I have a Virus! Help!

Hey Guys, recently my Mac has gotten a virus. I think. About every 10 minutes or so, (sometimes its just random) Safari opens up to a random gay po*n site. Its disgusting and gross. Any help?
Thanks!

I'm glad it has worked for you. This thing has caused a lot of people a lot of grief. I have Thomas Reed's directions bookmarked so that if this happens to me I can go right to it. I tend to panic when things get werid on my mac, since it happens so rarely. And you are right that people are very helpful on this forum. I have always gotten the help I needed here.
Laverne's Mom

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I can't open or receive hotmail emails on my macbrook pro, but it works on other devices. i changed my password, emptied the cache, tried using a different browser, etc. i think i have a virus. help!

I can't open or receive hotmail emails on my macbrook pro, but i can on other devices. i changed my password, emptied the cache, tried using a different browser, etc. i think i have a virus. help!

Thanks for your help. that's not working either! ugh!!
I can open hotmail, but it's not formatting right, i can't open emails, nor send them.
Thank you so much for trying to help. I really appreciate it.
I understand that you can't get a virus by opening an email, but it seems way too circumstancial! This is my third mac -- because unlike PC -- I never had a problem. I understand this problem is not with my macbook, because every other website works fine -- it's hotmail!

I can't update my flash player and i might have a virus help me out with any advice on getting my mac on track ?

i can't update my flash player and i might have a virus help me out with any advice on getting my mac on track ?

You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

Might have a virus help me!!!

My iPod has an app that I can not delete no matter what I do and it isn't downloaded all the way so its weird. Ever science I downloaded it my iPod has been acting really glitchy and weird. I synced it with my computer and now my computer is acting weird. I don't know what to do and any advice would be helpful. Thank you for any information.

Unless you jailbroke your iPod you do not have a virus
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT1414 My search states that I have a virus, help

My I -pad states that I have a virus in safari ,I cannot use search,, help

Your search is wrong, unless you have jailbroken your iPad - I'm not aware of any viruses for iOS devices.
Clear Safari's cache : Settings > Safari > Clear Cookies And Data and also Clear History
If that doesn't clear the message then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I Think i Have A Virus Help Me!

Hey im using a 2011 model imac and when i go onto sites they load very slowly and sometimes only load half the page, on youtube the thumbnails of a few videos look like they have different coloured squares and when i click one it might play for a few second make a wierd noise then stop. im using firefox
and when i search in the google sidebar up top it says the server could not be found and if i look at the adress barit says google.BOM.au/aerifgubq3f793ube9VR*codes and stuff*
when when i tyupe google.com in the adress bar it takes me to goofle.com and i have checked to see if im typing it right and yes i am....
i have problems with anxiety and paranoia and im freking out please i would highly appreciate your help!
EDIT: and sometimes when loading a page it says content coding error and somethimes webpages look out of order

Barry Hemphill wrote:
There are NO, repeat NO viruses that affect a Mac running OS X...NONE.
I have no clue what you are doing (or what things you have added to Firefox).
Barry
This knee-jerk response to the OP is entirely misleading. 99% of people use the term "virus" as a catch-all for any kind of malware. It is true there are presently no OS X viruses, however, this point is lost on the vast majority of users, who could care less whether there are viruses -- using the technical definition of virus -- for Macs. There is Mac malware.
Jaiden1998: It's always possible, but I think it is unlikely your problems are attributable to some kind of malware. For starters, start using these servers from openDNS, which are patched against these kinds of redirects, and see if the misdirections stop.
Simply open Network>Advanced>DNS in Sys Prefs and enter the following numbers for the interface you use, e.g. Airport or Ethernet,
208.67.222.222
208.67.220.220
Hit OK and then Apply. Make sure those numbers are entered above any others you may have there.
To check to see if it's working
http://www.opendns.com/welcome/

I have a virus that has taken over Safari and will not allow me to use Safari or even shut down my computer. It claims I need to send $1000 to a "green dot account to get my on line capability.Help

I have a virus that has taken over Safari and will not allow me to browse of even shut down the computer. The request is to send $1,000 to a "green dot" address to get the virus removed.
Help!
lawrencefromchatham

Command, option and escape keys held down together will open the "Force Quit" dialog window.
Quit Safari and then relaunch it while holding down the shift key.

Do I have a virus?... please help

At the beginnig when I switch on the mac, on my display appears an image of a world which flickers and then disappears in about five seconds, running the OS normally. What does it mean?. Do I have a virus?... please help!
Thanks.
-HREsquivelO

You don't have a virus since there are no viruses that currently affect or infect OS X which just had its 6th birthday.
Try reselecting your startup volume (or system) at System Preferences > Startup Disk and then perform a restart.

Do I have a virus/malware problem? Idiot needs help

Hello, Received an email from 'Royal Mail Global' saying that they had failed in delivering a package and to open the attached '.zip' file. Without thinking, I opened the file- it didn't launch anything. I realise this is incredibly stupid and I am mortified. However, I am now concerned that I have a virus, malware, etc. As I am a computer idiot: how do I check if a virus is on the system or a malware programme is stealing all my details? People say "you'll be ok, Mac's don't get virsus" but how do you know? I have encountered no issues, as yet.... I run OS X and have a mac mini. Please help- will be eternally grateful. Thank you in advance

MacHagan wrote:
Hello, Received an email from 'Royal Mail Global' saying that they had failed in delivering a package and to open the attached '.zip' file. Without thinking, I opened the file- it didn't launch anything.
First of all, your Lion OS would have notified you if that was anything currently known to be dangerous. If it was malware it was almost certainly designed for Windows and of no consequence to OS X. If you are certain that the email is spam/junk/hoax then use the delete button in your e-mail client to get rid of it. Check the trash folder and delete it from there, if necessary. If this is a Gmail account, let me know as there may be one more step.
When you say you opended the file, I assume you used an open button or double-clicked the attachment symbol? And then it didn't launch anything, but it should have launch the Archive Utility to unzip the attachment. Did that not happen? Did you see anything after you "opened it"?
Even if it was unzipped, sitting in an attachment folder somewhere and is malware, it won't do anything at all until you attempt to open it. And as I said previously, it's almost certainly for Windows users, anyway.
If you followed the suggestion to use ClamXav (or any other A-V software), there are some special considerations regarding e-mail. Here are my standard cautions:
Never use ClamXav (or any other A-V software) to move (quarantine) or delete e-mail. It will corrupt the mailbox index which could cause loss of other e-mail and other issues with functions such as searching. It may also leave the original e-mail on your ISP's e-mail server and will be re-downloaded to your hard drive the next time you check for new mail.
So, if you choose to "Scan e-mail content for malware and phishing" in the General Preferences, make sure you do not elect to either Quarantine or Delete infected files.
When possibly infected e-mail files are found:
Right-click/Control-click on either the infection or file name in the ClamXav window.
Select "Reveal In Finder" from the pop-up menu.
When the window opens, double-click on the file to open the message in your e-mail client application.
Read the message and if you agree that it is junk/spam/phishing then use the e-mail client's delete button to delete it (this is especially important when the word "Heuristics" appears in the infection name).
If you disagree and choose to retain the message, return to ClamXav and choose "Exclude From Future Scans" from the pop-up menu.
If this is a g-mail account and those messages continue to show up after you have deleted them in the above manner, you may need to log in to webmail using your browser, go to the "All Mail" folder, find the message(s) and use the delete button there to permanently delete them from the server.
For instructions on how to handle any infections that do not involved e-mail, use the Help menu or go directly to this link Dealing with Infected Files.

HT5228 What if I already have the virus? this patch may work?? I'm not a computer savy :( I NEED HELP!!!!!!

I would like to know if this patch work if I have the virus in my computer? I'm not a computer savy and I just discover that I have shared my computer with who knows who is so sad.. but I need to fix this ASAP!!! Please somebody who can help me!
Magdalena

I'm not sure what "virus" you're referring to. Your tags indicate DNSChanger, but that did not involve Java and has been dead since November of last year. Further, the malicious servers used by DNSChanger were shut down in July, so you would have had serious internet problems starting at that time if you were infected with DNSChanger.
If you are referring to Flashback, that particular update does not remove the malware, but if you simply run Software Update and let it install whatever is available, you will be fine and the malware will be removed, if present. See About the Flashback malware.

Pls help my time capsule (4th gen) lost it files..I think it have a virus pls help me to fix it tnx..

Pls help my time capsule (4th gen) lost it files..I think it have a virus pls help me to fix it tnx..

1. Ethernet .. are you using ethernet?
2. Change the name of the TC to short, no spaces and pure alphanumeric.
3. In the file sharing page change the workgroup to WORKGROUP.
4. In the same area, change the guest access to on read and write.
5. If you setup homegroup on the PC get rid of it.. TC is not compatible with homegroup.
6. Turn off ipv6 in the network settings for ethernet. (since you are going to be using ethernet).
From Mac version utility it looks like this.
Go to the admin tools and ensure that bonjour for windows is on.
Manually type the IP directly into windows explorer.. do not open via MyComputer.
\\10.0.1.1
Because the error message is important.

I have some virus in my iphone please any body help mi how remove this

I have some virus in my iphone4s.any body help mi how remove this. Thx

Reset and restore, will fix it.
No it won't as there are no known viruses for non-jailbroken iPhones. Plus, you don't even know what problem the OP is having so how can your advice "fix it"?
We're glad you want to help but you realy need to learn more about the iPhone before you post anymore answers. You're consistently giving people bad advice.

I think I may have a virus on my MacBook laptop, ran disk utility, "filesystem verify failed." Help!

I'm running a MacBook laptop and thought I might have a virus b/c i was browsing online a couple of days ago when i clicked on a link that appeared to automatically start downloading a file. I tried to stop it from downloading by clicking "cancel" in the downloads box that came up, but it compleatly downloaded before i could hit cancel. No programs automatically opened and started runnning (that i could see), but I've noticed slow browsing since then.
I ran the disk utility, "verify disk," to see if there were any problems. It came back with this error message: "First aid failed: Disk Utility stopped verifying "Macintosh HD" because the following error was encountered:
Filesystem verify or repair failed"
The text is black inside the verifying history box until the last three lines, which say in red:
"Invalid node structure
Volume check failed
Error: Filesystem verify or repair failed."
Does this mean I have a virus? Are there other things I can do to confirm that I do or do not have a virus? How do I fix this problem?
I'm running Mac OS X 10.5.8.
Many thanks for your advice/comments in advance.

Probably because the directory on the disk is corrupt.
The error "invalid node structure" is one that will take either DiskWarrior or a reformat to fix.
It has not to with any malware.
Allan

Help, Firefox won't let me surf the net on my Windows program. Says I have viruses - Help!!!

Help me. Right now I'm on my "Ubuntu" program on this computer. IT also has Windows. A few minutes ago, on the Windows program, which I also use Firefox on, I got boxes popping up saying I am infected with viruses - dangerous- blah blah blah. I tried to go to www.avast.com to download their free anti virus protection. Firefox won't even let me search the web to get to avast. It keeps saying I'm in danger and is trying to get me to order a $79.95 version of Win anti virus. help me. Suzanne

Running a malware program/application may not fix the problem '''''if your infection is the malware listed in the following article'''''. You may need to download and run some other items before the malware program(s) to reverse some of the changes made to your system. Review the following article carefully, and if the screenshots near the top of the article look familiar, follow the instructions given in the order given to rid your system of this pest.
*http://www.bleepingcomputer.com/virus-removal/remove-win-7-antispyware-2012

Do i have a virus, or is it just Mountain Lion teething problems?

Ever since i upgraded to Mountain Lion, it has impressed me, but also shocked me. It has some really useful features, and looks beautiful, but i cant help wondering if Apple is loosing it's touch, when it behaves like Windows Vista. The first problem was that it randomly kept restarting whilst in sleep, whick causes lots of problems. That has stopped now, but the are even worse problems. Web based application ofthen crash and are unresponsive, and it denies the existance of my Air port, which it is connected to, which keeps all the backups. Also, I recently noticed a Java DMG in Disk utility, but it wasn't in finder, when i looked, so i ejected it using disk utility. These are all tell tale signs of a virus, however, it also claims that the bootcamp partition doesn't exist, (yet i can still boot from it, and use windows), and also it told me that it couldn't eject Macintosh HD, because itunes was using it. Why would I ask my best computer to commit suicide? Also, when i connect my portable hard drive to it, it doesnt show up, but if i connect it in Windows or on another Mac, it works fine. So, it's either a virus, a reliability issue in Mountain Lion, Please help.

You don't have a "virus." That's the Windows way of thinking. You have a misconfigured system. What exactly happens when web-based applications crash?

I think I might have a virus or malware

I know that the likelihood is very slim that I have a virus but I have been having some problems lately. Earlier I had my laptop on and then I closed it and when I opened it back up and typed my password in it kept saying it was wrong. I even checked to see if caps lock was on and it was not. I had to restart my laptop for it to work. I also opened firefox today and it said that it was the first time I used it when it was not. The "you have never used this application before." message popped up. My Internet has also been slow. Graphics/images have not been loading on the Internet or they're pixilated and take a long time to become the resolution the image is at. I also have been having trouble with charging. I will leave it unplugged and then I'll charge it but it will say "battery not charging" but it is plugged in and it shows that it is plugged in it is just not charging but it is still not decreasing in battery power. If it is not a virus what is it and how could I stop these glitches from happening? Thank you.

Hi...
Doubtfull it's a virus or malware.
"battery not charging" but it is plugged in and it shows that it is plugged in it is just not charging but it is still not decreasing in battery power
Try troubleshooting the MagSafe adapter
If that didn't help, try Resetting the System Management Controller (SMC)
And since there are numerous issues, the startup disk may need repairing.
If you have Lion v10.7 insatlled, use Lion Recovery to repair the startup disk or reinstall the Mac OS X.
If you have a prior Mac OS X installed, help here > Using Disk Utility to verify or repair disks
And make sure there's enough free space on the startup disk. Right or control click the MacintoshHD icon on your Desktop.
Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space.

I have a Virus! Help!

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