I have a problem with my mac, lit with blank screen loading bar and then goes out, I need assistencia on line or contact the Technical Support Service in Argentina
I have a problem with my mac, lit with blank screen loading bar and then goes out, I need assistencia on line or contact the Technical Support Service in Argentina
Priscilla,
if your Mac is still in warranty, then you should contact the Argentinian technical support service. If it is out of warranty, then we can try to lend a hand. (We’re just fellow Apple product users here.)
Similar Messages
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I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from web sites, which did not work and now I can not get the computer to reboot the gray screen comes on with the apple and if a shift+c, I get a load bar and it goes half way and stops, I can get into the black screen area with the hard drive info
I did the following: mount -uw / rm/var/db/.AppleSetupDone shutdown/uses/us reboot Ok I know I should not have, but now I need help to reboot and hopefully not lose everything on the desk top, Linda MarkleYou did the wrong things. In the future it's a good idea to remember not to do something when you don't know what you are doing and what happens when you do it.
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see:
Reset a Mac OS X 10.7 Lion Password
OS X Mountain Lion- Reset a login password,
OS X Mavericks- Solve password problems,
OS X Lion- Apple ID can be used to reset your user account password. -
When I try to access itunes store on my computer, the screen pops up and then goes blank. I don't have any pop up blockers on. Anyone?
thanksHi Jennifer, I'm having the exact same problem. I have tried uninstall. reinstall. Change accounts. Nothing works. My songs are still there but when I click on itunes store the screen is blank. ??? Come on windows people how do we fix?
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When I close my lid to make the computer sleep and I open it back up again when I am ready to use it the screen turns on and then turns black. I have to press random keys to make the screen show again. Any help is greatly appreciated!
First, before you sleep your MBP, make sure you either scroll down the Apple menu to sleep your machine, or do it even more easily by pressing CMD-OPTION - DiskDrive (upper right hand corner of your keyboard). I wouldn't just close your machine to let it sleep.
It's hard to know exactly what's happening, but here are a few pointers.
1. Go to System Preferences/Energy Saver and make sure you've set a sleep time of more than two or three minutes. Your machine may be trying to sleep too early. In the same preferences, set Computer Sleep to more than ten minutes, to make sure you don't get an unintentional sleep.
2. Take a look for third-party applications you might have installed.
Post here with your results! -
Why does my macbook pro 2012 try to start up with an apple logo and loading bar and then turn off?
I have tried to turn my macbook on and all i am getting when i push the power button is an apple logo and a loading bar which when it loads macbook turns off. I need this to do ubiversity work. Helplo!! It wont even let me atart it in safe mode.
Try resetting the SMC and PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
About NVRAM and PRAM
Boot to Recovery and try repairing the startup disk
OS X: About OS X Recovery - Apple Support
Reinstall OS
OS X Yosemite: Reinstall OS X -
i want to update my iphone ios version from 4.1 to the the latest version but i amafraid it may get blocked because tis a free version, i have contacted apple support center but i still be glad to get any advise here
Only the carrier it was originally locked to can officially unlock it. Unfortunately, it the only way to determine the original carrier is to update the phone, re-locking it, then trial and error with SIM cards. Even if you find that carrier (may not necessarily be in your country), not all carrier offer unlocking. May be best to sell it an buy a factory unlocked phone if available where you are.
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My ipod has over 7,000 pictures and there are 5,00 i could easily delete but it wont let me do anything! it just has a loading symbol that converts into an apple logo and then back again. Ive tried pressing down the home and sleep/wake button down at the same time for 10 seconds. The apple logo does appear, but it goes back to the loading symbol or a white screen. Its been like this for 24 hours and is unresponsive. Please help.
- Connect the iPod to the computer and see if iTunes sees it. If it sees it try to get the photos off the iPod.
- Next let the battery fully drain. It will likely take days. After charging for at least an hour try again
- Last, make an appointment at the Genius Bar of an Apple store. -
when i open up computer the login screen comes up and then goes dark right away. can't do anything with it. close lid and open up and it comes up again and then goes dark. i have to shut off and restart to get through the login page. then seems to work untill i close lid again. just started this today. software is up to date. using a month old mbp 15. any suggestions? thanks.
You could try wiping the hard drive and reinstalling the OS and all your programs.
Did you install any programs yesterday?
If not it may be best to take it to an Apple care center and have it checked out. Take it in while it is asleep so you ccan show then what is happening. -
I continue to have a problem attempting to create Panorama with PE 7
Has anyone ever received and answer from Adobe for this problem that actually worked?
Updated
Sunday, November 1, 2009 12:39:26 PM PST
Opened
Wednesday, October 21, 2009 2:47:58 PM PDT
Status
Open - Pending Adobe Response
Product
Photoshop Elements 7.0
Support contract
Adobe Support Program
Subject
Panorama function does not work
Notes & responses
Notes from Customer
Sunday, November 1, 2009 12:39:26 PM PST
I followed your directions and closed all open files including "spySweeper" and "Norton". I went to "run" and entered %appdata% and
deleted "Adobe" NOTE: there was another file titled AdobeUM which I did not delete. I opened Adobe Elements and went to File->New
->Photomerge Panorama and immediately
got
Error 1: Unable to create Window
-Internal error.
Line: 364
-> var w = new Window(res);
I tried this several times from both the edit screen and the screen that shows the individual images and always got the same results
Notes from Customer
Friday, October 30, 2009 9:41:22 AM PDT
I have tried your suggested solution several times and it does not work......fortunately I have found another product that does work
and have moved on to it. I would like to know what is causing the problem particularly since a "lot" of other users are reporting
the same problem on the Internet.
Notes to Customer
Thursday, October 29, 2009 1:10:51 PM PDT
Hello John,
Thank you for contacting Adobe® Web Support for assistance with Adobe
Photoshop® Elements 7.0.
Our engineers hopefully will find the issue and post a document about it
in the Adobe Knowledge Base and/or release a fix.
Kind regards,
Nathan F.
Adobe Web Support
Notes from Customer
Wednesday, October 28, 2009 5:10:30 PM PDT
I followed your instructions and still have exactly the same problem, but thanks for the attempt. I hope your engineers can find th
e problem as if you look on the internet a lot of other people are having exactly the same difficulty.
Notes to Customer
Wednesday, October 28, 2009 10:03:39 AM PDT
Hello John,
Thank you for contacting Adobe® Web Support for assistance with Adobe
Photoshop® Elements 7.0.
I received your images and was able to reproduce your problem on my
machine several times and also triggered the same error even after
resaving the images using the "Save for Web" function.
Interestingly, after deleting the program's preferences, I was able to
use Photomerge successfully on your images and could not reproduce the
error.
Try the following and see if these steps fix the issue for you as well:
1. Close all open programs.
2. Click on Start > Run.
3. In the run dialog field, type: "%appdata%" [without the quotes].
4. Delete the Adobe folder shown there (this will delete all Adobe
software preferences and settings).
5. Close the window.
6. Launch Photoshop Elements Editor and try using the Photomerge command
on your images again.
The files are being forwarded to our engineers to see if they can
isolate why these images may corrupt or damage Photoshop Elements'
preferences and settings.
I hope this information helps to resolve your issue. If you require
further assistance with this issue, please update your web case with
complete details, including what steps you have applied and any error
messages you are receiving.
You may also call Technical Support at (800) 642-3623. We are available
from 6:00 A.M. to 5:00 P.M. Monday - Friday, Pacific Time.
Kind regards,
Nathan F.
Adobe Web Support
Notes from Customer
Tuesday, October 27, 2009 1:29:17 PM PDT
Second file
Notes to Customer
Tuesday, October 27, 2009 11:32:49 AM PDT
Hello John,
Thank you for contacting Adobe® Web Support for assistance with Adobe
Photoshop® Elements 7.0.
We show only one image uploaded to our Support Portal. Its file name is
Slide-2.jpg. We will need all the images that you are attempting to
merge uploaded to the Web Portal in order to test and to properly
investigate your issue.
Kind regards,
Nathan F.
Adobe Web Support
Notes from Customer
Monday, October 26, 2009 5:40:57 PM PDT
Files used to attempt to create panorama are attached
Notes to Customer
Monday, October 26, 2009 4:05:05 PM PDT
Hello John,
Thank you for contacting Adobe® Web Support for assistance with Adobe
Photoshop® Elements 7.0.
I understand that even after using “Save For Web” that you got the same
error message when you attempted to use Photomerge.
I checked the attachments on the case and did not see the files that I
suggested you upload for our engineers to examine.
Could you please attach the files and we will then see if we can solve
your problem.
You may also call Technical Support at (800) 642-3623. We are available
from 6:00 A.M. to 5:00 P.M. Monday - Friday, Pacific Time.
Kind regards,
Nathan F.
Adobe Web Support
Notes from Customer
Monday, October 26, 2009 3:14:06 PM PDT
Will this help?
Notes from Customer
Monday, October 26, 2009 11:03:21 AM PDT
I tried the work around with the "save for web" and got the same message:
Error 1: Unable to create Window
-Internal error.
Line: 364
-> var w = new Window(res);
I can't believe with as many people as are having this problem that Adobe had not developed a solution and released it as a "bug" fi
x. I see that it is also a problem for people using Elements 8 and I can not imagine that is a very good endorsement for your new p
roduct.
Notes to Customer
Monday, October 26, 2009 10:28:41 AM PDT
Hello John,
Thank you for contacting Adobe® Web Support for assistance with Adobe
Photoshop® Elements 7.0.
I understand that when you attempt to use the Photomerge feature in
Photoshop Elements that you immediately get the errors:
Error 1: Unable to create Window
- OS error:[1400]
Line: 364
-> var w = new Window(res);
We have seen customer reports of this error and have the matter under
investigation.
Currently, it has been determined to be image specific and isolated to
problems processing the metadata in some images.
Our software engineers have been unable to isolate the exact issue with
these problematic images' metadata and have requested that people who
have images exhibiting this behavior be asked to upload them via the
Adobe Support Portal so that they can be examined.
Fortunately, we also do have a potential workaround that may allow you
to merge your images.
Try the following:
1. Open your images in Photoshop Elements Editor.
2. Save each one using the "Save for Web" command available in the File
menu in JPG format with the quality set to "High".
[This will remove all metadata from the images]
3. Close Photoshop Elements Editor and all open images.
4. Open the images that you just removed the metadata from using "Save
for Web" and use Photomerge on them.
I hope this information helps to resolve your issue. If you require
further assistance with this issue, please update your web case with
complete details, including what steps you have applied and any error
messages you are receiving.
You may also call Technical Support at (800) 642-3623. We are available
from 6:00 A.M. to 5:00 P.M. Monday - Friday, Pacific Time.
Kind regards,
Nathan F.
Adobe Web Support
Notes from Customer
Sunday, October 25, 2009 9:03:21 AM PDT
PLEASE!!!!!!!!!!!!!
Look here
http://forums.adobe.com/message/2275858#2275 858
Notes from Customer
Friday, October 23, 2009 2:42:48 PM PDT
When I go into Elements 7 and select File->New->Photomerge Panorama I get the message
Error 1: Unable to create Window
-Internal error.
Line: 364
-> var w = new Window(res);
and can not go any further. If you look at this on your Forum Site
http://forums.adobe.com/thread/362825 you will note that a lot of other users are having the same problem
or look here
http://www.elementsvillage.com/forums/showth read.php?t=44409
Same thing.
I even notice that people usiong Elements 8 are now having the problem.
Notes to Customer
Thursday, October 22, 2009 11:52:08 AM PDT
Hello John,
Thank you for contacting Adobe® Web Support for assistance with Adobe
Photoshop® Elements 7.0.
I understand that when you try to use the Panorama function in Elements,
you receive a message “unable to create window.”
Does this problem happen when you are trying to merge specific images or
does it happen with all images?
What size are the images you are trying to merge? What dimensions, dots
per inch, and file type are the images?
How many images are you trying to merge? Do you have the same problem
if you try merging just two images?
Make sure when you are going to do the photomerge that any extra
programs are closed. The merging process is rather memory intensive so
the less programs running at once, the better.
Try to resize each of the photos to a smaller size, and then retry the
command.
If you receive the error when saving a panorama, try flattening the file
(use the Layer>Flatten Image command), or save the panorama in the
smaller, JPEG format.
I hope this information helps to resolve your issue. If you require
further assistance with this issue, please update your web case with
complete details, including what steps you have applied and any error
messages you are receiving.
You may also call Technical Support at (800) 642-3623. We are available
from 6:00 A.M. to 5:00 P.M. Monday - Friday, Pacific Time.
Kind regards,
Scott K.
Adobe Web Support
Notes from Customer
Wednesday, October 21, 2009 2:47:58 PM PDT
When I try to use the panaroama function I get this message
Error 1; unable to create window
-Internal error
Line; 364
-> var w = new Window(res);
I have tried all the solutions from the forum and they do not work. I even bought a new copy of the program, but no luck.
The function worked before and then stoped working (I had a downloaded version of release 7) That prompted me to buy the new copy A
LL COPIES WERE PURCHASED BY ME
Operating System: Windows XP Home
Has it ever worked? If so, what's changed? (provide comments in description field): Yes
Same results with different file?: Yes
Same results with different computer?: Not Applicable
Recent System Hardware or Software change?: NoI have recently started having this problem in PSE8. The Adobe workaround
did work, but I don't fancy having to re register each time I use it.
What I have discovered is that it's nothing to do with the image metadata as it occurs before any image is opened.
It SEEMS to only occur if you use file/open with to open an image in the editor - IE start PSE with that command.
If you close elements down, and start it using programs/PSE/Elements (or your desktop shortcut) - the panorama feature magically works.
Each time I've opened the editor 'automatically' using image/open with, it seems to create the problem.
Hope this helps -
I have a problem in my iphone 4 with wi-fi after update to IOS6 please can help my how can solve this problem?
Nope
One needs to press the home and sleep / wake keys together for the phone to reset
The other thing I could recommend
Let the battery run out and the phone completely "die"
It may take a day or two with it not being used
Then plug it in to charge and see if there is any change in behavior
If you cannot get this to work - you may need to bring it to an Apple store -
I have a 5 year old Mac Book with OS 10.6.8 and it can not be upgraded to Mountain Lion. I just got an iPad with retina. How do I get an iMovie project onto my iPad?
I have a 5 year old Mac Book with OS 10.6.8 and it can not be upgraded to Mountain Lion. I just got an iPad with retina. How do I get an iMovie project onto my iPad?
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Hi Guys! I have an Imac with Mac OS X version 10.5.8 and bought a wireless keyboard. Unfortunately I can´t use the volume buttons on the keyboard. I have checked almost everything, does anyone have any good idea?
Hello, try kguy's solution here...
https://discussions.apple.com/thread/2332457?start=0&tstart=0
First, Go to System Preferences, keyboard, and click on the Keyboard tab
Make sure that the checkbox by "Use all F1, F2, etc, keys as standard function keys" is NOT checked.
Next, click on the Show All button, and select Bluetooth. You should see your Apple Wireless Keyboard listed on the left side of the screen.
Click once to select it, and then click the gear icon at the bottom of the box, and choose Disconnect.
Power off the keyboard by holding down the power button on the keyboard for a few seconds until it show "keyboard Off on your imac screen, then turn it back on again.
The device should appear once again in your bluetooth list.
Try out the volume control buttons now, and see if that cleared things up -
I have a problem, i can't generate with DPS App Builder "App distribuzione.zip" to be sent to Apple to publish APP, this is the error message: is not a valid distribution certificate Apple. What do I do?
As Bern510 says, you'll need to recreate certificates that are valid. I suggest following our step-by-step publishing guide, which walks through how to obtain certificates correctly.
http://help.adobe.com/en_US/ppcompdoc/Step_by_step_guide_to_dps_se.pdf
Neil -
I'm trying Facetime with my Mac Mini with OS 10.7.5 and an Acer H243HX monitor (w/ HDMI, USB). I can get the webcam-in , but even with settings in Sounds set to have the input come through the Acer monitor, I still cannot get any sound input into the Mac. Any suggestions or ideas? Thanks!
I'm trying Facetime with my Mac Mini with OS 10.7.5 and an Acer H243HX monitor (w/ HDMI, USB). I can get the webcam-in , but even with settings in Sounds set to have the input come through the Acer monitor, I still cannot get any sound input into the Mac. Any suggestions or ideas? Thanks!
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I have a problem. I take photos with camera of my iPod touch 5 with the effects that comes in the iPod and now when I look to my photos I see that the effects go out and the photos looks like I didn´t put the effects. What is that? How can I solve it?
Try:
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iOS: How to back up
- Restore to factory settings/new iOS device.
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