download it, or does it show in the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes, and the Purchased tab in the iTunes store app on your iPod, for downloading ?
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I redeemed an itunes card and i was trying to download a game but i couldnt because it asks me for my security question wich i forgot does anybody know what i can do?
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Hello, my brother and I have had Apple products for several moths or years and we have redemed a iTunes card that will not let us buy eny thing in the App Store or the iTunes store. So we could not figure eny thing out how can I make my iTunes account work again??????? I've been through several Apple products using the same account I thought maybe that was an conSern but I really am tired of that money just sitting there!! HELP!!!
for #1
Frequently asked questions about Apple ID - Apple Support
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
for #2
Apple does not accept unsolicited ideas see Apple - Legal - Unsolicited Idea Submission Policy -
I HAVE A CANADIAN ITUNES ACCOUNT. I RECENTLY PURCHASED AN ITUNES CARD IN THE USA AND SYSTEM WONT LET ME REDEEM IT MESSAGE SAYS BECUZ I HAVE A CANADA ACCOUNT. ANY SUGGESTIONS AS CARD IS NON-REFUNDABLE!!!
Sorry, but iTunes cards are country-specific. You cannot use a US iTunes card in a Canadian account. You'll have to give or sell the card to someone in the US and buy a card in Canada.
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How do I set up the Itunes store so it automatically deducts from my account and doesn't go to Billing Info or if I need to go to Billing Info how do indicate to use existing account balance?
https://discussions.apple.com/message18056833 - Once a gift card is entered it will be charged for any purchases you make until it is used up. Certain things such as gift cards can not be purchased with gift cards and will get charged to the credit card.
Removing a credit card from an account - iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918 - More information at: https://discussions.apple.com/message/15891166 -
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KatyHi Katy,
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