I have a paid subscription.  Why do I get the message: Your trial has ended.  Subscribe now to conve

I have a paid subscription.  Why do I get the message: Your trial has ended.  Subscribe now to convert an unlimited number of PDF files to Word and Excel format?

Hi EJPACCW,
Try going here - the first 30 days are a free trial period:
You can manage your subscription by visiting Adobe.com and clicking 'Sign in' at the top-right corner.  Enter your Adobe ID credentials.  After you're logged in, click on 'My Subscriptions and services'.  Here you can stop billing for your subscription. Let us know if you have any further questions! Stacy

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