I have a new laptop running Windows 8.1. The 10.3.1 version downloaded, but it was incompatible. Then I tried to download Itunes 11.1.5 and it comes up with the box asking me to save. When I click on save...NOTHING happens. AAAAAHHHHH!
I have a new laptop running Windows 8.1. The 10.3.1 version downloaded, but it was incompatible with Windows 8 and 64-bit. Then I tried to download Itunes 11.1.5 and it comes up with the box asking me to save. When I click on save...NOTHING happens. AAAAAHHHHH!!! I even clicked on the download list to see if it is possessed and downloaded somewhere I didn't choose, but that's NOT happening either. Please help me! I have been messing with this and 4 other problems on this laptop for the last 32 hours. I'm getting tired and frustrated. Also, I haven't even put music on THIS Laptop because on my other one, I ended up with at least 5 copies of EACH SONG. Let's see 636 X 5 = 3,180 and they were in EVERY POSSIBLE LOCATION!!!
Thanks for your time,
Laura
See the futher information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
See this migrate iTunes library post for advice on moving the library over from a previous computer and this post on deduplication.
tt2
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<pre><nowiki>Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer]
"Path"="C:\\windows\\system32\\Macromed\\Flash\\NPSWF64_11_1_102.dll"
"ProductName"="Adobe Flash Player 10.1 Plugin"
"Vendor"="Adobe Systems Incorporated"
"Description"="Adobe® Flash® Player 10.1 Plugin"
"Version"="11.1.102.63"
Flash install logs:
=O====== M/11.1.102.55 2012-03-01+19-56-54.721 ========
0000 [I] 00000010 C:\DELL\CT097\installAX_64bit.exe -install
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_1_102.ocx
0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_1_102_ActiveX.exe
0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_1_102_ActiveX.dll
0008 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0009 [I] 00000011 1
=X====== M/11.1.102.55 2012-03-01+19-56-57.763 ========
=O====== M/11.1.102.63 2012-03-16+01-59-22.143 ========
0000 [I] 00000010 "C:\Users\Andy\AppData\Local\Temp\install_flash_player_64bit.exe" -dlm -install
0001 [F] 00001041
=X====== M/11.1.102.63 2012-03-16+01-59-22.221 ========
=O====== M/11.1.102.63 2012-03-16+01-59-38.386 ========
0000 [I] 00000010 "C:\Users\Andy\AppData\Local\Temp\install_flash_player_64bit.exe" -dlm -install
0001 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001036 Software\Opera Software/Last CommandLine 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Plugin Path 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [I] 00000014 C:\windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll
0007 [W] 00001024 C:\windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll 183
0008 [I] 00000015 C:\windows\system32\Macromed\Flash\FlashUtil64_11_1_102_Plugin.exe
0009 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
0010 [I] 00000011 1
=X====== M/11.1.102.63 2012-03-16+01-59-39.582 ========
=O====== M/11.1.102.63 2012-03-17+02-08-03.042 ========
0000 [I] 00000010 "C:\Users\Andy\AppData\Local\Temp\install_flash_player_64bit.exe" -dlm -install
0001 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001036 Software\Opera Software/Last CommandLine 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Plugin Path 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [I] 00000014 C:\windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll
0007 [W] 00001024 C:\windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll 183
0008 [I] 00000015 C:\windows\system32\Macromed\Flash\FlashUtil64_11_1_102_Plugin.exe
0009 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
0010 [I] 00000011 1
=X====== M/11.1.102.63 2012-03-17+02-08-08.438 ========
=O====== M/11.1.102.63 2012-03-17+02-20-50.594 ========
0000 [I] 00000010 "C:\Users\Andy\AppData\Local\Temp\install_flash_player_64bit.exe" -dlm -install
0001 [F] 00001041
=X====== M/11.1.102.63 2012-03-17+02-20-50.870 ========</nowiki></pre>I'm a developer I just bought a new laptop running Windows 7 Professional Service pack 1. I downloaded Firefox 11.0 and downloaded and installed the Adobe Flash plugin! I’ve tried just about everything to get the plugin working but Firefox tells me I have an old version and has turned it off for security reasons. I have included the Flash registry settings and the Flash install log. Dell install a version of flash but it looks like the ActiveX not the Plugin Dll. I’ve uninstalled and reinstalled Firefox and Flash many times it still won’t work. Firefox is no good to me without this plugin. Any help would be appreciated.
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