I have Adobe Acrobat Pro 9, moved it to a new computer, reregistered, and now am unable to use any of the edit capabilities. Help?
I have Adobe Acrobat Pro 9, moved it to a new computer, reregistered, and am still unable to use any of the edit capabilities. Help?
We always like to know what solutions work. The other options that would cause problems include:
1. the file is either secured or a PDF/A
2. you need to update Acrobat (Help>Updates)
Similar Messages
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I need to install a volume license for Adobe Acrobat Pro from an old to a new computer
I need to install a volume license for Adobe Acrobat Pro from an old to a new computer
I have the correct License Key which I checked on Adobe License site but when I enter it
is says it's incorrectProblem solved,
I found the original Adobe installation files on our system that we used to first intall Acrobat Pro.
Using these files with the correct volume license key we were able to install the programme on our new Computers.
I was also informed by Adobe Help that I could also download these file from the Adobe License website after logging in.
https://licensing2.adobe.com/
Click on Licenses / Download and then Software
Hope this might help anyone else with the same problem
Robert -
I have Adobe Acrobat Pro and Windows Vista. I am unable to open my Photoshop CS4, error code 148.3. Can you help me resolve this problem?
Hi,
Please try the steps given in following article:
http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
Regards,
Anoop -
I have adobe acrobat pro for windows and it is freezing up when I try to convert a word file to pdf... I have tried to get this done six ways from Sunday but it is just not working... help! Chris.
It would be helpful to know what version of Acrobat, WORD, and operating system.
Without that info, I would suggest at this point to open your WORD file and then go to the print menu and print to file using the Adobe PDF printer. Open the created file in Distiller and see if you get a PDF. If so, check to see if AcroTray is running in the background.
You say you tried many ways. It would help to know what you tried and what worked or did not work, and at what point the failure occurs. -
I have Adobe Acrobat Pro 9 version 9.5.2 running on my mac. I recently reinstalled my mac from a backup and now Acrobat will not update. Thanks Glyn.
Hi GlynIC,
What exactly is happening when you try to update.
How are you trying to update it, using patch or doing a check for update from application itself. -
We have adobe acrobat pro installed on our computer - we have changed the password - but it is still not giving us access to update our adobe reader. The name is showing as Marriner. Is this linked to our account?
What is your operating system?
To install/update Adobe Reader or Acrobat you need to supply your computer's Administrator password. -
I was able to open a pdf document but was unable to save to my computer. I have adobe acrobat pro xi. the message i received was. "the document could not be saved. there was a problem reading the document (8)."
I was able to convert it to a Word document and then save, but I should not have to do that.Did you try a Save As? What OS? Have you updated Acrobat?
Another alternative is to print to a new PDF. That is probably a better work flow than going to WORD and back. -
I have adobe acrobat pro xi and im doing encrypting end same pdf after encrypt has damege
i have adobe acrobat pro xi and im doing encrypting end same pdf after encrypt has damege / i re install the adobe acrobat but it's not help / i up date to and it's not help . what to do?
th
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Adobe Acrobat Pro 9.4.6 Sticky Note Icons are huge and can not resize
My coworker is having a problem with the size of the Sticky Note (comments) Icon. It is huge and we can not resize.
When you open the icon, it takes up the whole page. We can change the Font size, but the actual icon will not resize.
The same document opened up from someone else, the icon views normal. We all have Adobe Acrobat Pro V9.4.6. Any suggestions on a fix?
Thank You.JimJSC,
Your reply also helped fix a problem I had with not being able to resize sticky notes. My original display resolution meant that the resize symbols in the lower corners of the sticky note weren't accessible. In Acrobat X, the setting is under Acrobat, Preferences, Page Display, Resolution. -
I just bought an I phone and was playing Scrabble when an advertisement popped up and I tried to go back to the game and now I can't use any of my apps because whenever I touch one they shake and have an X on them. What did I do?
Relax. Nothing is wrong.
You accidentally tapped-and-held a little too long and you entered what many people call "jiggly mode" - i.e. app reorganization and deletion mode. When in this mode, you can move apps around on your various home screens, create and organize app folders, and delete apps (by tapping the X).
Exit this mode by tapping your Home Button one time. -
I have am IPhone 3GS. I put all my pics in folders and now I dont know how to pull the folders off my phone on my laptop . I want to change up and delete some of them, Can anyone help
You have to make the changes you want in the folders on your computer, then sync your new choices via iTunes. iPhone, iPad and iPod touch: Syncing photos via iTunes, http://support.apple.com/kb/HT4236
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I bought a new laptop after mine was stolen. I also purchased Adobe Acrobat Pro on Disc. I then realized my new steady state laptop doesn't have a CD drive... Can I download the software with my serial number or do I have to send it back and purchase the downloadable version?
I also purchased Adobe Acrobat Pro
Which version?
You can simply download the installer from Adobe, install then enter your serial number when prompted.
Download and Installation Help -
I have Adobe Acrobat Pro v. 9.0. I would like upgrade to v. 11
I'd like to upgrade from Adobe Acrobat Pro v. 9 to Acrobat Pro v. 11. via uninstalling v. 9.0 and installing v. 11. The reason is that I'm having problems opening PDF files on my PC.
Acrobat XI Pro does not work as well as previous versions. For example, using "Combine Files into PDF" function, Acrobat will not work if one or more of your WORD docs has a text layer (such as in a WORD template to produce a letterhead). The text layer will not print to PDF, although this function works fine in previous versions. It will convert your WORD docs to PDF, but if any WORD doc has a text layer, it will not be converted. It will show up as a blank space. I have a letterhead text layer that has my work credentials. It does not show up on the converted PDF, using the bundle (Combine Files into PDF) function. Tech Supports workaround for this is to first create a PDF from the WORD page that has a text layer by first clicking on Acrobat, at the top of the monitor page, then clicking on Create PDF. Save the PDF, which will have the printed text layer. Then go to Combine Files into PDF and include that already created PDF page in the bundle. That will work, but it's another step you have to go through to create your bundle, i.e., your work flow is interrupted by having to accomplish the workaround (documented in Adobe Case No. 0185444461). Acrobat Pro 9 extended did not need this workaround - nor did previous versions. Tech Supports comment was that Adobe changed a lot of things - in this case, not for the good.
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I have Adobe Acrobat Pro. Do I need to purchase Forms Central separately?
I've created a form using Adobe Acrobat Pro, now I want to distribute the form but it keeps asking me to subscribe for the monthly service. Is this not included in the Pro version?
Formcentral service is not included in the perpetual license of Acrobat XI. It must either be purchased separately or it is included in the subscription version of Acrobat.
Andrew -
I am trying to load my CD of adobe acrobat pro 9 on my macbook pro, but cannot get it to open. Any suggestions?
You need to be more specific. what version of OSX? What Mac? Does it even mount the DVD/ volume (i.e. does the icon appear on your desktop)?
Mylenium
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