I have a problem when ı want to update and restore my ipad for ios5 : an error occurred while restoring this ipad (-10), what can i do??

i have a problem when ı want to update and restore my ipad for ios5 : an error occurred while restoring this ipad (-10), what can i do??

Error -1 is not mentioned in this article about error messages during a restore process: http://support.apple.com/kb/TS3694
This one comes close:
The device could not be restored. An internal error occurred, or Error 3200: This indicates a network-connectivity or traffic issue. If you see this error, wait an hour or more and try again.
You may also check your security software settings, to make sure that iTunes can contact Apple servers during this process: iTunes for Windows: Troubleshooting security software issues

Similar Messages

  • When i try to load the itunes introduction i only get: an error occured while processing this directive. What can i do!?

    Hey there,
    When i try to load the itunes introduction i only get: an error occured while processing this directive. What can i do!?

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"

    Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"
    I have tried to restore my contacts and company data at least 20 times and every time half way through THE iPAD REBOOTS! When it boots back up it is at the brand new iPad screen.
    This makes me angry as I do not use the iPad for fun and games. I use it for business. My company data and records for the last year are gone. ALL of my out standing customer invoices are gone. ALL payments received are gone! ALL Business contacts and emails ARE GONE! All my company, personal email accounts and settings ARE GONE!
    What am I supposed to do now? In 6 hours I have to get on the road and conduct business with a empty blank factory out of the box iPad. How am I supposed to know who owes me money or who has paid their bills Apple? All of my meetings and calendar dates are GONE!
    Everything was supposed to be backed up and restored after the update!
    Question???WHY DID YOU MAKE THIS UPDATE WIPE OUT ALL SETTINGS AND APPS ON THE iPAD??? All the other updates left everything on the iPad intact and ONLY upgraded the IOS,and when it was done everything was still there.
    Yes! I have done everything. Rebooted computer, checked for updates, Hard booted iPad, Factory restored iPad to ios 5 twice, tried every usb port I have, unplugged all other usb components.
    Everytime half way through "Restoring iPad from backup..." The iPad turns off shows a spinning circle then shows the Apple logo and takes me to the brand new iPad setup screen.
    Apple, you have no idea the level of stress you have created today.....

    Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
    ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
    I manually snyc'ed that particular app and then re-ran the restore and am now the proud owner of a working iphone. Not sure it is the same problem or app but looking in the console was the key!

  • When updating to ios 5 an error occurred while backing up ipad (-402653083)

    when updating to ios 5 an error occurred while backing up ipad (-402653083) what shoud i do ?

    I have the same problem I have tried to update twice now it starts to backup slowly! and after a short while I get the same error message 402653083 I have tried cancelling it and tried saying proceed with a view to reinstalling from my back up but both times it failed to do anything

  • HT5568 I cannot update safari to 6.0.2 - I get for months "An error occurred while installing the updates.(103)" every time.  I have Mac osx 10.8.2 Mountain Lion. Is Apple asleep?

    I have Mac osx 10.8.2 Mountain Lion.
    I cannot update safari to 6.0.2. "An error occurred while installing the updates.(103)" every time.  I have Mac osx 10.8.2
    Is Apple asleep?

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select "/var/log/install.log" from the file list. Post the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time.
    Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into a message.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

  • When trying to convert PDF to Word I get message "An Error occurred while trying to access this Service"  Never had problems before   how can it be fixed

    When trying to convert PDF to Word I get message "An Error occurred while trying to access this Service"  Never had problems before   how can it be fixed??

    It appears that you have a subscription to one of Adobe's online subscription sersvices.
    Here, you have a user-2-user forum for users of the free desktop PDF viewer Adobe Reader.
    Some resources for following up with question about Adobe online services.
    To contact support for acrobat.com subscription services: 
    https://www.acrobat.com/misc/en/contact-support.html 
    Other links to support:
    http://helpx.adobe.com/contact.html
    http://helpx.adobe.com/support.html
    contact Adobe Customer Care on Twitter @AdobeCare.
    Phone support (for a fee - have credit card ready)
    800-833-6687, Mon - Fri, 5AM - 7PM PT
    Be well...

  • After i download ios 5.1.1 i cant install it there is msg tell me an error occurred installing ios 5.1.1 what can i do to solve this and install the update ( i have ipad 2 ) ?????

    After i download ios 5.1.1 i cant install it there is msg tell me an error occurred installing ios 5.1.1 what can i do to solve this and install the update ( i have ipad 2 ) ?????

    No codes on the error just msg in the center of the ipad tell me that without any codes :@

  • HT1414 When trying to update my apps I get the message, "unknown error occurred" any ideas?

    When trying to update my apps I get the message, "unknown error occurred", any ideas how to fix this?

    I really thought signing out would do because that works frequently for the unknown error message. Try these two things.
    Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
    Or this ... The old stand by....
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • Please i nedd help my account do not let me put any credit card and said that I have some problem with a past charge bur wonr let me pay any way, so i cant down load anything please what can i do

    Please i nedd help my account do not let me put any credit card and said that I have some problem with a past charge bur wonr let me pay any way, so i cant down load anything please what can i do

    go to this page and cotact iTunes store and they can help you out with this
    https://expresslane.apple.com/Issues.action

  • During iOS 5 update&restore, I got this error message "An error occurred while restoring this iPhone (-50)".

    After backing up, iTune was restoring and it showed the error message "An error occurred while restoring this iPhone (-50)".
    I have two iPhones; iPhone 4 and iPhone 3GS.
    I successfully upgraded my iPhone4 to iOS 5 with iTune on my Window XP. Everything works well.
    So, I tried to upgrade my iPhone 3GS as well (with the same iTune on the same computer). After backing up,
    iTune was restoring and it showed the error message "An error occurred while restoring this iPhone (-50)".
    I tried to unplug and plug the iPhone. but iTune showed the same error when I click "contrinue restore" button.
    I think backup file would still exist on my computer and I want to restore them all.
    Please help me to fix the problem.
    Thanks,

    Hi...
    Click here >  iTunes: Advanced iTunes Store troubleshooting
    Then click: Specific Conditions and Alert Messagers
    Then click: Error 50 ...

  • Hi, my iPod touch has been unable to sync since downloading the new cloud software.  It says: An error occurred while restoring this iPod (-34)  So my music is not on it.  it doesn't have 3G so the cloud is pointless anyway.  Music is all I use on it.

    Hi, my iPod touch has been unable to sync since downloading the new cloud software.  It says: An error occurred while restoring this iPod (-34)  So my music is not on it.  The apps are still on it.  It doesn't have 3G so the cloud is pointless anyway.  It just said it was a software update, I should have avoided it.  Music is all I use on it so help me please!

    Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
    Above from:
    http://support.apple.com/kb/TS3694

  • I keep getting an error message when I try to log into to ExportPDF through my Adobe Reader. "Network error occurred while attempting to sign in". Can anyone help, please?

    I keep getting an error message when I try to log into to ExportPDF through my Adobe Reader. "Network error occurred while attempting to sign in". Can anyone help, please?

    Hi Simon,
    I'm sorry to hear that you're having trouble logging in to ExportPDF via Reader. I've checked your account, and all is well there.
    For starters, please make sure that you have the most current version of Reader installed by choosing Help > Check for Updates.
    If you're still having trouble logging in via Reader, please try logging in to the web interface at https://cloud.acrobat.com.
    Please let us know how it goes.
    Best,
    Sara

  • IOS 5 seems to work, but when I connect the ipad to my macbook, i get the message that itunes was interrupted when restoring. I try to restore again and I get the message "An error occurred while restoring this iPad (-50)." What should I do?

    iOS 5 seems to work on my ipad, but apparently something went wrong when restoring. I lost music and movies, and when I connect the ipad to my macbook, I get the message that itunes was interrupted when restoring. I try to restore again and I get the message "An error occurred while restoring this iPad (-50)." What happened and what should I do?

    I have had the same issue since day 1 of the ios5 installation.  I always hit "Cancel" and then the iPad eventually shows up again in iTunes.  Then a few hours later, I get the same message again.  Annoying, but I've not found a way around it.

  • After I downloaded the update of iOS 8.1.3,I was unable to install it and I see "an error occurred installing iOS 8.1.3"what can I do?

    After I downloaded the update of iOS 8.1.3,I was unable to install it and I see "an error occurred installing iOS 8.1.3"what can I do?

    Hi Josephineapo,
    If you are trying to update your iPhone over-the-air rather than through iTunes, and you are having issues with installing it, then I'd like you to please follow the steps outlined below.
    If you get a message that "an error occurred downloading iOS," try again later. If the issue persists, try updating your device in another network or use iTunes to update your device. Learn more about iOS updates.
    Update does not complete
    If you're installing the update and the progress bar appears to move slowly, be patient. The time an update takes depends on the size of the update and the number of files on the device.
    When you're updating over the air, keep your device connected to a power source so that it doesn't run out of power. If your device does run out of power, connect it to a power source and turn on the device to let the update or restore complete.
    If the update never completes and the progress bar hasn't moved for an extended time, try restarting your device. If you still see the issue after you restart, see what to do if your device appears frozen or won't start.
    Resolve issues with an over-the-air iOS update - Apple Support
    Thanks for using the Apple Support Communities!
    Cheers,
    Alex H.

  • When sending email via hotmail on both iPhone and iPad, I receive message an error occurred while delivering this message

    WHy all of a sudden, today, I can no longer send emails (via hotmail) from both iPhone 5s and ipad 2? I receive message that says "an error occurred while delivering this message".  I have no problem sending emails from PC.

    *** solved ***
    You have to add another SMTP server as following steps:
    Just go to hotmail acount setting
    Then click on SMTP in outgoing mail server
    Then click add server
    Host name: smtp-mail.outlook.com
    User name: your email
    Password: your password
    So now you can send mail
    Thanks

Maybe you are looking for