I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!
I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom
Similar Messages
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My original iPad will not log me into Yahoo through Safari. It's been this way for one week. I can access Yahoo on my PC with no problem so I think the problem is my iPad or Safari.
Your description of the behavior of the ipad1 during a login attempt is more precise than mine, it is the exactly as my ipad1 reacts and supposedly as all other iPad1 will behave. This could be solved either by apple with an update of the safari browser for ipad1. I do not think that apple will do that. Also yahoo could undo the change of the login procedure which they recently made and which is incompatible do the ipad1s safari browser. They hardly will do that either if not be urged by lots of ipad1 users.
!!!! SO SEND COMPLAINS TO YAHOO, PHONE THE HOTLINE ETC !!!!!!
Otherwise you have to buy a new iPad or to change the email provider. -
I have an Ipod touch and when I connect it to my computer using a usb cord it isn't recognized, how can i get the songs that I purchased off of this iPod without syncing?
For Windows see http://support.apple.com/kb/TS1538
For Mac OS X see http://support.apple.com/kb/TS1591 -
I have a new ipad. Having trouble making it work. when I try to open it, message pops up that says this ipad hasn't been backed up. backups happen when this ipad is plugged in (done), locked (think I did that) and connected to Wi-Fi. (How do I do that?)
thanks
susanPlease read Chapter 2.
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
When I uploaded music videos to my new ipad mini and when I try to play it, it says "the requested url was not found on this server.
the Video will not play.See this previous discussion:
https://discussions.apple.com/message/16962474#16962474 -
Where does one go to set up a rescue email
The procedure is detailed in the article you asked this question from; this is meant to be done when setting up the security questions and not after forgetting the answers to them. If needed, click here, phone Apple, and ask for the Account Security team.
(86386) -
how can I get passed the sign in process it just keep asking to sign cannot get through to the programme?
go through these steps to troubleshoot, Sign in, activation, or connection errors | CS5.5 and later
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I have a new iPad and tried to set up as new, then realized i needed to sign in as an existing itunes user. I reset my new ipad as new, but now when I sign in using my existing ipad it backs up to the new one I just set up. I need my itunes account on my new ipad. help
You want to restore from the backup. Do not set up as new. You can read the article that Tom posted above, but it really is pretty simple.
Transfer any purchases from the old iPad into iTunes, backup the old iPad in iTunes and them sync one more time.
Connect the new iPad and when prompted during activation, restore from the backup that you just created and then sync with iTunes.
The new iPad should be identical to the old iPad, but you will have to enter some passwords again on the new device.
Transfer purchases.
http://support.apple.com/kb/HT1848
How to backup and restore from a backup
http://support.apple.com/kb/HT1766 -
I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore. Nothing will load unter the features or charts tab so i cant download any apps. Purchased and updates tab loads fine. Any suggestions?
You would get better response from the iTunes community forum.
Have a nice day! -
I have a new iPad and I'd like to upload my Microsoft Office from my MAC desktop so I can sync them. Is that possible?
Boyd is correct. You cannot install your Mac OS MS Office to the iPad and there is no official MS Office app.
I am assuming you want to edit Office documents on youy iPad. There are three apps that I would recommend you looking at. Please note that no app is going to give you the same experience as a desktop app.
1) Documents To Go by Dataviz - This is the one I have used since my Palm days. You can edit Word, Excel and Power Point documents. There are two versions. The basic one ($9.99) allows you to edit Word and Excel documents. The Premium version ($16.99) allows you to edit Word, Excel and Power Point documents. It also allows you to use Google Docs, Dropbox, Box.net, iDisk and Sugarsync.
2) Quickoffice is another popular choice. ($14.99) I do not have personal experience with this one, but alot of people have said it is a good app.
3) The last one is Office^2 ($7.99 http://itunes.apple.com/gb/app/id364361728?mt=8) Again I do not have personal experience with this one, but he has gotten some good reviews.
If you are want an app to just view your documents, I would highly recommend looking at Goodreader for iPad. It allows you to view many types of file. It will also allow you to annotate PDF documents.
Good luck!! -
Hi I have a new ipad and had facetime working and now when I try to facetime it says unavailable. Wifi is working fine, any suggestions? thanks
Please read Chapter 2.
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
I have been streaming videos and music from my phone and iPad. I just got a new MacBookPro and when I try to stream from it, I get the mirror image, but no sound. ????
Hi Avonbikerider,
If you are only having the audio issue when Airplay Mirroring from your MacBook Pro, you may find this forum discussion helpful:
Apple Support Communities: No Audio when Airplay Mirroring from Mac to Apple TV
https://discussions.apple.com/thread/4167956
Regards,
- Brenden -
I have the new ipad and when I stretch the screen a horizontal line appears when I scroll whatever page or location I am on. The line is not there if the screen is minimised. Any solutions?
I can't personally as I never really liked nor used the picture frame feature in iPad. Just search in the App Store and read customer reviews and you'll likely find something you'll like.
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I have a new phone and when asked do i want to start this phone as a new phone or back up from last backup, i chose to back up from last back up and have had my recent photos texts and call replaced with ones from about 18 months ago. is there any way of undoing this?
Welcome to the Support Communities. This Apple doc may be of interest:
Channel Member Code of Conduct
Kings74 wrote:
They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold..
A minor point, but it may avoid a little confusion if, instead of saying "black" in reference to the iPhone 5s, say "space gray":
"iPhone 5s — Available in silver, gold, and space gray" (Source) -
I have a new Ipad and was trying to sync from Itune what is on my Iphone. It keeps saying "Ipad can't be used Apple Moble device service isn't started". ???? help I then tried to connect my phone to Itunes and it is saying the same thing??? Help what is going on?
Right click 'computer' in your PC/laptop (whichever). Click 'Manage', then 'Services and Applications', then 'Services', you should see 'Apple Mobile Device' running or stopped. If you couldn't find 'Apple Mobile Device', it means you haven't download iTunes into your PC/laptop (whichever).
Cheers
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