I have a paid subscription, but am no longer able to merger multiple pdf documents into one pdf. What's up?

I have a paid subscription, but am no longer able to merger multiple pdf documents into one pdf. What's up?

Pat:
Below is a copy of an 8/7/2013 email from adobe. I prepaid a one-year subscription, and, until I recently upgraded to Windows 8, I was able to make several dozens of merged pdf documents. I seem to be no longer able to use the merge feature that I had successfully and repeated used. When I search for the merge feature I end up with a request that I pay for an upgrade monthly subscription to use the merge feature.
Tom
=================================here follows my subscription email====================================================
Welcome to Adobe ExportPDF
2 messages
[email protected] <[email protected]>
Wed, Aug 7, 2013 at 1:01 PM
Reply-To: [email protected]
To: [email protected]
Dear Thomas Corr,
Thank you for purchasing a subscription for Adobe ExportPDF.
Sign-in to export a PDF Now >>
With your subscription you can:
Enjoy unlimited online conversions from PDF to Word (DOCX).
Make scanned text editable.
Maintain page, paragraph, and font attributes.
Preserve tables, images, and multi-column text.
Export PDF comments to Word.
Help and feedback
Get help from Adobe on the Support Center.
The Adobe ExportPDF Team

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