I have a problem in retrieving security question

I have a problem in retrieving security question because of the lack of an option that can restore him to question the safety of e-reserves .. Please solution

for security question issue u will need to contact applecare at 1800aplcare
they will need to verify ur identity so have access to id.apple.com when u call

Similar Messages

  • I have a problem in the security question I hope a solution as soon as Lee does not respond change ÓćÇá Secretariat

    I have a problem in the security question I hope a solution as soon as Lee does not respond change ÓćÇá Secretariat

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • Hi i have a problem with my security question verify email address

    hi,
    i have a problem with my security question verify email address

    If Manage your Apple ID primary, rescue, alternate, and notification email addresses does not help, you can contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • I have a problem with my security questions.

    I cant remember my security questions and the email i used for it has been recycled since i havent used it for a long time. Does anyone know what i can do? Please help me.

    Hi,
    if your rescue mail won't work as the mail address is not valid anymore, you can contact iTunes Store Support. The advisor can verify your identity and help you to reset the questions. After this, you can enter new questions/ answers and use your Apple ID again.
    The contact depands on the country you are living. Please have a look into the following article to find the support options for your country:
    http://www.apple.com/support/contact/
    or choose the support phone number directly from this page:
    http://support.apple.com/kb/HE57

  • I have a problem in restoring security question

    you forgot to answer to the secret questions on APP Store  also you lost your E-mail account to regain the answers

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94556)

  • Hi i have i problem with my iphone and the problem is the security question i have forgot the answers

    Hi i have i problem with my iphone and the problem is the security question i have forgot the answers
    I understand German and Italian i littlebit English

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106626)

  • Hi i have problem in my security question email is blocked and i cant rested my security question in second emial becouse i cant see this linked

    Hi i have problem in my security question email is blocked and i cant rested my security question in second emial becouse i cant see this linked

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (117310)

  • I have problem with the security question i forgot it some body tell me they will show down of the question forgot the answering but nothing show help me plz thanks

    I have problem with the security question i forgot it some body tell me they will show down of the question forgot the answering but nothing show help me plz thanks

    The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I have problem with the security question which i forgot the answer how can i change it as i already have apple id and password

    I have problem with the security question which i forgot the answer how can i change it as i already have apple id and password

    You may reset the password on your account by opening https://iforgot.apple.com/ in Safari and entering your Apple ID (your email address, which the moderators should have removed earlier).
    You won't be able to set the password to your email address, or a recently-used password (if I remember correctly).
    Once you change your password, you should update your password on your iOS device in Settings > iTunes & App Store, then tapping the "Apple ID: <username>" cell at the top to re-enter your password.  (Your iOS device may prompt you for the new password before getting to Settings as well.)
    Hope that helps.  If you have a different issue, please post a follow-up message.

  • I have problem with the security questions and i dont know the answer. How i change the questions ?

    I have problem with the security questions and i dont know the answer. How i change the questions ?

    See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • I have a problem in the secret questions I want resolved

    I have a problem in the secret questions I want resolved answer

    Call AppleCare and ask to be transferred to the Account Security team.

  • HT5312 i am having problems editing the security questions i do not remember i specifically followed the steps and the "send to rescue email" option does not appear even though my rescue email is verified please help me

    i am having problems editing the security questions i do not remember i specifically followed the steps and the "send to rescue email" option does not appear even though my rescue email is verified please help me
    <Email Edited by Host>

    As these are public forums, you're not talking to iTunes Support,  I've asked the hosts to remove your email address from your post - it's not a good idea to post it unless you like spam email.
    The reset link will only show if you have a rescue email address on your account - a rescue email address is not the same as an alternate/secondary email address, they are different addresses/settings on an account.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • How to retrieve security question info...

    How to retrieve security question info if I have deleted the original recovery email. I go to change password, get stopped at security questionnaire, I do not have the recovery email. Is there a way I can reset the "security question info" recovery email?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • I just bought a new iPhone and added 25$ to my iTunes and it won't let me buy anything bc it says I have to type in my security questions answers but I don't rennet them what do I do?

    I just bought a new iPhone and added 25$ to my iTunes and it won't let me buy anything bc it says I have to type in my security questions answers but I don't rennet them what do I do? Please help me I don't want my 25$ to go to waste

    Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
    (74403)

  • HT6170 I have forgotten the answers of security questions and the line of "forgot your answers? send reset security info email to ......."

    I have forgotten the answers of security questions and the line of "forgot your answers? send reset security info email to ......."
    how can i reset them?

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.

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