I have a serious (and bizarre!) issue with my novation impulse (Although i've tried it with two other keyboards and i still have the same problem) and its compatibility with mainstage 3

i have a serious (and bizarre!) issue with my novation impulse (Although i've tried it with two other keyboards and i still have the same problem) and its compatibility with mainstage 3.
the problem is best explained on the following one - page thread:
https://discussions.apple.com/thread/3951518?start=0&tstart=0
(Clearly i'm not alone in this problem, although i think i figured out what's going wrong a little more than he did...read on!)
his solution, to put mainstage in jump mode, is very unsatisfactory to me, as it bounces all of a sudden to drastically different settings.
basically, my analysis is that my controller is NOT receiving MIDI date from mainstage. in other words, mainstage knows what my controller is doing, but my controller doens't know what mainstage is doing.
let's say i turn the knob all the way to the right ... 127...and the virtual fader goes to the right like it's supposed to.
now...next...let's say i change to a different patch, where that same VIRTUAL fader is not at the max clockwise position..maybe it's only at 1pm. now when i turn the physical knob to the RIGHT, the midi data is still at 127 on the controller! it didn't "reset" to sync up with the new level (say 80 or so) setting on the new patch. so i can't increase that new setting of 80 by continuing to turn the knob to the right. i have to turn it all the way to zero,...and then continue PAST zero until the controller thinks that IT is at 0...at that point the controller and mainstage are in agreement, and things work fine....so bascially, the keyboard thinks the level is at max...but mainstage thinks the level is at 1pm.
i am using Logic 9, and i have a macbook pro 2.9 Ghz I7 with 8 gigs of memory and OS X 10.8.4

Hi Josh,
Thanks for taking the time to contact us here a Novation for technical support. Lets continue to correspond via email so we can get your issue resolved.
Thanks.
Mike Towns

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