I have a WD Passport HD attached to my Mac. When it was last connected it went into sleep mode and ran out of battery. Now I cannot find my HD in Finder and Disk Utilities is telling me it cannot repair the HD. Any ideas on how to recover my data?

I have a WD Passport HD attached to my Mac. When it was last connected it went into sleep mode and ran out of battery. Now I cannot find my HD in Finder and Disk Utilities is telling me it cannot repair the HD. I can see the HD but the volume part is greyed out. Any ideas on how to recover my data?

There are other methodologies of scanning a HD
which involve data extraction, but loss of metadata is often the result if the directory is corrupt.
Metadata is the info on what the data IS.
Like having all your papers thrown in the air, its all there, but just a giant mess.
This is why you always always must have several external HD redundancies of your data. One isnt enough, neither is two really.
see here, and dont let that happen again>
Methodology to protect your data. Backups vs. Archives. Long-term data protection
Was that your only copy of your priceless data? Just that one external HD?

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I was in the process of jailbreaking and updating my ipod and when i was updating it,it went into recovery mode and now i cant get it out of recovery mode so what can i do??

i was in the process of jailbreaking and updating my ipod and when i was updating it,it went into recovery mode and now i cant get it out of recovery mode so what can i do??

Go elsewhere:
Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

I have a macbook air that is not connecting to the internet correctly. I've had it connected for three weeks, it went into sleep mode, and will not reconnect. It will connect to other wireless routers (I've tested it) but not the one at my apartment.

The problem is not happening with any other device that I have. My iPad, iPhone and another laptop all connect fine. In fact, it's not even the connection. The computer will connect to the net. It just will not open any page. It starts to open and then hangs and hangs. It will not move. Weird since it worked great for three weeks and then all of the sudden, nothing. Click on Safari and I have short hope that it will move and NOTHING! Any thoughts why it would hang up like this and only with this specific network?

This is a known Lion issue, hopefully solved in 10.7.3. But may not be solved immediatly after updating, that was my case.
To make it work i followed those steps.
1.- Restart
2.- Lion 10.7.2 Update
3.- Uninstall netwokrs
4.- Shut down
5.- SMC reset
6.- Reinstall networks
I dont know whether all the above steps are necessary, but for me the update didn't work properly before SMC reset. (I am running a MBA mid2011)
Hope it helps,
Cheers

Computer went into sleep mode and will not wake up!

I have a HP Pavilion a350n which I love and have never had a problem with it.....until now.
When I turn it on I get a black screen with a small window that reads "Warning" "PC entering power saving mode" Then the screen goes blank and the blue power light on the monitor turns an amber color. The only way I can turn off the computer is with the blue power button on the front of the tower.
Every "fix" I have come across says to do a System Restore from the Start Menu....How do you get to the start menu when you can't wake up the computer!
I have tried disconnecting the main power cord from the outlet and reconnecting it and turning the computer back on. Nothing but the same "Warning....."
I tied hitting the F1 button at turning on the unit and nothing......
I checked the monitor connection at the rear of the computer and can't see any bent or broken pins. Cord looks great too.
I took the back off and was going to try and unseat the memory card and reseat it again, but I don't know much about the inside of a computer and am not sure where the memory card is or what the hec it even looks like!
Thanks for any help!

First try another monitor. What type and model of monitor do you have now?
If the computer turns off also, it could be shutting down due to hardware issues. Open the case and clean out the dust and then pull the video card and memory and reseat them. Then try to boot up.

I erased the account i used to set up an iphone 5,and since i forgot the password i went into dfu mode and restore it, not it's asking me for the email i used, but there's no email anymore, is there any way to keep using it?

i tried restoring and taking out the sim card but that only makes it not funtions, is there a simple way to just get over this thing or to change the email address without putting an email?

I would suggest that you perform a "soft" reset on the AirPort Extreme Base Station (AEBS) that you just got from eBay. This type of reset will temporarily (5 minutes) disable both the base station and wireless security passwords so that you can access it with the AIrPort Utility to make the necessary changes.

ITUNES WONT OPEN UNLESS I GO INTO SLEEP MODE AND THEN WAKE.

I recently update to itunes 11. the problem is when it wont open unless i go into sleep mode and then wake the pc from it. Steps first double click on itunes to open it. nothing pops up. in task manager it shows that itunes is running. i press the power button to put the laptop into sleep mode. after about a minute i wake the computer again. wallah itunes is suddenly open. its almost as the sleep mode allows it to open. i dont know what to do ive tried everything. HELP PLEASE!!

ive tried uninstalling and reinstalling. ive tried messing around with bootup prefs. ive tried to see what apple services should be running. ive tried end task itunes then end task other prgrams and tried to open it again. ive tried deleting the sc info folder.

I'm new to the MAC world. I turned my computer on from 'sleep' mode, and a window was up stating that the IOS disk was full; asked me to force quit, then it just froze. It's been 2 hours. Help! I'm worried about losing photos/videos of my children. Thx!

I'm new to the MAC world. I turned my computer on from 'sleep' mode, and a window was up stating that the IOS disk was full; asked me to force quit, then it just froze. It's been 2 hours. Help! I'm worried about losing photos/videos of my children. Im not sure if there's something special I need to do once I turn it back on; in the meantime, its still on... which I'm afraid the picture on the screen will burn into the screen. Does that happen on iMac's? Thx!

Try a hard reset. ( holding Power til it restarts)
Once to your desktop. Click the Apple icon >> About this mac >> More info>> Storage
Once you see what you have the most of. Try to see what you can delete.
Open up any folder>>all files>> or buy an external to store more data.
Once deleting make sure you empty your trash.
If you are new and its a new computer, you might need to bring it to a store for further assistence.
Coast Guard Mechanic w/ an Apple Problem

MacBook doesn't turns into sleep mode and swop doesn't work.

MacBook doesn't turns into sleep mode and swop doesn't work.
Can you help me please. I have a MacBook Pro 8.2. I reinstalled OS X to make swop file working, but it still doesn't work. I reinstalled OS X from Internet recovery.
Start time: 10:31:02 03/15/15
Model Identifier: MacBookPro8,2
System Version: OS X 10.10.2 (14C109)
Kernel Version: Darwin 14.1.0
Time since boot: 3 minutes
Memory
    BANK 0/DIMM0:
      Size: 4 GB
      Speed: 1333 MHz
      Status: OK
      Manufacturer: 0x029E
    BANK 1/DIMM0:
      Size: 4 GB
      Speed: 1333 MHz
      Status: OK
      Manufacturer: 0x029E
SerialATA
   TOSHIBA MK5065GSXF
Diagnostic reports
   2015-03-15 Boom 2 crash
   2015-03-15 com.apple.internetaccounts crash
Log
   Mar 15 10:26:10 memorystatus_thread: idle exiting pid 546 [tccd]
   Mar 15 10:26:11 memorystatus_thread: idle exiting pid 547 [nsurlstoraged]
   Mar 15 10:26:12 memorystatus_thread: idle exiting pid 544 [soagent]
   Mar 15 10:26:13 memorystatus_thread: idle exiting pid 548 [nsurlstoraged]
   Mar 15 10:26:43 memorystatus_thread: idle exiting pid 556 [com.apple.CodeSi]
   Mar 15 10:26:44 memorystatus_thread: idle exiting pid 558 [accountsd]
   Mar 15 10:26:45 memorystatus_thread: idle exiting pid 553 [com.apple.iCloud]
   Mar 15 10:26:46 memorystatus_thread: idle exiting pid 561 [networkd_privile]
   Mar 15 10:26:47 memorystatus_thread: idle exiting pid 555 [secinitd]
   Mar 15 10:26:48 memorystatus_thread: idle exiting pid 560 [tccd]
   Mar 15 10:26:49 memorystatus_thread: idle exiting pid 562 [secd]
   Mar 15 10:26:50 memorystatus_thread: idle exiting pid 554 [com.apple.intern]
   Mar 15 10:26:51 memorystatus_thread: idle exiting pid 565 [nsurlstoraged]
   Mar 15 10:26:52 memorystatus_thread: idle exiting pid 563 [soagent]
   Mar 15 10:26:53 memorystatus_thread: idle exiting pid 551 [syncdefaultsd]
   Mar 15 10:26:54 memorystatus_thread: idle exiting pid 557 [CoreServicesUIAg]
   Mar 15 10:26:55 memorystatus_thread: idle exiting pid 567 [iconservicesd]
   Mar 15 10:26:56 memorystatus_thread: idle exiting pid 566 [iconservicesagen]
   Mar 15 10:26:57 memorystatus_thread: idle exiting pid 568 [systemstatsd]
   Mar 15 10:26:58 memorystatus_thread: idle exiting pid 550 [cfprefsd]
   Mar 15 10:26:59 memorystatus_thread: idle exiting pid 552 [cfprefsd]
   Mar 15 10:27:00 memorystatus_thread: idle exiting pid 549 [coreduetd]
   Mar 15 10:27:01 memorystatus_thread: idle exiting pid 564 [nsurlstoraged]
   Mar 15 10:28:18 ** GPU Hardware VM is disabled (multispace: disabled, page table updates with DMA: disabled)
   Mar 15 10:29:09 proc 316: load code signature error 4 for file "Boom 2"
I/O per process: coresymbolicati (UID 0) is using 15 MB/s
kexts
   com.globaldelight.driver.Boom2Device (1.1)
Daemons
   com.apple.installer.osmessagetracing
Agents
   com.apple.AirPortBaseStationAgent
   com.globaldelight.Boom2Daemon
Extensions
   /Library/Extensions/Boom2Device.kext
   - com.globaldelight.driver.Boom2Device
   /System/Library/Extensions/EPSONUSBPrintClass.kext
   - com.epson.print.kext.USBPrintClass
   /System/Library/Extensions/JMicronATA.kext
   - com.jmicron.JMicronATA
Applications
   /Applications/Boom 2.app
   - com.globaldelight.Boom2
   /Applications/Boom 2.app/Contents/Library/LoginItems/Boom2Daemon.app
   - null
Bundles
   /Library/Printers/Canon/BJPrinter/Plugins/BJNP/CIJNetworkIOM.plugin
   - jp.co.Canon.ij.print.iom.CIJNP
   /Library/Printers/Canon/BJPrinter/Plugins/BJNP/CIJNetworkPBM.plugin
   - jp.co.Canon.ij.print.pbm.CIJNP
   /Library/Printers/Canon/BJPrinter/Plugins/BJUSB/BJUSBIOM.plugin
   - jp.co.canon.bj.print.bjusbiom
   /Library/Printers/Canon/BJPrinter/Plugins/BJUSB/BJUSBPBM.plugin
   - jp.co.canon.bj.print.pbm.USB
   /Library/Printers/Canon/BJPrinter/Plugins/BJUSB/CIJUSBClassDriver.plugin
   - jp.co.canon.ij.print.CIJUSBClassDriver
   /Library/Printers/Canon/BJPrinter/Plugins/BJUSB/CIJUSBClassDriver2.plugin
   - jp.co.canon.ij.print.CIJUSBClassDriver2
   /Library/Printers/Canon/BJPrinter/Plugins/IJBluetooth/IJBluetoothIOM.plugin
   - jp.co.canon.ij.print.ijbluetoothiom
   /Library/Printers/EPSON/CIOSupport/CIOHelper.plugin
   - com.epson.print.plugin.CIOHelper
   /Library/Printers/EPSON/CIOSupport/EPSONUSBPrintClass.plugin
   - com.epson.print.plugin.USBPrintClass
   /Library/Printers/EPSON/CIOSupport/XIOP.plugin
   - com.epson.print.plugin.XIOP
   /Library/Printers/EPSON/CIOSupport/XIORemoteClient.plugin
   - com.epson.print.plugin.XIORemoteClient
   /Library/Printers/EPSON/CIOSupport/XIORemoteServer.plugin
   - com.epson.print.plugin.XIORemoteServer
Restricted files: 219
Elapsed time (s): 238

Remove "Boom" and test.
Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.
Back up all data before making any changes.
You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.
If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

Macbook spontaneously goes into sleep mode and screen off mode

Hi. My Macbook spontaneously goes into sleep mode and screen off mode with varying time between each instance. It usually goes for a few minutes or even hours without doing it and then will go through periods of fluctuation between the modes. I believe this to have started with a minor orange juice accident rather than it being anything software related.
Any ideas as to how I might rectify the problem? Thanks very much in advance,
Danny

When you say it goes into sleep mode ...do you mean you actually see the white pulsing light?
It may be that there is an application running (perhaps in the background) that is keeping your book awake. Printer software sometimes does this for example ...try logging out and seeing if it sleeps like that. If it does, then it very well may be a background process running.
You may find some items in System Preferences/Accounts/Login Items that may be the culprit.

Monitor goes into sleep mode and will not wake up

My monitor goes to sleep and will not wake up. I try powering off and that will not respond. I have to unplug the workstation and start back up. I have turn off sleep to never sleep and now it just goes to sleep when Im working.

Hello @rosendahl14,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how your monitor goes into sleep mode and will not wake up, and I would be happy to assist you in this matter!
To rule out any sleep mode issues with the monitor, I am providing you with some steps you can try below:
Step 1. Unplug the power cord from the back of the monitor and the wall
Step 2. Hold the power button down for at least one minute
Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
Step 4. Press the Menu button on the monitor
Step 5. Navigate to the Factory Reset option and select it
Step 6. Try a different cable connecting your monitor to your computer
If the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
To further diagnose a possible hibernation issue with your desktop, I recommend following the steps in this document on Troubleshooting sleep and hibernate issues (Windows 7). I also recommend following the steps below to reset your system's power management settings:
Step 1. Click the Start button
Step 2. In the search box, type "Command Prompt"
Step 3. Right-click Command Prompt
Step 4. Click Run as administrator
Step 5. At the command prompt, type powercfg /restoredefaultschemes and press Enter
reference: http://superuser.com/questions/669571/windows-8-1-64-bit-power-schemes-gone
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

I am trying to save a doc. to a external hard drive and it wont allow me. I says its read only, any ideas on how to correct it?

I am trying to save a doc. to a external hard drive and it wont allow me. I says its read only, any ideas on how to correct it?

Save it on the internal HD then copy it from this safe location to the external device.
iWork applications can't apply their save process on devices which aren't formatted as HFS+.
But it may also be that for some reason, an external device formatted as HFS+ is set to Read Only.
If it's this case, you will have to change de setting before moving the file on it.
Yvan KOENIG (VALLAURIS, France) vendredi 20 mai 2011 11:01:05
Please :
Search for questions similar to your own before submitting them to the community
To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

My iphone 5 went into search mode and I can't place or receive calls or use the internet but my text messages work. Sprint had me do a master reset and my phone doesn't work at all now I can't get it past the activation. Will I have to pay in store?

My iphone 5 went into search mode and I can't place or receive calls or use the internet but my text messages work. Sprint had me do a master reset and my phone doesn't work at all now I can't get it past the activation. Will I have to pay for repairs in store because I didnt get the Apple care plan when I purchased it. Sprint said it may be a phone problem not sure if I should take it to Sprint or Apple...I just need my phone

I'm sorry to learn that you are not able to make/receive calls chelseabee! (ticket number removed) results indicate that there is no issues with the network or account provisioning. Since you have already done a hard reset http://vz.to/1gBkSJc (as per your post), I recommend exploring replacement options. If your phone is within the one year manufacturers' warranty we can provide a Certified Like New replacement http://vz.to/uyYF0o as long as no physical/liquid damage exist. If your phone has sustained physical/water damage and you have insurance, you can submit a claim to the insurance company online at this link http://bit.ly/07CrqPK
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

I have a 4S and just tried updating to the latest iOS version and my phone went into recovery mode and iTunes says I need to restore to factory settings. Anyone know how I can fix my phone without losing all my content?

I have a 4S and just tried updating to the latest iOS version and my phone went into recovery mode and iTunes says I need to restore to factory settings. Anyone know how I can fix my phone without losing all my content?

You would only be able to restore to a backup to iCloud or iTunes:
Restore from Backup
Cheers,
GB

My music files etc were all located on my old laptop which was stolen. I have just plugged my iphone in to my new computer and it has deleted all my files. Has anybody got any ideas on how to retrieve the files?

My music files etc were all located on my old laptop which was stolen. I have just plugged my iphone in to my new computer and it has deleted all my files. Has anybody got any ideas on how to retrieve the files?

WINDOWS?
Connect the iPod to your PC. If iTunes starts syncing (ie erasing) your music automatically, hit the X in the upper right hand corner of iTunes display, to the left of the search box, to stop it.
In Control Panel, Portable Media Devices, double-click your iPod.
In the Tools menu -> Options, in the View Tab, check "Show hidden files and folders."
Navigate to the Music folder. On my 'pod, the full path is
Portable Media Devices\NAME of IPOD (F:)\iPod_Control\Music
Select all the music folders, and drag and drop them into a folder on your hard drive, or directly into iTunes.
And you're done! The iPod music folder structure is strange and inexplicable, but once you move your files into iTunes you can set it to automatically organize your folder by artist and album to clean that up. (To do this, in iTunes Edit menu, choose Preferences and in the Advanced tab, check "Keep iTunes Music Folder organized."
might be out of date worth a try

I used to have Emoji on my iPod when I first bought it. I had to restore my iPod because it went into recovery mode and it deleted everything. How do I get Emoji back? Do I have to buy it off iTunes?

I used to have Emoji on my iPod when I first bought it. I had to restore my iPod because it went into recovery mode and it deleted everything. How do I get Emoji back? Do I have to buy it off iTunes?

You can redownload iTunes purchases at no additional cost by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have a WD Passport HD attached to my Mac. When it was last connected it went into sleep mode and ran out of battery. Now I cannot find my HD in Finder and Disk Utilities is telling me it cannot repair the HD. Any ideas on how to recover my data?

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