I have a one year old Macbook Air 13. I have a brand new 22" external monitor. When I connect my external monitor it initially provides a nice display - very accurate and no distortions. But, within a few minutes the screen begins a incessant series

I have a one year old Macbook Air 13. I have a brand new 22" external monitor. In turning the Macbook and monitor on, the monitor displays very well, but within a few minutes it begins this incessant blinking (temporary black out of the screen that lasts anywhere from 1-5 seconds). This has been going on for a long time (it also happended with my older monitor which apparantly I threw out when I should have kept it thinking it was the problem). From reading various blogs in the Apple support community, this appears to be a widespread problem, but I don't find a solution, only a lot of speculation. I'm very surprised the Apple folks haven't figured this out. As a new Apple user, heretofor, I have been very impressed with the support and effort to get fixes out to users. This, however, has me frustrated to the point of junking my Mac and going back to a PC. I love the Macbook Air and most of the functionality, but I cannot function without an external monitor. Anybody have any ideas, please help. Frustrated, Jim

Your dsplay is getting extended onto the external monitor. Chcnage the setting to duplicate it or only display on the external monitor and you should be fine,
Let me know if this worked for you.

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I have an 8 year old MacBook Air running OS X 10.6.8; can I upgrade to most current operating system or is it maxed out?

I have an 8 year old MacBook Air running OS X 10.6.8. Can it handle an upgrade to Lion and then to Snow Leopard or is hardware incapable. Additionally, I have a 3 year old Mac Mini running same OS X 10.6.8, with new solid state hard drive. Can I upgrade that one?

8 years old? Not likely. The first MBA was released in January 2008. It can be upgraded to Lion although it meets only the minimal specifications to run Lion. Snow Leopard would likely perform better than Lion on that hardware.
Lion System Requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.
An Early 2009 Mac Mini is capable of running Mountain Lion.
Upgrading to Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
If you need to purchase Snow Leopard you can still purchase a copy from Apple's online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.] Ask for a Sales Representative.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
If you need to purchase Lion call 1-800-692-7753 or 1-800-676-2775. Ask for a Sales Representative. They will check your Apple ID, and email you a code and instructions. The cost is $29.99 (as it was before) plus tax. It's a download.
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.

The screen on my ipod nano 2nd generation turns black. It still plays music. I've tried resetting the ipod to clear the black screen and the screen goes back to it's normal state but after a few minutes the screen goes black again.

The screen on my ipod nano, 2nd generation, turns black. It stills plays music. I've tried resetting the ipod to clear the black and the screen goes back to it's original state. But after a few minutes the screen turns black again, while the music is still playing. What can I do about this?

That's just the iPod's backlight timer going off, signaling the iPod's backlight to turn off to conserve battery power.
B-rock

HT201177 I get a chime and white screen, but after a few minutes the screen goes black. Help!

I came out to a black computer screen. I can see the mouse arrow but otherwise nothing. I disconnected the computer and tried turning it back on. It starts up like usual but bar going across under the apple freezes and the screen goes black. I can hear the computer running. Help!

That's just the iPod's backlight timer going off, signaling the iPod's backlight to turn off to conserve battery power.
B-rock

I currently have a one year old MacBook Pro, and right when I boot up the system, the kernel_task is using about 1GB of the 4GB of RAM that I have. Is this normal? Or if not, how can I reduce the kernel_task?

I have noticed that my computer is running super slow, even when I only have one application (like Chrome) running for a short amount of time.

First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the system log for messages that may indicate a hardware fault. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|nspace-h|n Cause: -' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

Handoff does not work on a 2 1/2 year old MacBook Air

As I do a lots of fieldwork I was looking forward to using the new handoff feature in Yosemite which would allow me to transfer my work from my iPad to my 2 1/2 year old MacBook Air. I have now discovered that my laptop is too old for this feature. Why? This smacks of built-in obsolescence.

This is a user-to-user support forum, so we can't usually explain the "why" of many Apple decisions, although you may get some educated guesses from someone here. You can provide feedback to Apples at https://www.apple.com/feedback/ if you like.
May not help, but my MacBook Air is a mid-2012 model that is supposed to support Handoff but I've yet to get it to work in spite of meticulously following all of the instructions.
Also may not help, but I don't really care if I don't get it to work as all it would seem to do is very slightly reduce the number of steps to open a document on the other device. Without Handoff I can start a document in Pages on my MacBook Air, save to iCloud then go to my iPhone and open Pages and resume editing there. You may already be aware of that -- and you may have more need or use of Handoff than I do -- but thought I would point that out just in case you were thinking Handoff provided more capabilities than it does.

I have a 2 year old MacBook Pro and the superdrive has stopped working, it won't take discs in as if there is one already inside but iTunes or the dvd player doesn't recognise that there is a disc inside and if there is it can't be ejected

I have a 2 year old MacBook Pro and the superdrive has stopped working, it won't take discs in as if there is one already inside but iTunes or the dvd player doesn't recognise that there is a disc inside and if there is it can't be ejected, i have tried shutting down and restartinf while holding down the trackpad, as recommended on some forums but that has done nothing
It might be a huge coincidence but the drive was working fine before i installed lion?

Installing Lion would not cause the superdrive to stop working. Are you unsure as to whether or no a cd/dvd is inside? Something may be broken inside and you should consider bringing it in for service.

I have a 3 year old MacBook Pro with MAC OSX 10.6.8, iPhoto '09 version 8.1.2 and have downloaded two software programs: one is Aperture 3.2 and the other is Photoshop Elements 9 (which I got from a friend who didn't need it). I am totally happy with the

I have a 3 year old MacBook Pro with MAC OSX 10.6.8, iPhoto ’09 version 8.1.2 and have downloaded two software programs: one is Aperture 3.2 and the other is Photoshop Elements 9 (which I got from a friend who didn’t need it).
I am totally happy with the way iPhoto organizes my photos and how I can work with iMovie to create slide shows with music from iTunes, etc.
I have been shooting mostly high resolution jpegs and I continue to learn more and more about photography, post processing etc. I realize that the small adjustments I can make in iPhoto are good, and are adequate most of the time. However, a have started to experiment with shooting RAW images and would like to go the next step, ie. post processing.I am totally technically challenged and need SIMPLE, INTUITIVE programs and am certainly NOT anywhere ready for Photoshop CS whatever!
After having these programs sit on my computer, I decided to try to see if I could figure them out. When I opened Aperture, this is what first comes up.
“Welcome to Aperture 3.2
Your library needs to be upgraded to work with this version of Aperture. Once upgraded, you will not be able to use this library with previous versions of Aperture.
Upgrading a library from previous versions of Aperture 3 generally takes a few minutes or less, though larger libraries will take longer. After that, Aperture 3.2 will upgrade your library's thumbnails, but you can use the application during that time.
Tip: To open a different library, quit Aperture and hold the Option key down while starting Aperture
Current Library Location:
Jadzia (home) -----Pictures------Aperture Library
QUIT UPGRADE”
I have heard horror stories about moving your entire library to Aperture, ending up with 2 libraries, etc. etc. hence my previous reluctance in attempting Aperture. In addition, many of my photography friends are saying: Go with Lightroom 3.....you’ll love it!
So here is my dilemma. I don’t want to mess around with my iPhoto library. All I want to be able to do, is to isolate a few photos, export them to Aperture, Elements, and work on them there, then bring them back into iPhoto.
Can I do this? Should I forget about Aperture and Elements and look at purchasing yet another program like Lightroom?

Export those few photos via the File ➙ Export ➙ File Export menu option with Kind = Original to the Desktop. Then import them into the Aperture library. That would keep one copy in your iPhoto library and another in your Aperture library to edit, etc.
You can use Photoshop Elements 9 from within iPhoto as your editor of choice. However, if you edit a raw file in iPhoto with PSE9 the resulting edited version must be saved outside the iPhoto Library and imported back in as a new file. For editing jpegs just do a Save (not a Save As) and it all will be kept within iPhoto.
Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.
1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window
that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
NOTE: With Photoshop Elements the Saving File preferences should be configured as shown:
I also suggest the Maximize PSD File Compatabilty be set to Always. In PSE’s General preference pane set the Color Picker to Apple as shown:
Note: to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.
OT

Hi, I have a 3 year old Macbook Pro 13" and I accidentally cracked the outer screen of my mac book, however the LCD panel is fine and works well. Please advise what to do

Hi, I have a 3 year old Macbook Pro 13" and I accidentally cracked the outer screen of my mac book, however the LCD panel is fine and works well. Please advise what to do. I live in India and I have gone to authorised Apple technicians and they infomed me that I will have to replace the LCD panel as well even though it is not cracked, is this really true or can I just change the outer shell? Also they say that they cannot do it in India... can I do it myself at home?

Since it is 3 years old find a local repair shop that can replace the glass Only. you may have to send it out to a Non Local shop for that but there are some that specialize in doiing that on Mac notebooks.
Apple will ony replace the complete screen enclosure with all normal parts included, LCD, Camera, Aluminum housing and glass as one unit. Which is very expensive. Or you could just use it as a desktop system with external monitor and buy a new notebook.

My one year old macbook pro is full. : ( How can I see what's taking up all the GB?

My one year old macbook pro is full already. : ( How can I see what's taking up all the space? I cannot download anymore pictures. It's running slower than usual.

OmniDiskSweeper (free) - http://www.omnigroup.com/applications/omnidisksweeper/download/
Archive files onto other media until your hard drive has at least 10% of its total size free, or at least 15+ GB at all times.

TS3212 The latest version of Itunes would not completely install. The loading bar went out to about the lach and sat there all night. We have a one year old I-Mac

The latest version of I-tunes would not completely install. The progress bar would go out to about the last 1/4inch and stay there all night. We have a one year old I-Mac

The latest version of I-tunes would not completely install. The progress bar would go out to about the last 1/4inch and stay there all night. We have a one year old I-Mac

I have CS5 on my old macbook pro, I need it on my new laptop. I cannot find the installation css, but I have the code. Can I download somewhere? or transfer it from computer to computer?

i have CS5 on my old macbook pro, I need it on my new laptop. I cannot find the installation css, but I have the code. Can I download somewhere? or transfer it from computer to computer? and I've never used a forum before, help!

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

Hey guys, i have a one year old Mac desktop which has become incredibly slow over time. Strange thing is that I have not downloaded anything save for install Windows for Mac. Storage wise the bulk of my info is stored on hard external drives. Can someow

Hey guys, i have a one year old Mac desktop which has become incredibly slow over time. Strange thing is that I have not downloaded anything save for install Windows for Mac. Storage wise the bulk of my info is stored on hard external drives. Can someow

Hardware Information:
          iMac - model: iMac11,2
          1 3.2 GHz Intel Core i3 CPU: 2 cores
          4 GB RAM
Video Information:
          ATI Radeon HD 5670 - VRAM: 512 MB
System Software:
          Mac OS X 10.6.8 (10K549) - Uptime: up 0:2:53:43
Disk Information:
          WDC WD1001FALS-40Y6A0 disk0 : (931,51 GB)
                    (null) (disk0s1) <not mounted>: 200 MB
                    Macintosh HD (disk0s2) /: 931,19 GB (894,98 GB free)
          OPTIARC DVD RW AD-5680H
USB Information:
          Apple Inc. iPad
          Apple Internal Memory Card Reader
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple, Inc. Keyboard Hub
                    Apple, Inc Apple Keyboard
          Apple Computer, Inc. IR Receiver
          Apple Inc. Built-in iSight
FireWire Information:
Kernel Extensions:
Problem System Launch Daemons:
                 [failed] com.apple.suhelperd.plist
             [not loaded] org.samba.winbindd.plist
Problem System Launch Agents:
                 [failed] com.apple.Kerberos.renew.plist
Launch Daemons:
                 [loaded] com.adobe.fpsaud.plist
                 [loaded] com.microsoft.office.licensing.helper.plist
                 [loaded] com.rim.BBDaemon.plist
                 [loaded] com.zeobit.MacKeeper.AntiVirus.plist
Launch Agents:
                 [loaded] com.rim.BBAlbumArtCacher.plist
                 [loaded] com.rim.BBLaunchAgent.plist
User Launch Agents:
                 [loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
                 [loaded] com.zeobit.MacKeeper.Helper.plist
User Login Items:
          iTunesHelper
          BlackBerry Desktop Software
          Bluetooth File Exchange
          Garmin ANT Agent
          Dropbox
3rd Party Preference Panes:
          Flash Player
Internet Plug-ins:
          AdobePDFViewer.plugin
          AdobePDFViewerNPAPI.plugin
          Flash Player.plugin
          FlashPlayer-10.6.plugin
          GarminGpsControl.plugin
          iPhotoPhotocast.plugin
          JavaAppletPlugin.plugin
          QuickTime Plugin.plugin
          SharePointBrowserPlugin.plugin
User Internet Plug-ins:
Bad Fonts:
          None
Top Processes by CPU:
Top Processes by Memory:

I have a 5 year old MacBook running OS X v10.5.8 Of course Apple does not provide an OS update and then other software apps won't update because the OS is obsolete. Is there a way of upgrading the hardware so the software can be made current?

I have a 5 year old MacBook running OS X v10.5.8 Of course Apple does not provide an OS update and then other software apps won't update because the OS is obsolete. Is there a way of upgrading the hardware so the software can be made current?

10.6.8 Combo Updater
The 2 places I’ve seen recommended most to buy reliable RAM are below. I have purchased RAM several times from Other World Computing and have always been very satisfied with the product and service. They have on-line instructions on how to replace the RAM. OWC has also tested RAM above what Apple states is the maximum. I now have 6GB installed on a early 2008 iMac supposedly limited to 4 GB and noticed an improvement.
Crucial
Other World Computing

I am confused about Icloud. I have a 5 year old Macbook, a 2 year old macbook and a 5 year old mac mini. What exactly do I need to do to get all this connected via Icloud. I also have an Iphone 3G. Help please!

I am confused about Icloud. I have a 5 year old Macbook, a 2 year old macbook and a 5 year old mac mini. What exactly do I need to do to get all this connected via Icloud. I also have an Iphone 3G. Help please! Also, I still don't understand exactly what the benefits are. At the moment it seems a lot of hassle to change a system that's been working perfectly well and that I'm very happy with. I'm not at all sure whether the mac mini (1.66 GHz INtel Core Duo) can be brought up to the relevant spec to run ICloud. Any thoughts?

There are two aspects to iCloud. One is simply getting an account, or migrating a mobileme account to iCloud. The second part is using the various features of iCloud to sync contacts, calendars, use music match or photo sharing, and store iWorks documents.
First to get an iCloud account:
If you have a mobileme account, you can migrate by simply logging onto www.icloud.com (ignore any references to Lion and just click through to complete the migration). If you have OS X Lion or an iOS 5 mobile device, you can create an iCloud account on that device using any valid AppleID.
Once you have an account, you can use JUST the mail account if you wishi - it is a standard IMAP account so you would set it up like any other IMAP email account you have, in whatever client program you use to read email.
To use the OTHER feautes of iCloud, your computers will have to be running OS X Lion (10.7). Your iPhone 3G will never be able to use iCloud as it cannot run iOS 5 (you need a min. of an iPhone 3GS to run iOS 5).
The requirements for OS X Lion are here - http://www.apple.com/macosx/specs.html You need a min. of a Core 2 duo processor so you mini is not capable of running Lion.
So, in your case, the single reasons for iCloud would be if you have a mobileme account, then use the online www.icloud.com to migrate your account so you do not lose your @me.com email address. You can use iCloud email (without using any other iCloud features) by setting it up as IMAP mail with these settings - http://support.apple.com/kb/HT4864
If you want an iCloud account and do NOT already have a mobileme account, you will need to upgrade one machine at least to Lion in order to be able to create an iCloud account.

I have a one year old Macbook Air 13. I have a brand new 22" external monitor. When I connect my external monitor it initially provides a nice display - very accurate and no distortions. But, within a few minutes the screen begins a incessant series

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