I have about 1000 contacts on my iPhone 4 after syncing with iCloud there are only about 120 contacts on iCloud How can I have the same info on both the iCloud and my iPhone

Hi
I have about 1000 contacts on my iPhone 4 after syncing with iCloud there are only about 120 contacts on iCloud How can I have the same info on both the iCloud and my iPhone

On the iPhone tap Settings > iCloud
Switch Contacts off then back on then reset the device.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.

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HT204150 I have recently switched to the latest i-phone. my contacts are updated by i-cloud between phone and mac laptop.there are only about 720 contats showing on phone from app. 1250 on the computer. please advise how to correct phone

I have recently switched to the latest i-phone. my contacts are updated by i-cloud between phone and mac laptop.there are only about 720 contats showing on phone from app. 1250 on the computer. please advise how to correct phone

On the mac, only contacts in the "iCloud" section will sync to other devices. Those in the "On my mac" section do not. Could that be your problem?
To test the icloud situation, log into icloud.com with your mac's safari and to to the contacts page. What you see there is what icloud has received from mac and iphone.

Songs purchased on iPhone through iTunes Store will not show up on iPhone after syncing with iTunes

I recently purchased iTunes Match (about a month ago). Since purchasing Match, any songs that I have bought on my iPhone 4S (32GB, Sprint) through the iTunes Store app will not sync back to my iPhone after syncing with iTunes on my computer. I have iOS 7.1.2 and iTunes 11.3.0.54. The only way I can get them to show back up in my iPhone music library so I can play them is by re-downloading the songs through the iTunes Store app. Which is super annoying because now it is about 10 songs that keep doing this, and they are in multiple playlists. Is anyone else having this problem and have you found any fixes? Really regretting purchasing the iTunes Match (which is not enabled on my iPhone, just on my computer).

How to create custom ringtones ...
1. Open iTunes.
2. Find the song that you want to make into a ringtone.
3. Listen to the song and find the part of it you want to use. The chorus may be a good place to start.
4. Write down the start and stop times of the clip.
5. Right-click the song and select "Get Info."
6. Click the "Options" tab.
7. Type in the start time of your ringtone in the text box next to "Start Time" in the minutes:seconds (i.e., 2:01) format.
8. Type in the end time of your ringtone in the text box next to "Stop Time." Make sure the ringtone is no more than 30 seconds long.
9. Click "OK."
10. Right-click your song again and select "Convert Selection to AAC." Wait for iTunes to convert your song. It will create a duplicate version.
11. Right-click the ringtone and select "Delete."
12. Click on the "Keep Files" button.
13. Find the file. It's usually in your User folder under "Music > iTunes > iTunes Music" and under the band's name. It will have an extension of m4a.
14. Replace the m4a extension of your ringtone with m4r. You can either double-click slowly to rename your file, or right-click and select "Get Info" on a Mac or "Rename" on a Windows PC.
15. Click "Use .m4r" or the PC equivalent when the system warns you that the change may affect the use of your file.
16. Double-click the ringtone file. ITunes will automatically add it to your ringtones folder in your iTunes Music Library.
17. Connect your iPhone and sync your ringtones.
Oh, also to change a file extension. (not sure on Mac), but in Windows you need to go to "control panel" select "folder options". You need to uncheck the box "hide file extension for known file types". This will allow you to view and change the files extensions.
Hope this is useful ...

HT1386 how to delete photos from iphone after syncing with itunes

is there anyway to automatically setup itunes or my iphone to delete my photos from iphone after syncing with itunes?

Thank you! Syncing has always scared me...basically I am just afraid to lose any photos. But it worked. Again thank you

I have deleted all my videos songs and photos from my iphone 4 but when i connect to itunes it still shows 17gb free. how can I solve this issue without restore. Total storage of my iphone is 32 gb.

I have deleted all my videos songs and photos from my iphone 4 but when i connect to itunes it still shows 17gb free. how can I solve this issue without restore. Total storage of my iphone is 32 gb.

I don't see an issue, but if you mean why didn't you get most of your memory back you need to see what else is using storage. Go to Settings/General/Usage. Wait a bit for it to calculate storage allocation, then when it finishes you can see how much storage each app uses.

My iphone after syncing with my mac is saying "64 items could not be synced, see i tunes for details" however I cant see what items are not synced as no obvious message. Where do I look for this info?

My iphone after syncing with my mac is saying "64 items could not be synced, see i tunes for details" however I cant see what items are not synced as no obvious message. Where do I look for this info?

Connect your phone to iTunes, then right-click on the name of your phone on the left sidebar and select Reset Warnings. Then sync again and you should get a warning listing the problem files.

I have an old version of itunes on my computer. My current iPhone will only support OS 10.6.8, how can I upgrade to that system instead of the latest version?

I have an old version of itunes on my computer. My current iPhone will only support OS 10.6.8, how can I upgrade to that system instead of the latest version?

In teh middle of this page...
-> http://support.apple.com/kb/DL1576
Download iTunes 10.7 for Windows here: iTunes 10.7 for Windows

I bought my iphone in February 2014, but I found that iphoto, pages an these programs are paid while it should be free. how can I have it as free apps?

I bought my iphone in February 2014, but I found that iphoto, pages an these programs are paid while it should be free. how can I have it as free apps?

See this link:
How to get all the iWork apps, iPhoto, and iMovie for free on an eligible iPhone or iPad
-- Léonie

Over 9000 messages totalling about 2.5 GB in my ipad inbox, when in reality there are only about 120?

Why do I appear to have over 9000 messages totalling about 2.5 GB in my ipad inbox, when in reality there are only about 120? I have deleted all unnecessary mail from inbox, sent mail, etc and cannot get the number below 9000. Could it possibly be that the messages on my desk top are counted on the total in my ipad?

Go to Gmail (on the web) look in the folder named All Mail, they will be there, delete what you want.

No Content in iPod part of iPhone after syncing with OS 3.1 and iTunes 9

My iPhone was working fine and I upgraded to iTunes 9 and OS 3.1 and then all of the sudden no Content in iPod part of iPhone after syncing. It shows the music there as far as the capacity is concerned but nothing shows up on the phone. I turned off Sync Music and my podcasts and movies then appear on my iPhone but when I try to Sync Music again it blanks. I then tried only select playlists which seemed to work except when I went to add the largest playlist then No Content error again on my iPhone.

Same problem here.
I had my contents playing from the application iPod in my newly "clean" updated iPhone 3G, then I downloaded 3 podcasts from the iTunes Store in my iphone over wifi and the next time I launched "iPod" the screen read "Updating library" and then only the 3 new podcasts were shown no other contents is available, and the information menu from the settings reads 0 songs but the available disk space is relevant with the songs still being on the iPhone.
In addition, I have to say that iPod, especially the podcasts section, felt more sluggish than on the previous version.
I look forward to a fix.
Best regards,

I have an old version of Photoshop (CS1) that requires activation but there's no way to activate it. How can I bypass this?

I don't use Photoshop much so I've never upgraded. I've had it for probably 10 years and my PC recently crashed so I had to reinstall it. The last time I installed it on this machine I had the same problem so I called support and they gave me a workaround. However, they no longer support activation issues over the phone. Anyone have any suggestions?

CS and CS2's activation servers were closed down. Adobe has provided free of charge to you a non-activation copy of Photoshop CS2.
You go to this site, download the installer and be very sure to get the serial number next to it, because your old serial number is no longer good.
https://helpx.adobe.com/creative-suite/kb/cs2-product-downloads.html
Gene

I have no window into which to type a url. Also there are no pull-down tabs.. options? tools? etc. Do I need to remove Firefor and RE-install?

Firefox worked fine yesterday. Now I have no window into which to type a url. Also there are no pull-down tabs.. options? tools? etc.
== just now when I started Firefox

'''''"...no pull-down tabs.. options? tools? etc."''''': see Menu Bar below.
'''''"...no window into which to type a url"''''': that's the URL/location bar located on the Navigation Toolbar; see below.
'''Can't see the Menu Bar''' (File, Edit, View, History, Bookmarks, Tools, Help)?
Turning the Menu Bar on and off is a new feature in version 3.6.
''(~~red:Linux & OSX see~~: [[Menu bar is missing]] )''
''Windows'' Method 1. '''''Hold down''''' the key and press the following letters in this exact order: V T M
''Windows'' Method 2. Press and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar.
The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed.
See: http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
'''Navigation Toolbar, Bookmarks Toolbar and other Toolbars''' under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).
'''To display the Status Bar''', View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).
'''Full Screen mode'''
http://kb.mozillazine.org/Netbooks#Full_screen
Also see:
''' [[Back and forward or other toolbar buttons are missing]]'''
'''[[Navigation Toolbar items]]'''
'''''Other Issues''''': ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
'''Update Java''': your ver. 1.6.0.17; current ver. 1.6.0.20 (important security update 04-15-2010)
(Firefox 3.6 and above requires Java 1.6.0.10 or higher; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 )
''(Windows users: Do the manual update; very easy.)''
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
Do the update with Firefox closed.

Hidden Contact Subfolders are visible on iPhone after sync with Exchange Server 2007

Hello,
We have encountered an issue where synchronizing the iPhone with Contacts from an Exchange Server 2007 mailbox, causes hidden contact subfolders (from Outlook) to be visible and appear in the Groups list in the Contacts App on the iPhone. This does not occur with Exchange Server 2010 mailboxes.
We have a 3rd party application that creates hidden subfolders in the default Contacts folder on Exchange Server 2007 mailboxes. The hidden folders do not display in the Outlook client, Blackberry or on an Android phone. We did see that they were showing up in Outlook Web Access until we applied this Microsoft Exchange Server 2007 Service Pack 3 Rollup 2 patch unto the Exchange server:
http://support.microsoft.com/kb/2210042 - A sub contact folder is still visible after you set the "PR_ATTR_HIDDEN" attribute to "True" in an Exchange Server 2007 environment.
After the patch was applied, the hidden contacts do not show up anywhere else. However, when we synced the mailbox to an iPhone and synced existing contacts, all of the hidden folders appear in the Contact Groups list. Is there a way to hide the hidden sub contact folders on the iPhone and prevent them from appearing in the Contact Group lists?
Any help provided would be most appreciated.
Thanks and Best Regards

Hi SBuchan,
I have an open case with Microsoft about it. It is an issue with ActiveSync in Exchange 2007 that sends the hidden objects. Microsoft tried to resolve this in Exchange 2010 by sending a delete message after sending the hidden objects to remove them from the device. Am awaiting to see if they will approve a design change to Exchange 2007 ActiveSync to prevent the synching of hidden objects.

If I create a new apple id on my iPhone (currently synced with my iPad) will I lose my contacts?

My first apple purchase was ipad2, which I loved so opted for iPhone 4S for my mobile upgrade. I used the same apple Id when setting up my phone as the apple ID that I created on my iPad which means that ultimately I am sharing the free 5gb between the two devices. The iPad is used by the entire family So i dont want to interfere with that and the purchase stored on there however I would not mind creating a new apple ID/account on my iPhone as I am struggling for space. And as I have two apple Devices I would like to take advantage of the 5gb free for each.
If I delete the apple ID from my iPhone and create a new one wil I lose all my phone contacts already created? Someone help me please :-)

Hello misscej,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Best of luck,
Mario

Can i use the same apple id for my irish and english iphone?

I currently use two different Apple IDs on my Irish and English Iphones. Can I use the same Apple ID for both to make it easier to syn onto my macbook?

Yes, you can use your Apple ID with any Apple product or service worldwide, no matter the language or country, but your account can only be in one iTunes Store country at a time.
Using your Apple ID: http://support.apple.com/kb/ht4895
Changing the country of the iTunes Store: http://support.apple.com/kb/ht6119

I have about 1000 contacts on my iPhone 4 after syncing with iCloud there are only about 120 contacts on iCloud How can I have the same info on both the iCloud and my iPhone

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