I have activated the genius for Ipad and the message that It was a success never disappears . It is impossible to access the itunes or apple store. What can I do?
I have activated the genius for Ipad and the message that It was a success never disappears . It is impossible to access the itunes or apple store. What can I do?
You have encounter Activation Lock, the antitheft feature of the iPhone. The previous owner did not remove the phone from their account. The phone cannot be used until they do. Return to the store and let them sort this out. It is very unusual for someone to "forget" to disable activation lock, as it is necessary to do so to erase personal information on the phone. So it is quite likely you bought a stolen phone.
Similar Messages
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I have forgotten my passcode for ipad and itunes is asking passcode to be entered - even after following directions for computers not synced... multiple times, but iTunes is not "detecting a device in recovery mode." What do I do now?
DFU Restore
This will very likley result in loss of data.
Plug the iPhone into the computer.
Ensure that it is running the latest version of iTunes and that it has access to the internet.
Press and hold both the home and sleep/wake buttons for exactly eight seconds.
Release only the sleep/wake button but continue to hold the home button for another five seconds.
Let go of the home button, then look at the computer screen for an instructional popup.
The popup should say "iTunes has detected a device in recovery mode. . .(etc)" Click accept to all boxes and let iTunes download and install all of the latest device Firmware and Software.
If no popup appears, repeat the above DFU instructions. If you've never done a DFU, it may take about three attempts to get the timing right. -
Hallo, who can help me whit this problem? My band new iphone 5 sceen is flickering and i live on a very small island with no apple store, what can i do? i bought it 3 weeks ago on ebay and just start flickering the next day i recieved it.
Contact the seller and eBay to return the iPhone for a refund.
eBay is not an authorized Apple retailer. Sounds like you were sold
a broken iPhone. -
Trying to download and got message that it was counterfeit
need help tried downloading elements and error message said it was counterfeit
Hi mjjaggers,
Please share the version you are trying to download and the platform you are working on.
In the meantime, try to troubleshoot your downloading assistant by following the steps mentioned in the article Troubleshoot Adobe Download Assistant.
If this doesn't work, do let me know.
Thanks,
Swapnil -
After I update my Ipad to the newest version iOS 6.0, I cannot buy any apps or games throught apple store.
I remembered when I install the new version the device asked me if I want to use iCloud and I clicked "No",
is it the reason I cannot download anything from apple store.
Error message : Please contact itune for support.
Could you please tell me what should I do now? I want to buy the game very much!!Try a reset:
1. Hold the Sleep and Home button down (together)
2. For about 10 seconds
3. Until you see the Apple logo (very important) -
lost number, help
Blueberry's spot on (again brilliant, man!), I lost my paperwork as well but still had the receipt from the Apple Store. I called AppleCare and they ended up issuing me a new serial number that they emailed to me and registered with their system. Easy as pie.
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I forget my anthor email for apple store what can i do ? You action is highly appreciated
I forget my anthor email for apple store i have password but the email no what can i do ? You action is highly appreciated .
http://support.apple.com/kb/HT5625?viewlocale=en_US
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My son got an iPad mini and he is 10 years old. Do I set it up as new with his own user name or is he too young? How can I set him up where hehas his pass code but I have one for parental controls? Can it be set up without attaching a credit card to the device as I plan to get him iTunes cards as allowance rather than have my cc attached
joybells4 wrote:
... mini is still activated on previous owners itunes/cloud and won't let me access... Is there a way to re-boot the mini and add my info.
No.
Removing a device from a previous owner’s account
You have to use the Apple ID and Password that was Originally used to Activate the iDevice.. -
Recently my iMac running 10.8.5 started shutting down in the middle of things like saving pics or emailing. An accompanying error message told me to contact Apple support.. here I am. If I rebooted it runs ok for a few more days. I enjoy YouTube and Hampster any suggestions?
D from BostonFirst of all thank you for your help. Second, I edited out the Anonymous UID.. and do not see anything named shutdown, Stall, Spin or Hang .... If there are any other suggestions you could make, I am so listening.
Interval Since Last Panic Report: 3285 sec
Panics Since Last Report: 1
Anonymous UUID: Edited out....
Sun Oct 6 10:20:08 2013
panic(cpu 1 caller 0xffffff7f97d5c281): NVRM[0/2:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80979ab000 0x094700a1, D0, P0/4
Backtrace (CPU 1), Frame : Return Address
0xffffff80976537f0 : 0xffffff801761d636
0xffffff8097653860 : 0xffffff7f97d5c281
0xffffff8097653920 : 0xffffff7f97e2f1f6
0xffffff8097653960 : 0xffffff7f97e2f254
0xffffff80976539d0 : 0xffffff7f980eaac9
0xffffff8097653af0 : 0xffffff7f97e57ad1
0xffffff8097653b10 : 0xffffff7f97d6303f
0xffffff8097653bc0 : 0xffffff7f97d60ad6
0xffffff8097653dc0 : 0xffffff7f97d61b41
0xffffff8097653ea0 : 0xffffff7f97cfd80a
0xffffff8097653ef0 : 0xffffff7f99707838
0xffffff8097653f40 : 0xffffff7f99706783
0xffffff8097653f60 : 0xffffff801763e26e
0xffffff8097653fb0 : 0xffffff80176b3257
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f97c fb000->0xffffff7f97f9dfff
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f97c51000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f97ce7000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f97ca4000
com.apple.nvidia.nv50hal(8.1.6)[3455BCFE-565A-3FE5-9F0B-855BCB6CC9B3]@0xffffff7 f97fa9000->0xffffff7f9827cfff
dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f97c fb000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f97c51000
com.apple.driver.AGPM(100.13.12)[40BECF44-B2F1-3933-8074-AD07B38CA43A]@0xffffff 7f99705000->0xffffff7f99716fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f97c51000
dependency: com.apple.driver.IOPlatformPluginFamily(5.4.1d11)[D57AB2EB-A2D1-3002-BDAA-E61E2 3A9D8F7]@0xffffff7f98722000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f97ce7000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f97ca4000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12F37
Kernel version:
Darwin Kernel Version 12.5.0: Mon Jul 29 16:33:49 PDT 2013; root:xnu-2050.48.11~1/RELEASE_X86_64
Kernel UUID: B1B58405-A2B2-3C44-B25D-495053D52AB5
Kernel slide: 0x0000000017400000
Kernel text base: 0xffffff8017600000
System model name: iMac9,1 (Mac-F2218FA9)
System uptime in nanoseconds: 3823891658319
last loaded kext at 3540169233671: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f99857000, size 16384)
last unloaded kext at 3683723440921: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f99857000, size 12288)
loaded kexts:
com.apple.filesystems.msdosfs 1.8.1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.7f2
com.apple.driver.AGPM 100.13.12
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.4.7fc2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMikeyDriver 2.4.7fc2
com.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.driver.AppleLPC 1.6.3
com.apple.driver.AppleBacklight 170.3.5
com.apple.GeForce 8.1.6
com.apple.driver.AppleUpstreamUserClient 3.5.12
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.filesystems.autofs 3.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleIRController 320.15
com.apple.iokit.SCSITaskUserClient 3.5.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.driver.AppleUSBHub 623.4.4
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.nvenet 2.0.19
com.apple.driver.AppleUSBOHCI 621.4.0
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.4.7fc2
com.apple.iokit.IOAudioFamily 1.9.2fc7
com.apple.kext.OSvKernDSPLib 1.12
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f2
com.apple.driver.AppleHDAController 2.4.7fc2
com.apple.iokit.IOHDAFamily 2.4.7fc2
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.7f2
com.apple.driver.AppleSMC 3.1.5d4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.4.1d11
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.nvidia.nv50hal 8.1.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.NVDAResman 8.1.6
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.kext.triggers 1.0
com.apple.driver.AppleUSBHIDKeyboard 170.2.4
com.apple.driver.AppleHIDKeyboard 170.2.4
com.apple.driver.AppleUSBHIDMouse 175.8
com.apple.iokit.IOUSBHIDDriver 623.4.0
com.apple.driver.AppleHIDMouse 175.8
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.6
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.iokit.IOUSBMassStorageClass 3.5.2
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.5
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 630.4.5
com.apple.driver.NVSMU 2.2.9
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.45f0
Graphics: NVIDIA GeForce GT 130, NVIDIA GeForce GT 130, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000342ASQ, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 3
USB Device: Photosmart Premium C309g-m, 0x03f0 (Hewlett Packard), 0x7d11, 0x24100000 / 2
USB Device: composite_device, 0x090c (Silicon Motion, Inc. - Taiwan), 0x2000, 0x26400000 / 3
USB Device: Keyboard Hub, apple_vendor_id, 0x1005, 0x26200000 / 2
USB Device: Apple Keyboard, apple_vendor_id, 0x021d, 0x26220000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 3
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x04300000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 3 -
I have just setup a new ipad and first app I downloaded was ibook. my ipad says its installed but I can't find it. any suggestions please?
For some reason this happens to some people. The one thing that works is to reboot your iPad. To reboot: Press and hold BOTH the power and home buttons at the SAME time for at least 10 seconds (ignore the red slider) until the Apple Logo appears, then let go of both buttons and your iPad wil restart. Once it's back up, I'm betting you'll see iBooks.
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Can one ask for engraving for ipad and its case in retail store or it is just an online feature?
I am wondering if I go to an apple retail store, can I ask for engraving for ipad and its case that I bought there? Or they are doing this only for online purchases.
Many users have found that engraving reduces the resale value of iPads.
Cheers, Tom -
I have an iPhone 5 an iPad and iPhone 4S all connected to the same apple ID, but for iMessage for some reason it uses my husbands phone number
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
Cheers, Tom -
my ipad mini has been stolen and i have activated the find my iphone to lock. now it is only a wifi device so what are the chances that a person can get hold of it and log onto wifi without the password of my device to unlock. does that not make the app rather less useful as i have to hope that the person is apt enough to log onto the internet but not enough to erase it and start afresh. is it possible to find my device even afte someone has erased it?
"Losing your iPhone feels lousy. Thankfully, iCloud can help you get it back. But if it looks like that’s not going to happen, new Find My iPhone features in iOS 7 make it harder for anyone who’s not you to use or sell your device. Now turning off Find My iPhone or erasing your device requires your Apple ID and password. Find My iPhone can also continue to display a custom message, even after your device is erased. And your Apple ID and password are required before anyone can reactivate it."
http://www.apple.com/icloud/features/#fmip -
i make Rest for iPad, and now every time i open it , i chose the country and the network and tells me he works the activation and then tell me the iPad could not be activated, try again what can i do
Those are the instructions for your computer's iTunes (i.e. using the Store menu at the top of your computer's iTunes and selecting 'View My Account' on it). If you are doing it on your iPad then are you following the instructions for iOS devices :
To unhide your purchases
Depending on the content type, open the App Store, iBooks, or iTunes Store on your device.
Scroll to the bottom of the main page.
If you're not already signed in, tap Sign In.
Tap your Apple ID name, then tap View Account.
Scroll down on the Account pane, and tap Hidden Purchases.
Locate the item you would like to unhide then tap the Unhide button. -
I've been using numbers for iPad and I accidentally deleted a column. And the auto-save feature saved that and now I can't undo it. Does iCloud storage have backups of saved files from like 10 minutes ago? I have numbers synced to iCloud.
I tried to undo it but the app crashed.
I am hoping there's like a previously saved version of my file in iCloud somewhere.No, iOS does not do short term incremental back ups to iCloud such as you get with Time Capsule.It backs up when you do soo manually, or if set properly, when the device is plugged in and connected to WiFi. It will not have saved your changes as of 10 minutes prior.
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