I have a Office Jet Pro L7780. When I try to print red, the color comes out brown

I have a Office Jet Pro L7780. When I try to print red, the color comes out brown. I have tried replacing all of the ink cartridges, printing from within two different programs (microsoft word and belight business card composer V5) from my Mac, and from within MS Word on my Windows lap top. In all cases if red is called for, I get brown.
I have gone through the printhead cleaning procedure, the alignment procedure and the print quality diagnostics, all to no avail.
Thanks in advance for your help
Tim

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