I have Adobe 8 Pro and until recently when i open up a document it closes on its own in 5 secs. Any help with this?

What OS? Did it ever work. From what you say, it seems it has never worked. Has it always been on this OS?

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I have Adobe Acrobat Pro and it crashes when I open it...

I have restarted my computer and it is still crashing...

Hi Grace,
Please let me know what OS are you using?
Does Acrobat crash when you open any particular pdf or any pdf?
What version of Acrobat are you using? Have you updated it to the latest patch.
Was it working fine for you before?
Please check the performance after disabling any antivirus or anti-malware software you might have and check.
Regards,
Rave

Powerpoint presentation I have stored in icloud until recently were syncing to Keynote on my iPad with no problem. Now when I open Keynote on my iPad there is nothing. I could use some help with this problem.

powerpoint presentation I have stored in icloud until recently were syncing to Keynote on my iPad with no problem. Now when I open Keynote on my iPad there is nothing. I could use some help with this problem.

Morning AndreD86,
Thanks for using Apple Support Communities.
These articles explain exactly what is backed up by using their method.
iTunes: About iOS backups
http://support.apple.com/kb/ht4946
and
iCloud: Backup and restore overview
http://support.apple.com/kb/ht4859
Also we want to double-click the Home button and swipe the Task Bar to the right.
Then make sure the button on the far left of Task Bar is not muted.
Best of luck,
Mario

I have an iPhone 5 and just recently when I get the camera button and it opens there is a black border around the screen and the screen is small and I don't know what I did to cause it or what to do to make it go away anyone help

I have an iPhone 5 and just recently when I opened the camera there is a big black border around the screen causing the picture itself frame to be smaller I don't know what I did to cause this or what I can do to make it go away can anyone help/

First off, try a reset of the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. After the phone restarts, see if the problem persists.

I have Adobe Acrobat Pro and it will not open my Photoshop CS4, error code 148.3 Can you help?

I have Adobe Acrobat Pro and Windows Vista. I am unable to open my Photoshop CS4, error code 148.3. Can you help me resolve this problem?

Hi,
Please try the steps given in following article:
http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
Regards,
Anoop

I have a macbook pro and I recently installed OS X yosemite 10.10.1. Since then the scanned documents from my canon mx450 appear black, even those that I have scanned before the installation. It works fine on other pc though. I tried reinstalling the

I have a MacBook Pro and I recently installed OS X Yosemite 10.10.1. Since then the scanned documents from my canon mx450 appear black, even those that I have scanned before the installation. It works fine on other pc though. I tried re-installing the canon drivers but nothing changed. Please help.

zoiand wrote:
Since then the scanned documents from my canon mx450 appear black, even those that I have scanned before the installation.
This is very odd. Were the images that you scanned before installing Yosemite saved as JPEG? If yes, have you tried saving the scanned image as a TIFF?
Also, if you scan to a USB memory stick from the MX and save this as a JPEG, and then open the file on the Mac, does it also display as black?

I have a macbook pro and use BT homehub 3. can't work out how to connect my time capsule. can anyone help, thanks.

I have a macbook pro and use BT homehub 3. can't work out how to connect my time capsule. can anyone help? thanks

Just need to plug the TC in to the hub in bridge mode.. do not try and bridge the homehub.. it is not possible with the setup BT uses.
To bridge the TC.. plug it directly into a computer by ethernet.. no other connection to the TC or the computer.
Press and hold in reset until the front LED flashes rapidly.. about 10sec.
Release the reset.
Open the airport utility and setup the TC to bridge mode.
The actual method depends on version of the OS and airport utility you use.
This is version 5.
Sorry I cannot post the v6 as I am on a snow leopard computer now. But you go to the network tab, and choose off bridge mode for method of connection. It will be NAT and dhcp by default.
Then setup wireless.. you have a number of choices here.
Either setup with the same SSID Security and password, as the homehub uses.. or a different name, and password..
Each method works fine.. but you sometimes have issues with wireless channels.. for now leave it on auto and see what happens.. if you have issues lock down the radio channels on both devices.. use one out of the following on each, 1, 6, 11 or 13 in UK.. so say 6 on the homehub then 13 onthe TC.
Update the TC.. unplug fromt the computer and plug it into the homehub.
If you have other issues with the setup tell us what OS you run so we can post suitable screenshots.

I have Adobe Acrobat Proffesional and Adobe Reeader. When ever I open a document it closes on its own in about 10 seconds. How do I fix this?

I have Adobe Acrobat Proffesional and Adobe Reeader. When ever I open a document it closes on its own in about 10 seconds. How do I fix this?

Windows 7.
Adobe Acrobat 8 with the Original DVD.
Adobe Reader X1 downloaded off Adobes site.
Both versions of adobe close after 10 seconds or so once I open a PDF file. I started having this problem about 2 weeks ago. Everything else if fine with the computer
I have run various virus scans. Haven’t found any issue.
Regards,
Dave

I have a MacBook Pro and can't print pdf files or word documents using my HP Wireless Photosmart Printer. It will print files from the internet. Any suggestions or ideas will be greatly appreciated. Thank you.

I have a MacBook Pro and can't print pdf files or word documents using my HP Wireless Photosmart Printer. It will print files from the internet. Any suggestions or ideas will be greatly appreciated. Thank you.

Hello, SoonerAnesthetist.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue.
OS X Mavericks: Solve printing problems
http://support.apple.com/kb/PH14142
Cheers,
Jason H.

I have a 19 digit Adobe Photoshop Elements 12 Serial number. It should be 24. Any help with this?

I have a 19 digit Adobe Photoshop Elements 12 Serial number. It should be 24. Any help with this?

Where are you looking for the serial number?
If you have the disks, the number commencing 1057 is usually inside the packaging. It’s necessary to pull out the white inner box.
If you purchased this some while ago and the product, the serial number should be in your Adobe account. Click on the red Adobe logo (top left on this web page) sign-in with your Adobe ID (email & password) and choose Manage Account. You should be able to browse your purchase history and registered products.

After installing the new Yosemite OS on my iMac I can no longer send email. I can receive email, but not send. I use gmail and can send email on the gmail (google) site, but not on "mail" on my iMac. Any others with this problem? What should we do?

After installing the new Yosemite OS on my iMac I can no longer send email. I can receive email, but not send. I use gmail and can send email on the gmail (google) site, but not on "mail" on my iMac. Any others with this problem? What should we do?

My gmail, which is correctly configured for Mail with gmail SMTP and Google IMAP, works for awhile on Mail, which I leave open while working on other applications. But several times a day I get msg from Google: "We recently blocked a sign-in attempt to your Google Account" . . . and requiring me to verify my account details, re-enter passwords, confirm security settings (or change them from "disable" to "enable less secure methods" and so on). In Mail I also have tried "taking all accounts online", and re-entering my gmail password inside Mail account settings. These steps successfully re-set comms between gmail and Mail ... for awhile, then it happens again. Enough occurrences over a work day that I just quit Mail and revert to accessing gmail directly. Apple Care advisor and an Apple knowledge base article say that Apple can't deal with this, as gmail is third-party app, and they refer me to gmail, and so far I've found nothing helpful there.
From today I also have several instances of a window saying "Mail has unexpectedly closed" and asking me to Re-open it.
I also use Yahoo mail, which stops working with Mac Mail at the same time as gmail, but I do not receive notices to re-verify from Yahoo.
I recently upgraded from Mavericks to Yosemite. The Mail problem happened occasionally with Mavericks but is far more frequent with Yosemite.

I have a USB cable for my iPod touch 4th gen. I have tried almost everything to make my windows computer find my iPod touch but its not finding it. Any help on this issue?

I have a USB cable for my iPod touch 4th gen. I have tried almost everything to make my windows computer find my iPod touch but its not finding it. Any help on this issue?

If not successful:
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try another USB port and cable
Try another computer to help determine if you have an iPod or computer problem

HT4208 When I tap the Apple store, youtube and the itunes apps on my iPad they do not open. Any help with this please?

When I tap the Apple store, YouTube and the iTunes apps, they don' launch. Any help with this?

1. Double-click the Home button to close all Inactive Apps in Task Bar
2. Hold the Apps in Task Bar down for a second or two until you see the minus sign
3. Tap the minus sign to close App
4. Tap center of screen to return to Home Screen
5. Reset iPad. Hold the Sleep and Home button down for about 10 second until you see the Apple logo. Ignore the red slider

I am having problems loading sampler patches into the exs24 sampler, when i got into edit menu and load multiple samples all the samples r greyed out and i cannot slect them, any help with this would be much appreciated

I am having problems loading sampler patches into the exs24 sampler, when i got into edit menu and load multiple samples all the samples r greyed out and i cannot slect them, any help with this would be much appreciated

It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions.
How large is your hard drive and how much hard drive space do you have left?

My iPod touch was stolen and recovered. I can use my Apple id for this site but the theif changed the Apple id needed to update apps etc and I do not know how to delete his acct. Any help with this will be greatly

My iPod touch was stolen and recovered. I can use my Apple id for this site but the theif changed the Apple id needed to update apps etc and I do not know how to delete his acct. Any help with this will be greatly appreciate

If the thief enabled activation lock on the device, then there is nothing that can be done. Only the password for the Apple ID that it is locked with can disable activation lock.

I have Adobe 8 Pro and until recently when i open up a document it closes on its own in 5 secs. Any help with this?

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