I have a Windows 7 laptop, and recently the hardrive broke. I got it repaired and ever since, my ipod touch 4th gen does not connect to itunes and an unknown error (0xE8000012) appears. What do I do?

I have a Windows 7 laptop, and recently the hardrive broke. I got it repaired and ever since, my ipod touch 4th gen does not connect to itunes and an unknown error (0xE8000012) appears. What do I do?

try to restore in itunes bye putting in recovey mode turn the ipod off press the home button and plug in the ipod into the computer. an itunes shuld see it in recovery mode and click restore. and that should do the trick.

Similar Messages

  • Ipod touch 4th gen stuck on connect to itunes and itunes doesn't detect the ipod. tried all options the wedsite gave me nothing is working

    I have tried everything that apple.com has told me. I have watched countless videos. I'm at a complete loss. I just want my ipod to work without destroying my computer.
    This "connect to itunes" screen is driving me nuts.
    Please HELP!!!

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

    My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with              
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • Itune could not connect to itune store. an unknown error occurred (0x80090318), what I can do ?

    itune could not connect to itune store. an unknown error occurred (0x80090318), what I can do ?
    before one year i was able to connect then i unstall
    this week i install the itune then all my old file like musics appear in the itune, i tried to connect to my itune through computer but i couldnt
    my net working fine
    firewall checked already and enable for itune
    notice
    - im using the same computer, windows vista
    please help me in that
    thank you

    Hello Embassykw,
    It sounds like your iTunes Store page does not load and instead gives you an error code. I found this error code in an article that will be helpful for you named:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    The cause for these issues is a program that monitors the Winsock protocol for Windows conflicting with Apple software. These programs usually use a Layered Service Provider (LSP) that can help identify the particular program installed. The programs that monitor this protocol have a variety of purposes, including security software, content filtering, and optimization of network traffic.
    Following the instructions should resolve the issue for you.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • HT1414 ipod touch 4th gen does not appear in iTunes, and the ipod touch always appear apple logo only. What happens?

    Im Using an ipod touch 4th gen and i have updated the iOS to 6 and nothing happens except the screen is always in apple logo only. and when i connect it to laptop, the ipod does not recognizein windows and also in iTunes

    The Nano uses different drivers than iOS devices like the iPod touch
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • IPod touch 5th gen will not connect to iTunes, also apple mobile device usb driver does not appear in device manager. PLEASE HELP.

    I recently purchased my iPod touch with no issues. After updating to iOS 8.1.1 I found that my iPod would no longer appear in the latest version of iTunes and when I searched for Apple Mobile Device usb driver in the device manager, it was nowhere to be found. I've already uninstalled and re-installed ALL components of iTunes and read every single help article. I've tried everything. What went wrong?

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • My ipod touch, 4th gen, does not hav app store?

    Its pretty new, and doesn't have app store?
    I don't know why? Please help.

    Go to the home page (the one with all the apps) and scroll all the way to the left-most page (a keyboard should pop up) type in App Store and select the result with the blue A icon next to it

  • Ipod touch 4 gen suddenly not connecting to macbook and not showing when its charging. Help pleassseeeeee

    I also tried a hard reset ( I read in a discussion that it usually fixes most problems), but nothing when it askes me to connect it to itunes it does not work.

    Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
      How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    iOS: Device not recognized in iTunes for Mac OS X
    Try on another computer

  • TS4062 My daughter's ipod touch 4th Gen cannot sync over wi-fi and cannot be seen in the devices section of itunes for windows.

    My daughter's ipod touch 4th Gen cannot sync over wi-fi and cannot be seen in the devices section of itunes for windows.  I have gone through all steps of the troubleshooting guide.  All of our other ios devices are wi-fi sync-ing fine.   Can anyone help?
    Not sure how long this has been a problem.  Kids are young and I manually manage most things but recently having music synced is an issue.  All software has been kept up to date.

    bayfsmithy wrote:
    I have read through the forgotten passcode section.  Itunes will not recognise the ipod until the passcode is entered (thats the message it keeps saying), when I press try again, it says unknown error. 
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...

  • My ipod touch 4th gen will not turn on, i have held the power and home buttons, i have plugged my ipod into itunes and tried again, yet nothing happens, what should i do?

    My ipod touch 4th gen will not turn on, i have held the power and home buttons, i have plugged my ipod into itunes and tried again, yet nothing happens, what should i do?

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Bought my daughter ipod touch 4th gen to replace her old one and want to get it ready for xmas by transferring her old content to new - how do i do it? secondly, if the old ipod is sold will the purchaser have access to account details?

    Bought my Daughter new ipod touch 4th gen to replace her old one and i want to get it ready for christmas by transferring everything (games, music etc) - how do i do this?
    Also, if she sells her old one, would the new owner have access to account/bank details?

    You can transfer iTunes purchases from the old iPod to your computer then sync the new iPod.
    Connect the old iPod, launch iTunes. From the menu bar click File > Transfer Purchases From
    Now connect the new iPod and sync Apps, Music, etc.
    As for selling the old one tap Settings > General > Reset > Erase All Content and Settings
    That will erase all personal data from the iPod.

  • TS1368 when i apdate my ios  the iphone want to connect to itune and when try to connect i have this massege on the i tune on the pc (i tunes could not connect to itune store an unknown error occurred 11556)

    please anser me fast what this massege mean i tunes could not connect to itune store an unknown error ocurred 11556.make sure your network connection is active and try again   , and my i phone is not working only if i have connection from i tunes

    See this article:
    http://support.apple.com/kb/ts3297
    You will find your error number under "Specific error conditions and Alert messages"

  • Ive tried multiple times on my computer and my internet is fast and perfect but my ipod touch 4th gen will not get past "backing up ipod" it sits there of course itunes 10.5 any solutions ive heard lots of people are having this problem across the board

    My ipod touch 4th gen will not update to IOS5 i believe the problem is itunes10.5
    ive been trying to update since friday my internet is perfect [speedtest.net] itunes just wont get past [backing up ipod[ i hope they fix this soon and i just wanted to see if anybody else was also having this problem because i want the new features coming with ios but its just not working and it took all night just to get roughly to about 20% completion of backing up ipod then when i got home it said "could not restore ipod its still on firmware 4.3.3 so i dont know why it said could not restore i did click "update" but anyway im having this problem and wondering if anyone else is {i think everybodys having problems itunes10.5 right now

    I am having the same problem (lost in back-up purgatory) on both my iPhone 4 and my iPad2.  I am running Windows XP.
    I have tried everything I've seen suggested on various support communities, with no success.
    I have gotten used to having to find a windows workaround everytime Apple updates iTunes, and this time it is especially frustrating.  
    I don't have any solutions, and I am responding to all of these types of messages in hopes of finding something that will work for me.
    One person was able to work through it by deleting all of the previous iTunes backup files.  I'm trying that now.  4 hours into it, and it does not seem to be working......

  • HT4623 I updated my Ipod touch 4th gen (IO6 or whatever its called) And it has the picture that says to connect my ipod to Itunes, and I did, now it says "ITunes has detected an Ipod in recovery mode. You must restore this Ipod before it can be used with

    I updated my Ipod touch 4th gen (IO6 or whatever its called) And it has the picture that says to connect my ipod to Itunes, and I did, now it says "ITunes has detected an Ipod in recovery mode. You must restore this Ipod before it can be used with ITunes." I just updated it and now I have to restore it??! I don't wanna lose all my things on my ipod just for a stupid update! Please someone help!

    Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766
    Note:
    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download

  • My iPod shuffle 4th Gen does not appear on the lates iTunes

    Hi.
    Was wondering if you could help.
    My iPod shuffle 4th Gen does not appear on the lates iTunes. I have tried everything there is on google, but with no avail.
    Please help.
    Thanks

    Hello SammyZain,
    The article linked below details a number of troubleshooting steps that can help get iTunes to see your iPod.
    iPhone, iPad, or iPod not recognized in iTunes for Windows
    https://support.apple.com/en-us/HT204095
    Cheers,
    Allen

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