I have a Toshiba external hard drive that i used to back up my Windows 7 HP -- I want to transfer files to my new Mac and it won't accept. Help?

I have a Toshiba external hard drive that I used to back up my Windows 7 HP -- I am not able to get the files off of it (pictures) onto the Mac. I am NOT a very technical person. IS there a simple easy way to explain and do this -- OR a simple way to just say it is not possible?

If you connect the external hard drive to your Mac does it show up in the Finder? If so, do the files you are trying to transfer show up? What happens when you try to move them over?
What kind of Mac are you using and what operating system does it have running on it?
Let us know, we'll keep helping you.
Best of luck.

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    Message was edited by: Studio K

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    MelK1983 wrote:
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    Maximum volume size: 2TB
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    Maximum volume size: 8EiB
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    Ciao.

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