I have a Nikon d610 and am using PS CS6. I am unable to download my raw files through Bridge on my mac. I have downloaded the most recent Camera Raw files - 8.7.1 - what should I do next.

The D610 needs ACR 8.3 so you are easily covered there. I am not entirely clear on the process you are using the bring the files onto your hard drive. The safest way is to simply bring all the NEF files into a folder on your hard drive, then find them with bridge and open from there.
If still stuck, open Photoshop, and go Help > About plugins > Camera RAW and check that 8.7 installed OK.

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After updating my firefox now I can't download PDF files from websites. I keep getting the error Adobe Acrobat/REader that is running can not be used to view PDF files in a web browser. My Adobe is the most recent version. I don't know what to do about

I can't view PDF files in firefox anymore.
== This happened ==
Every time Firefox opened
== after updating firefox

See:
http://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox
http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
'''''Other Issues''''': ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
'''Update Java''': your ver. 1.6.0; current ver. 1.6.0.20 (important security update 04-15-2010)
(~~red:Firefox 3.6 and above requires Java 1.6.0.10 or higher~~; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 )
''(Windows users: Do the manual update; very easy.)''
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
Do the update with Firefox closed.

I have a Nikon AW100 and I use a SanDisk for the memory and I download that with My Pictures and Videos but I cant get my videos onto IMovie

I have a Nikon AW100 and I use a SanDisk for the memory and I download that with My Pictures and Videos but I cant get my videos onto IMovie

Hi
I import all from my Nikon - into iPhoto
Then closing it and opening iMovie
In the Event window like
• iPhoto-videor - Here I find mine.
Yours Bengt W

My battery is down to 10%. I have tried everything to re-set. It keeps on showing that it is charging and 10%. I have had it plugged in overnight... I have turned it off -- used the two switches together -- nothing seems to work. What should I do next?

How do I get my iphone to charge and not be stuck on 10% battery?
I have tried turning it off, turning it off with holding down both switches, charging it on different places for hours and now have it hooked up charging on my computer.

Create a backup then restore the device as new, and test the issue.
iOS: How to back up your data and set up your device as a new device - http://support.apple.com/kb/ht4137

Since upgrade when I am in Google Finance and look at stock quote, and hit to see chart for say six months, it now opens a blank web page. this did not happen before the most recent upgrade? How fix? Explorer will still provide the chart.

Just go to google finance and get a stock quote on any stock and then the price comes up and you can choose to see the price history of different time periods, 1, 5, day one week, one month, etc. In the past when you hit the button for one of the charts, it would just change the chart on the same page, now it opens a new page that is blank?

I can see that this issue has been quite extensive, and frustrating, and I am so sorry for all that has happened societygirl! I would like to help you work this issue out. Please follow & send me a Direct Message, so I can get your account specifics and help finally bring this to a resolution.
Thank you,
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Follow us on Twitter @VZWSupport

TS3297 When I try to open iTunes i get that this message "This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes." I have downloaded the lastest version and it has not changed the message. What should I do next?

When I try to open iTunes I get this message " This copy of iTunes is corrupted or is not correctly installed. Please reinstall iTunes." I have installed the latest version of iTunes and the message has not changed. What should i do next?

Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now?

I have updated to 8.1 on both my ipad and iphone 5. I am missing photos...they display as blank boxes. What should I do next?

I have updated to 8.1 on both my ipad and iphone 5. I am missing photos...they display as blank boxes. What should I do next?

Apps downloaded on one should also appear on the other as long as the app in question runs on both iPads and iPhones.

HT4061 i have an old apple 4s and have never backed it up (pictures and itunes). I have the usb plugged into my pc. what should i do next?

i have an old apple 4s and have never backed it up (pictures and itunes). I have the usb plugged into my pc. what should i do next?

Hi Boulose,
Click on the device, and then on the Summary page to the right, click on Back up Now:
http://support.apple.com/kb/PH12325?viewlocale=en_US
Also, you are going to want to import your photos:
http://support.apple.com/kb/ht4083
Cheers,
GB

None of the apps on my 5th Generation iPod Touch will open. I have tried a restore and backup but to no avail. What should I do next?

None of the apps on my 5th Generation iPod touch will open. I have restored it but it still does the same thing. What should I do next?

Try restoring to factory settings (not from backup) and redownloading your content.

TS1538 My ipod touch will not connect to itunes. I reset the ipod touch. uninstalled itunes and installed it. Turned off firewall however the device manager still does not show Apple mobile device usb. What should i do next? I have windows 7.

My ipod will not connect to itunes. I reset the ipod touch. uninstalled itunes and installed it. Turned off firewall however the device manager still does not show Apple mobile device usb. What should i do next? I have windows 7.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

I cannot open camera raw in photoshop on my mac computer. I have the most recent updates and was wondering what I should do next.

I have downloaded the most recent updates on my computer to Photoshop and to Bridge and I am still unable to open images in camera raw to edit them. When I try to open the "Camera Raw Preferences" in Bridge, nothing happens. Could this be a problem with my computer and not the software? Any advice would be GREATLY appreciated.

Sorry, I cannot take your word for your "the most recent updates". Very often users think they have the latest and greatest and it turns out they are wrong.
Please specify EXACT version numbers.
Also, more info is needed.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

I have a Nikon D600 and D800 and I shoot everything in Raw. I use Photoshop Elements 9 for processing but I have been unable to convert any RAW files to open in PSE. Says unable to parse the file. What does this mean and how do I fix it?

I have a Nikon D600 and D800 and I shoot everything in Raw. I use Photoshop Elements 9 for processing but I have been unable to convert any RAW files to open in PSE. Says unable to parse the file. What does this mean and how do I fix it?

Since pse 9 can only use up to camera raw 6.5 and the d600 needs at least 7.3 and the d800 needs at least 6.7, you can use the
8.6 adobe dng converter to convert those files to dng copies, which then pse 9 should open.
8.6 dng converter
windows
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.6
mac
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.6
Note:
If you have windows xp or vista or mac os x 10.6, then you'll need to use the 8.3 dng converter instead
windows
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.3
mac
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.3
how to use the dng converter
Camera Raw: How to use Adobe DNG Converter - YouTube
more info on supported cameras and camera raw plugins required
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications

I have an apple earpods and I use them for my ipad but when I want to skip a song by tapping the middle button twice it doesn't skip the music so what to do?

I have an apple earpods and I use them for my ipad but when I want to skip a song by tapping the middle button twice it doesn't skip the music so what to do?

The procedure is Settings>Messages>Send & Receive at>You can be reached by iMessages at>Add another email address. The email address has to be a valid working email address, obviously. Apple should verify the email address and you have to go to the inbox of that email account, read the verification email from Apple and follow the inductions in the email in order to complete the verification. Then you go back to the settings, uncheck your email address and check the new email address to be used as the contact email address.

HT1645 I have changed the encoder preference to all the different settings but it still wont burn my cd! What should I try next?!

What should I try next? I have a movie in iDVD all set up to go and it keeps telling me that there is an encoding error, so I have changed it to all three settings but it still wont burn and shows me the same error.

Hi
• Delete iDVD pref. file
iDVDpref. file resides.----> Mac Hard Disk (start-up HD)/Users/"Your account"/Library/Preferences
and is named. (one or more of these)
com.apple.iDVD.plist
com.apple.iDVDApp.plist (may be ? - not sure this exist)
and find
com.apple.iApps.plist
While iDVD is NOT RUNNING - move this/these file/s out on to desk-top.
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Yours Bengt W

The safari software will not display images (pictures). I have done the "reset" but still no help. What should i try next?

the safari software will not display images (pictures). I have done the "reset" but still no help. What should i try next?

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I have a Nikon d610 and am using PS CS6. I am unable to download my raw files through Bridge on my mac. I have downloaded the most recent Camera Raw files - 8.7.1 - what should I do next.

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