I have a new iPhone 5C, have the sounds alerts set up. But I'm not getting sound alerts for new voicemail, only the red circle on the screen.  How can I make the sound alert work?

I have a new iPhone 5C, have the sounds alerts set up. But I'm not getting sound alerts for new voicemail, only the red circle on the screen.  How can I make the sound alert work?

I have had this same problem for weeks now with my 4S.  I just got a new 5S after being extremely frustrated and the same thing - no sounds.  After searching posts all over, I couldn't find a solution. I just told my friend of the issue and he asked "Do you have the Do Not Distrub on?"  I didn't even know such a function existed.  Upon looking that was exactly the issue.
To resolve, go to Settings> Do Not Disturb> Manual.  If it is green, turn it off.  You will now get phone calls and text alerts.
This functionality is also on your quick access utility menu (slide up menu).  I assume this is how it was enabled on my phone.
I will post on other sites since I searched for weeks for this solution and didn't see it anywhere.  Good luck!

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