I have already asked this question but can't find it
Hello
I used to be able on Mozilla to listen on-line to all of the BBC radio stations via their website but in about February of this year it has just stopped .....I click on their listen again facility the way I used to but nothing happens it is really frustratingI have asked and looked on-line in vain to find the answer to this question ..
I can access them via Internet Explorer and Google but Mozilla is the browser I use and I want to be able to listen to them via that
Do I have to add something on to be able to do this?
Your help in this would be really appreciated
Thankyou
Where will this question appear?
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
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There is no apparent way to upload the screenshot so I did not. Not a very intuitive site.
Continue in your old thread and attach the image there.
* https://support.mozilla.org/en-US/questions/982073
* If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]]
Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem (on the thread linked above). -
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Your help is much appreciatedHi Eric Ferguson,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
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Told you I was newKevsmac...
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Good article here > Thomas' Corner : Mac Virus Guide
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