I have a new iPhone for work, set up on a new iTunes account (PC).  I was told i can associate it to my home iTunes account (iMac) but don't know how.  I want to save the work related apps as well.  Any advice?  Thanks

I have a new iPhone for work, set up on a new iTunes account (PC).  I was told i can associate it to my home iTunes account (iMac) but don't know how.  I want to save the work related apps as well.  Any advice?  Thanks

Thanks. I messed up with my husbands iphone because I was told the wrong thing. Now everytime I sync his phone it makes it look just like the other phone I had. Do you know how I can fix taht for his phone? Any settings I can turn off that will prevent all of my apps/contacts, etc from auto populating his phone?

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    I Have a  samsung smart TV  and use TVO to record  free to air programmes .
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    please help

    Many videos in the iTunes store are protected so that they can only be viewed on Apple Devices signed into your iTunes account.  If that is the case then your TiVo will not be able to read the files.  If you know how to get a video file onto your TiVo from a flash drive, then just plug a flash drive into your Mac and drag one of the videos from inside the iTunes window onto the icon for the flash drive on your Desktop or in the left sidebar of a Finder window.  That will copy the actual file onto the flash drive. 

  • Downloaded a ringtone but don't know how to put it in the ringtones file

    First, I have never had an iPod so this is my first experience with Apple. I downloaded a ringtone and it shows “purchased” in my iTunes folder and it is also in my “Library” on my phone but I don’t know how to move it from my “Library” folder to “ringtone folder. If anyone can help me…TIA

    I just re-read your message - it sounds like you just purchased a song - not the ringtone. You actually need to "make" the ringtone in iTunes, buy-it, and then sync with iPhone
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    Message was edited by: mickman17
    Message was edited by: mickman17
    Message was edited by: mickman17

  • TS3274 I only have a 16gig ipad. I have bought some music that I want to get rid of so that I can sync with my laptop but don't know how to delete stuff from the ipad. My library on the ipad is 4 gigs bigger than the ipad anyway.

    I have a 16gig ipad. I want to get rid of quite a bit of stuff that I have purchased to create space because I can't sync with my itunes library on my laptop. I dont know how to delete from the ipad. Can anyone help please? Terry

    Typically you can delete content on the iPad one of two ways - swipe across an item in list view to bring up a red delete button or tap and hold down on an icon to bring up an X to delete option.
    Why dont you connect your iPad to your laptop and transfer the purchases and then select exactly what you want to sync to the iPad. You don't have to delete anything this way.
    Transfer purchases.
    http://support.apple.com/kb/HT1848

  • My iPad calendar has stopped syncing to my iPhone calendar. I didn't change any settings. I have now switched off the iCloud calendar on my iPhone but don't know how to get it back.

    I added items to my iPad calendar yesterday but they wouldn't copy into the calendar on my IPhone. I switched both devices off and on again but to no avail. The calendars were all ticked the same. I have now deleted the iCloud calendar from the iPhone but don't know how to get it back.
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    Hi SwimmingMummy,
    I have a couple of articles here for you that will help you troubleshoot these issues with Reminders and Calendar:
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    http://support.apple.com/kb/TS3999
    iCloud: Troubleshooting iCloud Reminders and Tasks
    http://support.apple.com/kb/TS4000
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • I have downloaded MAMP for Mac and want to use it for working with Wordpress. I had mysql installed before this and would like to uninstall it and use MAMP. It was easy to turn off Apache and PHP but don't know how to uninstall mysql. Please help!!

    I have downloaded MAMP for Mac and want to use it for working with Wordpress. I'm on an Imac with Maverick OS 10.9. I had mysql installed before this and would like to uninstall it and use MAMP. It was easy to turn off Apache and PHP but don't know how to uninstall mysql. Please help!!

    It depends on how you installed it. You have to shutdown the MySQL service first. If you used the standard, but obsolete Startup Item, you can do that with the Startup Item. If you created a launchd script, you can do it with launchctl. Once MySQL is no longer running, you can delete the Startup Item or launchd script and the rest of MySQL.

  • HT4993 Replaced my iphone 5 with new one because my first one the volume buttons stopped working. Now my contact list is all wrong. It's correct on my I pad but don't know how to correct it on my phone. And my email is loading hundreds of old emails,?

    Replaced my iphone 5 with new one because my first one the volume buttons stopped working. Now my contact list is all wrong. It's correct on my I pad but don't know how to correct it on my phone. And my email is loading hundreds of old emails,?

    If the iPod is defective and not abused Apple will exchange it at no cost under your warranty.
    Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • I have purchased my first smart phone. iphone 5. I want to use sounds sent to me in text messages as ringtones but don't know how to move them over. Any help would be appreciated.

    I have purchased my first smart phone, an iphone 5.  I would like to use some of the sounds from text messages for ringtones but don't know how to move them over.   Any help would be appericated.

    I'm sorry, had you already pointed out the rules which stated that lines from 2 separate accounts were eligible??? I don't see anywhere in the advertisement specifically stating that lines from 2 separate accounts would be eligible, so THAT is not what's advertised, either.
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  • I have realised over time I have created multiple accounts. I have bought music on my iphone and am not able to locate the account that I made most of my purchases on. I have bank statements on the purchases but don't know how to contact someone to help.

    I have realised over time I have created multiple accounts. I have bought music on my Iphone and am not able to locate the account that I made most of my purchases on. I have bank statements on the purchases but don't know  how to contact someone in Itune to help me.  PLEASE

    I don't have the app adn no expereince with it, but it appears basec on teh app description you may need it installed on your MAC as well to download the files.
    You might find help on the vendors website: http://www.nfinityinc.com/index.html

  • HT1657 I have rented some movies and have them in itunes. I want to move them to my iphone but don't know how can someone help?

    I have rented some movies and have them in itunes. I want to move them to my iphone but don't know how can someone help?

    http://support.apple.com/kb/HT1390
    Regards.

  • Can someone please help. I have a really old MacBook that is running really slow. I want to wipe everything and reinstall the latest software but don't know how to do this. Also is there a way of keeping Microsoft Office when doing this? Thanks in advance

    Can someone please help. I have a really old MacBook that is running really slow. I want to wipe everything and reinstall the latest software but don't know how to do this. Also is there a way of keeping Microsoft Office when doing this? Thanks in advance

    You do realise that wiping the disk means that everything on the disk is erased. Everything. Photos, music, emails, ...
    So the first piece of advice is to make sure you have a back up of everything.
    You need the OS disk to reintsall the operating system. You will use that disk first to erase the drive, then to reinstall the OS.
    Here's the link for the US.  http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    As for MS Office, you will need the original disk that it came on to reinstall it.

  • HT201272 I downloaded ringtone from the app store,but then i had to change my phone. I thought i had backed up all of mydownloads but the ringtone did not load to the new phone. I have the receipt number in my e-mail but don,t know how to retrieve it

    I downloaded ringtone from the app store,but then i had to change my phone. I thought i had backed up all of mydownloads but the ringtone did not load to the new phone. I have the receipt number in my e-mail but don,t know how to retrieve it

    I downloaded ringtone from the app store,but then i had to change my phone. I thought i had backed up all of mydownloads but the ringtone did not load to the new phone. I have the receipt number in my e-mail but don,t know how to retrieve it

  • How do I turn on the notification for pop-up blocker? I accidentally clicked the option saying "do not show this notification again." I want the notification so I have the option of seeing the pop-up or not, but don't know how to turn this back on.

    How do I turn on the notification for pop-up blocker? I accidentally clicked the option saying "do not show this notification again." I want the notification so I have the option of seeing the pop-up or not, but don't know how to turn this back on.

    Type "about:config" in the location bar.
    Filter for "privacy.popups.showBrowserMessage"
    Change this to true by double clicking the preference (or right click and choose Reset)

  • HT204053 I have a school ipad with iCloud using a different ID (my school email address) . I am leaving and want to buy my own ipad and transfer all my data and docs to my personal iCloud account but don't know how to do this without deleting all data and

    I have a school ipad with iCloud using a different ID (my school email address) . I am leaving and want to buy my own ipad and transfer all my data and docs to my personal iCloud account but don't know how to do this without deleting all data and photos?

    Heya Katie!!
    So, the article you have there, HT4895, is pretty good. Just look at the FAQ section of it.
    But basically, you will want to create a backup on your computer through iTunes...Just plug your current iPad into it and make sure your iPad and iTunes are logged in with the same Apple ID. At that point, just create a backup.
    When you get your new iPad, and before you plug it in or set it up, follow the directions in this link to change your Apple ID. http://support.apple.com/kb/HT5621?viewlocale=en_US
    Once you have that done, plug your new iPad into your computer to sync up with iTunes. Follow the directions for Restore from Backup and it should bring all that info back to your new iPad.
    And changing your Apple ID email info will allow you to have your own!!! This should solve all your issues and GL!!!

  • My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

    My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

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