I have a new iPod touch that will not turn on, nor will it connect to iTunes. Any suggestions?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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HT1320 I have a new IPod Touch 5G, 32 gb and suddenly it will not turn on, and will not restore using UTunes. Any help appreciated.

I have tried many times to restore my new IPod Touch 5G in I Tunes and it will not allow me to do it. My Ipod will not turn on at all even when on a fresh charge. Only displays the arrow leading up to ITunes logo. I have tried the method of holding the home button and on button and this does not work. Any help appreciated.
My I Pod was working fine until the day I updated the software to 6.0.1.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Hi...I have a new iPod touch and even though the settings show it is connected to the wi fi when I go to any Internet site it says I need to turn wi fi on? Any thoughts?

Hi...i have a new iPod touch and although through settings it shows that I am connected to the wifi when i try to download apps it says I must turn on the wifi? Any thoughts?

Does the iPod connect to other networks?
Do other devices now connect?
Did the iPod connect before?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Ipod touch 3rd generation wont turn on or reset or connect to itunes! HELP!?

my ipod touch 3rd generation wont turn on. it wont reset or connect to itunes either and nothing i have tried so far has worked.

i am having the same issure and i did put it into recovery mode and itunes tells me to restore, but when i click restore it tells me that "software for this iphone is not currently available. make sure you have the latest version of itunes and try again" but it's obviously not an iphone.

How can you find or block an ipod touch that is not turn on????

My 12 year old son lost his Ipod touch last week and we found out that someone is using it and going on his smurfs account. How can we shut it off,he is so upset about losing it and then to find out someone is using it. He did not have the find my ipod app on.PLEASE HELP US.

Change your iTunes password along with any other password that was stored in the iPod. If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number). If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
The "Find my..." function is pretty much useless if the device is in the hands of a thief. All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
The only real protection you have is with the personal information on the device rather than the physical device itself. Something as small as an iPod should have a strong 8-digit (or longer) password AND be configured for automatic wiipe in the event of ten consecutive incorrect password entries.

?Finding Device ID of missing Ipod Touch that is not listed in our latest software version for ITunes

Hi There,
I'm trying to locate the device ID for our missing IPod touch. It has not been used for a while, does not have the latest updated software version, and is not showing up in ITunes under devices, along with one Ipad and 2 Shuffles?
Thasnks
Steve

Do you mean the serial number:
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

I have a new iPod touch and cannot get my apple id verified for imessage or facetime - any help?

I have an Apple ID and it works but I cannot use iMessage or Facetime. I enter my apple id and password and it hangs up at the verify stage. I have received the email which apple sends and it states that my apple id is verified. Any help with this?

I had this same problem. I tried turning iPhone on & off, exiting Settings, etc. Nothing worked. I realized that the E-mail address associated with my Apple ID was not connected to the iPhone via POP or IMAP. I believe that if you want to use the iMessage feature, you have to have a live connection between that E-mail server and your iPhone. After I set up the POP link to send/receive E-mails from that account, iMessage worked. Also, during my attempts to get iMessage to work, I updated my phone to the latest iOS, and when the phone rebooted, my cell number was listed and checked in the iMessage setup, where it was not visible anytime beofre that upgrade. Hope this will help someone.

My iPhone 4 just turned itself off and will not turn back on, won't connect to iTunes either, can anyone help

Please help

Have you tried resetting your phone?
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.

How to fix an iPod touch that does not charge but gets hot in the lower back area?

I have a 3rd generation iPod touch 32gb and it will not turn off, nor will it charge. Plugging in to my computer, iTunes does not even detected. Even if I leave it to charge, it does not detect it. The odd thing is that it get really hot in the lower back area of the iPod. It is hot to the touch, as though it were 80 degrees+. Anyway for me to fix this?
The iPod is way out of warrenty, so I wonder if a Genius bar appointment will even help me. But I will give them a try.

Replace the battery. If that does not work, then system board is toasted...

I have a new iPod Touch and PC running Windows 7. I want to upload pictures from my PC to my iPod. The best I can do right now is to create a new subdirectory on my PC and put all the pictures I want in that subdirectory. I want many subdirectories! ??

I have a new iPod Touch. I also run Windows 7 on my desktop PC. I have tried to post pictures from my PC to the iPod. But the only way you can do this that I know of, is to create a subdirectory on the PC and put all of your pictures that you want on the iPod in that subdirectory. Then you must use iTunes to synchronize the PC subdirectory with photos on the iPod. But I want many subdirectories to organize my pictures on the iPod. Can you do this??, it doesn't look to me like you can!??
Thanks Tom

Yes.
tomfromlong beech wrote:
"Remember one one level of subfolders is allowed." Does this mean that you can have as many subfolders as you want, but they can only be one level deep under the main folder?

I have a new ipod touch and it says choose to set up as a new ipod touch or restore from a backup. If I restore from backup will my old ipod continue to be synced as before?

I have a new ipod touch and it says choose to set up as a new ipod touch or restore from a backup. If I choose restore from a backup will my old ipod continue to maintain the ability to be synced on my same account?

Yes. It will not effect your other iPod.
However. change the name of the newer iPod if necessary to avoid confusion if the second one is named the same as the first
iTunes: How to rename your device

We have some 3rd generations iPod touches that are note syncing with the computer we have. The original computer that the ipods was synced to is gone. We downloaded the itunes to the new computer and logged on as the same account and it won't sync.

We have some 3rd generations iPod touches that are note syncing with the computer we have. The original computer that the ipods was synced to is gone. We downloaded the itunes to the new computer and logged on as the same account and it won't sync the applications we have.

An iPod can pn;y sync wiht one iTunes kibrary and the new computer is a new iTunes library:
- Transfer iTunes purchases to the computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other music by using a third-party probgram like one of those dicussed here:
Copy music from Ipod to new computer...: Apple Support Communities
- Connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup

HT1351 I have a new iPod Touch......I was able to successfully set up a new account, but I want it to be separate from the 800 songs I already have in my iTunes library. How do I set up a separate library on the same computer?

I have a new iPod touch; I have an iTunes library of music for an older iPod shuffle. I'd like to set up the iPod touch for my wife with a separate library of music - I was successful in setting up a separte account, but it seems my 800 songs are still there in the library. How do a set up a new account on the same computer without bringing along all the music that will clog up her iPod touch?

There's a few ways of doing it. The following document may be of some help:
How to use multiple iPods, iPads, or iPhones with one computer

Okay so I have a new ipod touch...but I need to get music out of my old nano to my itues w/out wiping out my old nano...how do i do this? new laptop so itues is new...please help

okay so I have a new ipod touch...but I need to get music out of my old nano to my itues w/out wiping out my old nano...how do i do this? new laptop so itues is new...please help

You need to authorize your new computer in iTunes with the same account that is synced to your nano (and old iTunes)
In the menu bar click Store >> Authorize This Computer…
This will allow your purchased music to be re-downloaded from iTunes and played on your new computer.
If you did not purchase the music through iTunes, you may need a third-party program to get the music off the nano. However, It is much easier (by far) to move your old library from your old computer to the new one if you still have access to the old files. iTunes will not transfer music from your nano to the computer. It is a one-way sync.
If you still have access to your old files, search google for how to transfer an itunes library, and follow someones instructions. It's not too complicated. You may want to specify mac to pc, pc to mac, mac to mac, or pc to pc, as the instructions will change.

My headphone port is not working anymore, i have a new ipod touch

I have a new ipod touch, recently my headphone port began to have many problems, first there where funny noices and now it doesnt work at all. I try with new head phones, and as well with 3 different type of speakers and it doesnt work as well.
I have IOS 8.2

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack or other hardware problem.
Apple Retail Store - Genius Bar

I have a new iPod touch that will not turn on, nor will it connect to iTunes. Any suggestions?

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