I have a older MacBook I upgraded memory two 3 gb from its original two but it still will not let me update from snow leopard to maverick I have plenty of available ram does anyone know why
I believe it is running an older version of maverick it is 10.6.8 but it will not let me update any further . I added 3gb of ram to upgrade from the original 2gb it came with but still no updates are being allowed Does anyone have any idea why this is ? I am sure the criteria for the upgrade is available so I don't know why I can not up date it?
10.6.8 is Snow Leopard.
Run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
http://support.apple.com/kb/DL1399
Check via Software Update whether any further updates are required, particularly to iTunes (you will need the latest version in order to synch with mobile devices).
You should now see the App Store icon in iTunes, and you now need to set up your account:
http://support.apple.com/kb/HT4479
You can now upgrade to Mavericks OS 10.9 for free IF you have one of the following Macs, with not less than 2GB of RAM, and at least 8GB of available space on your hard drive:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac Mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
iCloud system requirements:
http://support.apple.com/kb/ht4759
If you cannot run Mavericks you can purchase the code to use to download Lion from the App Store (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard):
http://store.apple.com/us/product/D6106Z/A/os-x-lion
or Mountain Lion:
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion
Similar Messages
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I updated from os 10.5 to snow leopard and my logic 8 crashes upon opening. Does anyone know any fixes? thanks
Logic 8 should have no problems in SL.
Use Software update to check if you've got the latest update for it (SU will only offer an update if it's not already installed).
Failing that, I'd start by uninstalling Logic and re-install from the DVD in case something got corrupted during the update. -
Whenever I click on iTunes store, it just takes me to this huge add to download the new version of iTunes. I have tried clicking the download box and downloading it, but it still will not let me past the add so I can buy music. What gives
this is a follow up from the profane post earlier....
i have done this twice in two other posts..
here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me... -
I have restored my ipad 2 but it still will not let me in it. It gives the message iPad is disabled...connect to iTunes. I already connected to iTunes and went right back to message.
Try using recovery mode. You want to use the computer that you use for syncing your iPad so that you can restore from a backup at the end of the process.
http://support.apple.com/kb/HT4097?viewlocale=en_US&locale=en_US
If you have an iCloud backup, you can restore from that as well. If you have no backups, you will end up losing everything on the iPad and will have to start all over again. -
After updating to IOS7.02 my speakers went funny, making fuzzy noises. Does anyone know why?
My ipad works well until last night when I received a prompt to update to IOS7.02. After that the speakers decided to throw the towel,making very fuzzy noise. Does anyone know what's wrong. I did not drop or did any physical damage to it. Updating to IOS7.02 was the only thing i did differently!!!!
Try going into the settings and 'reset all settings'
The downside is that you have to retweak your iPad, but it's helped with some people. -
I recently bought an Epson Artisan 837 printer. I installed the driver and now Photoshop from CS3 will not open. It closes every time it gets to the point where it is loading the Twain portion. Does anyone know how to fix this so my printer and Photoshop will work together? Thanks for any help I can get!
You're welcome.
But, no, don't look to Epson for fixes to their driver in newer versions, and Adobe has deprecated the TWAIN plug-in. Hoping for a solution there is futile. That has not happened and it's never going to happen. The consensus is that it's pretty foolish to tie up Photoshop to scan. Honestly.
Any improvement in the behavior of newer versions of the Epson drivers in that regard would be pure coincidence.
You need to understand that you never, ever scan "within" Photoshop, as Photoshop has no scanning capabilities whatsoever. When you use the Import > Twain plug-in all you are doing is blocking Photoshop while you call up the stand-alone Epson scanning software. If you think about it, its most inefficient.
VueScan has a pretty powerful scanning plug-in that can be called from the Impost menu—if you insist. VueScan is not free, but it's a pretty good value, IMO.
As for the Epson CD printing software, I have no clue. Sorry. -
How can I use the new Firefox to access nwapeople.com?
Well, two thoughts.
The battery has completely discharged and will take overnight to recharge, so don't expect much in an hour.
The battery has deep discharged and is now dead. It will never recharge and should be replaced.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
The flat fee for a battery exchange is, I believe, $99.00 USD. -
I have a gmail account I can get on it on my desk top, but this laptop will not let me on it/
my laptop tells me I have entered the wrong address, but I use the same one to get in on my desk top. I am using foxfire on my desktop.
== This happened ==
Every time Firefox opened
== I started on this computer.I have a gmail account on my desktop and lap top but gmail will not work on laptop
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I have a 4 year old MacBook 7.1 that has worked wonderfully until today. I went to turn on my computer and it would not do so until it had been plugged into the power supply, and it was fully charged. Can anyone suggest what to do to fix this? DO I need to take it to an apple repair tech? Thanks
Hello ssamaro13,
I definitely understand your concern with your battery not powering your MacBook when the power adapter is disconnected. I found a couple of resources that I think might help with this.
The first thing I recommend is resetting the System Management Controller (SMC) on your MacBook:
Resetting the SMC on portables with a battery you should not remove on your own
Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
You can find the full article here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
If your battery is still not powering the computer when disconnecting the power adapter, the next thing I recommend is troubleshooting your MagSafe adapter using the steps in this article:
Apple Portables: Troubleshooting MagSafe adapters
http://support.apple.com/kb/ts1713
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I had to set up an appointment with the local genius bar to install Mavericks as I use WiFi and am very close to mountains which tend to interfere with clean downloads. I am now unable to send work product via email as a PDF - I'm hoping someone has suggestions for me - or should I just make another appointment? My thanks, Bobbie4886
There could be many ways to be "unable to send work product via email as a PDF."
Can you no longer create PDFs from your work product?
Can you no longer find the PDFs when you try to attach them to an email?
Do you get an error message when you try to attach them?
Do you get an error message when you try to send the email?
Does the email with the attachment disappear without a trace?
Does your recipient not see the attachment?
Does your recipient get an error message trying to open the attachment?
Something else? What? -
I am trying to upgrade my Creative Suite 5 to Creative Cloud but am being told that I do not qualify for the upgrade, does anyone know why?
If you have the Education version you do not qualify due to the LARGE Education discount
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Does anyone know why since upgrading to ML notes are not visible in Time Machine. They used to be part of mail and could be recovered from Time machine but since ML I don't seem to be able to access notes in Time Machine. Any help would be useful.
Welcome to Apple Communities
Mail doesn't support notes. If you use iCloud, you have them in it because Notes is an application -
With the latest upgrade to iPhoto, Keywords no longer display under the photo, even when Display Keywords is turned on. Does anyone know why?
Keywords have been moved into the Info tray at the right. Don't know why it was changed. You can send a request to change it back to Apple via http://www.apple.com/feedback/iphoto.html.
OT -
Does anyone know why the latest Java upgrade(OS X 2012-006) removes the Java Preferences app in Appllication-> Utilities folder?
bispymusic wrote:
http://support.apple.com/kb/HT5493
This support article from Apple disJava dicusses this.
You're confusing the browser plug-in with the JVM. -
On my IPad 2 home screen, the mail app used to indicate the number of new messages with a number in a red circle, next to the app. This has vanished, I think about the same time as when I upgraded to the new OS. Does anyone know why and how to restore this feature?
Thanks. While you were replying to my question, I went into notifications and figured
it out. Appreciate the quick response!
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