I have a virus -- **** sites keep popping up in the middle of what I'm doing. How do I get rid of this virus?
This morning my MacPro had a **** site on it. aghh. And now, in the middle of doing anything on my Mac, **** pops up.
How do I get rid of it....specifically....step by step?
Probably this, reported on ZDnet today:
New MAC OS X scareware delivered through blackhat SEO
The Mac Security Blog » MAC Defender Rogue Anti-Malware Program Attacks Macs via SEO Poisoning
Thomas' Corner » MacDefender in action
Similar Messages
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When opening the Calendar app, I am greeted with a box that says "This calendar can not be refreshed," and after clicking ok there is another box saying "The server responded with an error." How do I get rid of this. The calendar functions all right, but just have to close both of those boxes after doing any action in the calendar app.
Please take each of the following steps that you haven't already tried, until the problem is resolved. Back up all databefore making any changes.
Step 1
From the Calendar menu bar, select
Calendar ▹ Preferences ▹ Accounts
Choose the affected account from the list on the left and uncheck the box marked
Enable this account
Then check the box again. Test.
Step 2
Make a note of the account settings, then delete the account and add it back with the same settings.
Step 3
If you can't add the account, the settings may be invalid. Verify them. How you do that depends on what kind of account it is. If it's a Google calendar and you've activated 2-step verification, you need to generate an application-specific password in your Google account and enter it in place of your old password.
Step 4
Quit Calendar. Triple-click the line below on this page to select it:
~/Library/Calendars/Calendar Cache
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a file named "Calendar Cache" selected.
Move the selected file to the Trash. There may be one or two other files in the same folder with names that begin in "Calendar Cache". If so, delete those files too.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return. -
In Mail on iMac, successfully running OS X Lion, one mailbox on My Mac for "Recovered Messages (from AOL)" keeps showing 1 very large message (more than 20 Mb) that I just cannot seem to delete. Each time I go into my In Box, the "loading" symbol spins and the message appears in the "Recovered Messages" mailbox. How can I get rid of this recurrent file, please?
At the same time, I'm not receviving any new mails in my In Box, although, if I look at the same account on my MacBook Pro, I can indeed see the incoming mails (but on that machine I do not have the "recovery" problem).
The help of a clear-thinking Apple fan would be greatly appreciated.
Many thanks.
From Ian in Paris, FranceIan
I worked it out.
Unhide your hidden files ( I used a widget from http://www.apple.com/downloads/dashboard/developer/hiddenfiles.html)
Go to your HD.
Go to Users.
Go to your House (home)
there should be a hidden Library folder there (it will be transparent)
Go to Mail in this folder
The next folder ( for me ) is V2
Click on that and the next one will be a whole list of your mail servers, and one folder called Mailboxes
Click on that and there should be a folder called recovered messages (server) . mbox
Click on that there a random numbered/lettered folder -> data
In that data folder is a list of random numbered folders (i.e a folder called 2, one called 9 etc) and in EACH of these, another numbered folder, and then a folder called messages.
In the messages folder delete all of the ebmx (I think that's what they were from memory, sorry I forgot as I already deleted my trash after my golden moment).
This was GOLDEN for me. Reason being, when I went to delete my "recovered file" in mail, it would give me an error message " cannot delete 2500 files". I knew it was only 1 file so this was weird. Why 2500 files? Because if you click on the ebmx files like I did, hey presto, it turned out that they were ALL THE SAME MESSAGE = 2500 times. In each of those folders in the random numbers, in their related message folder.
Now remember - DONT delete the folder, make sure you have gone to the message folder, found all those pesky ebmx files and deleted THOSE, not the folder.
It worked for me. No restarting or anything. And recovered file. GONE.
Started receiving and syncing mail again. Woohoo.
Best wishes. -
''dupe of https://support.mozilla.org/en-US/questions/934187''
Since using sync I now have duplicate bookmarks, but if I delete one od the duplicate bookmarks it also deletes the original, how do I get rid of this second set of bookmarks?The places.sqlite database may still be corrupted if the same bookmarks show in different locations.
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I have an Iphone 4GS. In the upper right hand corner next to the battery symbol, there is a lock symbol with an arrowed circled around it. Where did this come from and how do I get rid of it?
Locking Orientation
(Note that I am a representative of the organization for the above link, which is not endorsed by Apple) -
How do I get rid of this virus:Trojan=JS/Medfos.A ?
I use Microsoft Essentials for security. Perhaps it is not the right one? I don't know what to use for security or how to get rid of this miserable virus. Can you help me?
''E-mail removed for privacy -M''
Thanks you in advance for your help,
shulamitHi,
If you use MSE, you should scan your computer for viruses. Do a full scan so you can get a thorough scan of your system.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner] -
Help! I don't know what to do. Safari keeps quitting. What is TameDosvfor.tmp? Can I get rid of it?
There was no log? It just kind of did it's thing and told me to log off or reboot to complete.
I logged off and logged back in and that was that =/
EDIT: Oh, nevermind - found it lol
is there anything we should do afterwards?
Thu Apr 12 13:15:20 EDT 2012
------- Scanonly mode
File /Users/dawnkim/.flserv is most likely Flashback
grep: /Applications/Safari.app/Contents/Resources/.kasperskyantiviruskey\177.xsl: No such file or directory
Checking file /Applications/Safari.app/Contents/Resources/.kasperskyantiviruskey\177.xsl
- File /Applications/Safari.app/Contents/Resources/.kasperskyantiviruskey\177.xsl has a bad name
Found DYLD_INSERT_LIBRARIES in /Applications/Safari.app/Contents/Info.plist LSEnvironment: /Applications/Safari.app/Contents/Resources/.kasperskyantiviruskey\177.xsl
------- Quarantine mode
File /Users/dawnkim/.flserv is most likely Flashback -- removing
grep: /Applications/Safari.app/Contents/Resources/.kasperskyantiviruskey\177.xsl: No such file or directory
Checking file /Applications/Safari.app/Contents/Resources/.kasperskyantiviruskey\177.xsl
- File /Applications/Safari.app/Contents/Resources/.kasperskyantiviruskey\177.xsl has a bad name
Found DYLD_INSERT_LIBRARIES in /Applications/Safari.app/Contents/Info.plist LSEnvironment: /Applications/Safari.app/Contents/Resources/.kasperskyantiviruskey\177.xsl
Removing...
/Applications/Safari.app/Contents/Info.plist -> /tmp/RemoveFlashback.3962.quarantine/Info.plist
Quarantining files:
mv: rename /Applications/Safari.app/Contents/Resources/.kasperskyantiviruskey177.xsl to /tmp/RemoveFlashback.3962.quarantine/.kasperskyantiviruskey177.xsl: No such file or directory
/Users/dawnkim/.flserv -> /tmp/RemoveFlashback.3962.quarantine/.flserv
/Users/dawnkim/Library/LaunchAgents/com.adobe.flp.plist -> /tmp/RemoveFlashback.3962.quarantine/com.adobe.flp.plist
Quarantined files stored in password-protected zip file /Users/dawnkim/flashback_quarantine.zip
------- Scanonly mode
No Flashback malware found.
Your system has been cleaned. -
How can I get all my devices to use the same Apple ID?
Different services on your iOS device (iMessage, Facetime, iCloud, iTunes and App Store) can be signed into with an Apple ID of your choice. Make sure you verify the settings for each device and that you are signed in to each service with the correct Apple ID.
I'll do an example for iMessage:
1) Go to settings on your iOS device
2) Select "Messages"
3) Select "Send & Receive"
4) At the very top you will see "Apple ID", by selecting your Apple ID, you will now have the option to sign out of messages with the current Apple ID, and sign in with the new one.
The steps for changing your Apple ID for other services will be very similar.
tHIS SHOULD BE VERY HELPFUL TOO YOU. -
When I'm in the middle of a web page, all of a sudden I get 4 or 5 new tabs open up with Mozilla offers and to get them to close is a battle. Ever since Mozilla updated my version to a newer Firefox which I HATE( and it didn't even ask me if I wanted this version) I've been getting all these windows opening ? I'm so angry and frustrated if this can't be fixed, I'll look for a different browser where I don't have to put up with this.
hello, you may have malicious addons present. please try these steps:
# [[Reset Firefox – easily fix most problems|reset firefox]] (this will keep your bookmarks and passwords)
# afterwards go to the firefox menu [[Image:New Fx Menu]] > addons > extensions and in case there are still extensions listed there, disable them.
# finally run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] to make sure that adware isn't present in other places of your system as well.
[[Troubleshoot Firefox issues caused by malware]] -
I suddenly have a large Sun shaped logo appeared on my screen.
Can anyone please tell me what this is, and how I get rid of it?
Many thanksHI there
Thank you for trying to help me. You're going to think I'm really thick, but I can't seem to do a screen shot.
I pressed the command and the 3 button, plus what I believe is the shift key, Hat is the one on the left hand side, with an arrow on it, which you use for a capital letter yeah?
But nothing happens.
Also I can't see what you are reffering to when you say click onto the camera icon? I can't see any such icon.
Sorry to be so useless.
I have just noticed that it is obviously connected with the sound. It has a row of boxes undeneath the logo, and as you increase the volume, the boxes fill up from left to right, and the logo flutters at the same time.
have alogitec amplifier and speaker system connected to it, and have just noticed that the sun logo looks very similar to the Logitec symble/Logo.
Is that of any help please? -
I think I have a virus or bot on my MacBook. Random e-mails have been sent from my e-mail overnight. I use comcast.net. Any suggestions for removing the bot.
Let me guess, one or more of your friends has asked you why you're sending them solicitations for phony pharmaceuticals or shady software?
These emails did not originate from your MacBook. What happens is that one or more of your friends has a Windows computer with your email address stored in its Address Book (or whatever Windows calls it). Their computer gets infected with a program that examines email addresses stored on it and used yours as the "return address" on the spam it's spewing forth, to disguise the actual source.
At present, there are no such known programs that run on Macs. Therefore, there is nothing to remove on your MacBook. All you're guily of is sending an email to someone with a Windows computer, who is lacking the anti-malware utilities that are a practical requirement for Windows.
Summary: There's nothing you can do.
Lesson: Friends don't let friends run Windows. -
I have about 30GB of 'Other' data on my Hard Drive. What is it and how do I get rid of it?
Hi. My old MacAir seems to have about 30GB of data described as 'Other' in the About This Mac thing. Colored yellow. I've stripped out my iTunes library and most of my iPhoto library to make space as machine was getting full. By checking the size of the User files and the Apps file there shoule be a good 50GB free space. But tbere isn't. THere is this 'Other' stuff. Any clues what it is and where it is hiding? Thanlks, Peter
Thanks baltwo & Csound1. Your help is much appreciated.
Pondolini's 'The Storage Display' was a good lead.
For those who have similar troubles, purchasing the WhatSize application (US$13.00) was the best bit of advice I found. Pondolini again.
Turns out that the 30GB of 'Other' was primarily made up of files needed for applications and the System. So the big lump of free space I thought I had didn't exist.
Kind of frustrating that the Storage Display that comes up in System Information is not more articulate. It would be better to show that these 'Other' files are in fact essential parts of the Apllications and Systems.
Thanks again. Peter -
This started happening after I attempted to download FileZilla. I uninstalled FileZilla to see if that would help and it does not. I also tried uninstalling Firefox and reinstalling but that did not help.
This issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* [[Troubleshooting extensions and themes]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows) -
On my firefox start up screen, I get the message that I am not running the latest. It asks that I upgrade now. However, under "about firefox," I am running 9.01, the latest version. I'd like to know why I'm getting this message and how I can get rid of it.
Thank you.Hi jerzyguitar,
You may see that message below the Google search box on www.google.com/firefox which is the old Firefox default home page. That page is no longer being maintained by Google.
You should try changing your home page to:
about:home
If you don't know how to change the home page, you should take a look at the Knowledge Base article [[How to set the home page]].
Hopefully this helps -
I don't know what other details I can give you. I get redirected when I want to go to most websites. How do I get rid of it?
Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and Searches are redirected to another site
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