I have a new email address but when I try to open apple ID my iPad automatically opens the old email and says my password is incorrect. I can't get around it.
I have a new email address but when I am asked to sign in with my Apple ID for Apple store my iPad automatically shows my old email and rejects my password. How do I get around this?
I kind of agree with Philly on this one. If you get a new email address, there is no need to establish an entirely new account to use that address. You just need to modify your account to show the new email address. This way all your purchase history and rights to purchased apps stays in place. Creating a new iTunes/Apple account each time your email address changes really doesn't make sense in my opinion. I only point this out for future searchers who end up on this thread.
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I have forgot my security answers but when I've done my apple ID I didn't choose one recuperation email, so how I can change my answers to buy in the apple store?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94255) -
When I try to edit my payment method it keeps saving the old card and not updating to the new one?
You likely need to change the default application(s) assigned for opening files to point to the new ones. HOw you do that depends on which operating system you have. If you search Google you should be able to find out how to change the default programs for different files.
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i need the help and Quick thank you
When I go into my account settings and try to change my old hotmail address to my current Yahoo! address, it tells me "That email address is already used as an Apple ID." Yeah, I know that. I set up the account that I'd really, really, like to have together, but it won't let me go further. End of activity! It is trusting that my email account and password are correct b/c it will let me make purchases, etc., so it's not like it is preventing fraud or anything. Summary: iPod = Yahoo!, iPhone = hotmail, would like to have both reflect my Yahoo! address.
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I have just upgraded to Mountain Lion and my signatures for my Mail are not showing up. I have the signatures inthe preference panes and selected for the email address, but when I make a new message, the signature shows as none and doesn't give me a choice. Yesterday, the signatures were stacking instead of switching to the one I wanted to choose.
I had this and fixed it.
I had upgraded to Mountain Lion and my signatures in Mail were fine. But then about a week later, I got a new computer and used Migration Assistant to copy my stuff to the new machine. Upon opening Mail, I had all the correct Signature information in the Preferences>Signatures window, but nothing worked.
After lots of hunting, I found the Signature Folder. It's in:
Yourusername>Library>Mail>V2>MailData>Signatures
Looking at my previous setup (which works) I saw in that folder two types of files: .webarchive and .siganture
Looking in my new machine's Signature folder, I saw only the .webarchive folders, not the .signature folders
Since this was literally a clone of my previous setup to a new machine, here's what I did:
1. Quit Mail
2. In Problem machine, go to
Yourusername>Library>Mail>V2>MailData>Signatures
3. Move the Signatures folder someplace safe, but out of the MailData folder
4. Get the Signatures Folder from the working install (like a backup) and copy it to the MailData folder on the problematic machine
5. Start Mail on the problem machine
This worked for me. I don't know why Migration Assistant didn't copy the full signature folder, but this fixed it. It worked perfectly partly because I had just backed up with Carbon Copy Cloner and the very next day set up the new machine. I don't know where Lion or earlier versions of mail stored signatures, but the absence of the .signature filetype seems to be the problem.
Hope this helps -
I have a 1and1 email address but when I complete all the setting up info it says that either the imap user name or password is incorrect. I have attempted it many times since carefully putting in the correct info but still same message appears. Any ideas?
If this is a Gmail account you might need to unlock by going here: https://accounts.google.com/DisplayUnlockCaptcha.
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My wife gave me her older ipad. I have reset and removed all data. My Apple ID (Ipod touch) is not an email adress, but when I try to stu up the ipad it asks for my Apple ID, then tells me that for security reasons the Apple ID must be in email format?
Change it to an email address.
-> https://appleid.apple.com/ -
I'm downloading adobe software via my dad's account and when it's done loading, it has a message where it says it sent a verification email to my email address, but when I check it shows that it hasn't been set. I keep clicking the resend email and it claims it does but it still hasn't sent the email to my address. How do I fix this?
It is probabl,y sending the email to your Dad's email address if you are using his account.
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I have a sync key, and have a new computer terminal, but when I enter the account details I created, it syncs nothing with my new computer. How do I fix this? There is nothing showing up when I sync with the sync key from my old terminal.
''NexGenCN [[#question-1038230|said]]''
<blockquote>
I recently had to do a wipe on my laptop. I saved the sync key but there was no mention of a sync account prior to doing the wipe. I saved the key and when I did the wipe it asked me to make an account, which I had not done, but now I am seeing no where to put in a sync key code. did they make them unusable now or something?
</blockquote>
You are probably trying to use old Sync with Firefox newer than version 29,
and they did make old Sync unusable on fresh installations of newer Firefox.
You can uninstall that newer Firefox, then install Firefox 29 from here:
https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/29.0.1/
Apply your sync key code, then update that installation to current Firefox,
then migrate to new Sync:
https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync -
i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created. As i dont have the access to the earlier id anymore.
You cannot. The apps are assigned to that Apple ID and there is nothing you can do to change that. You could choose to download them again with the new Apple ID, any paid apps will need to be purchased again.
Hope that helps. -
Hi ! i have this new itunes account but when i wanna use this for apps he ask me for a card number but i don't have one .what i supposed to do ?
Hi Mada7ina,
If you are looking to set up an iTunes Store account without an associated credit card, you may find the following article helpful:
Apple Support: Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Regards,
- Brenden -
I have successfully created a new Apple Id. But when I am trying to update my apps on my iPhone5C, the old Apple Id is appearing. Please let me know how to update?
You should be able to log out of an account by tapping on it in Settings > iTunes & App Store and you can then log in with your new account.
Any content that you downloaded with your old account will remain tied to that old account, so only that account can potentially redownload them and/or download updates to its apps. You should be able to reset the password on an iTunes account via http://iforgot.apple.com e.g. by answering the account's security questions. -
While updating I was asked for a "Rescue Email". I entered my email address but when I pushed "Next", I cannot advance. I seem to be stuck at this level. Suggestions?
I can't answer why you are not able to connect to WiFi but I can tell you to try the basic things, turn WiFi off and on again, restart your iPad, reset network settings, reboot your router, forget your WiFi network and try again .....
The issue with the email is probably a password issue. Make sure that your password is entered in the incoming mail server setting and in the outgoing mail server setting as well. The outgoing server setting can be accessed by tapping on the SMTP under the Outgoing Mail Server Setting and then tapping the smtp.comcast.net in the next window under the Primary Server Setting.
The outgoing mail server setting will be in the first window when you tap on the Comcast account in the Mail settings.
Look here for a few different web sites for help with the WiFi.
http://www.google.com/search?q=troubleshoot%20wifi%20on%20iPad -
When I bought my iPhone 4s, a friend activated it for me using his email. Later I changed it to my own email on iPhone website (iCloud A/C). But when I try to update, I found it still shown my friend's email and I don't have his password. What can I do?
In addition to what FelipeV is telling you, I advise you to contact your friend and have him remove the iPhone from his apple id through icloud.com. Otherwise, if in the future you want to update the iOS or restore the iPhone for troubleshooting a problem, you may find that you cannot activate it again due to the feature Activiation Lock in iOS 7.
Once your friend has done this, you should deactivate Find my iPhone on your iPhone iCloud settings and then activate it back with your own Apple ID. -
I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that I have to upgrade using the account that I used to buy iPhoto. What do I have to do to upgrade iPhoto?
Dear Katty,
Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
https://discussions.apple.com/thread/3374419?start=0&tstart=0
https://discussions.apple.com/message/16628399#16628399
Do you have an idea of how can I solve this problem?
Thank you very much again.
Best regards,
Alfonso
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