I have an Adobe Acrobat Pro subscription, but I can't find where to download the software for my laptop.
I see the page labeled "manage" my subscription, but I can't figure out where to go to find the link to download the software to my laptop. I have it installed and running on my desktop machine, but I thought I could run in on both my desktop and my laptop using the same subscription.
sign in with your adobe id and download, https://creative.adobe.com/
Similar Messages
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I am trying to find at least the trial version so that I can enter the serial number that I have on the back of the case and activate the full version so I can get some work I need to get done finished. My laptop was thrown away after a flood in my basement and I believe the cd was still in it. I don't recall ever taking it out.
Forget your existing disc and serial number. They won't work.
Download the new non-activation version of CS2 (applies to CS owners as well) from
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Install then enter the new serial number provided at that link. -
Does anyone have an answer to my question?
If they were purchased they can be downloaded.
http://support.apple.com/kb/ht2519
http://support.apple.com/kb/ht2727
If they were rented you have 24 hours after starting it to finish it. -
I have an Adobe Acrobat Pro subscription without a serial number. In a needed reformatting of my hard drive, Adobe Acrobat was removed. How do I get access to my Adobe program again?
Hi,
Go to http://www.adobe.com and sign-in with you Adobe ID ( on which you purchased the subscription).
Then, on right hand side panel, click on 'Desktop' under Apps section. And then location Acrobat XI Pro and download it.
Regards,
Anoop -
I have bought the new photoshop cc but i can't find where to download it?
I have bought the new photoshop cc but i can't find where to download it?
Hi Rebecca
I spend a fair bit of time answering question on this forum, but I had to do a clean reinstall of my operating system, and reload all programs recently. And I can't say it was particulary easy to find and download the Desktop Application manager, which handles the rest of the installations for you.
This is the Creative Cloud FAQ
http://www.adobe.com/nz/products/creativecloud/faq.html
And this is the Creative Cloud installation and update FAQ
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Click on the second link, and twirl out the first link (From creative cloud website) and follow the steps.
Good luck and I know you'll enjoy using CC. You'll find a long list of excellent tutorial videos here
http://tv.adobe.com/show/learn-photoshop-cc/ -
I've just bought QuickTime Pro - but I can't find where to download it - can you help?
I've just bought QuickTime Pro - but I can't find where to download it - can you help?
Click here and follow the instructions.
(118935) -
Also, is there a way I can email a Pages document on my iPad?
You have posted this n the wrong forum, which is probably why you havent ha. Reply yet.
I'll try to help anyway.
At the moment iCloud only shares pages documents between iOS devices, which is why you can't find them on your iMac.
To email a document from our iPad, touch the spanner icon in the top right corner and then "share and print"
Hope that helps. -
I have installed Adobe Acrobat Pro DC but I want Pro XI. How do I update?
What the topic says
Hi Johan,
Please refer to this KB doc. Acrobat DC uninstalled Acrobat XI | How to get Acrobat XI back
In case if you still have any query or experience any issue please let us know. We will be happy to help you.
Regards,
Aadesh -
I have tried to cancel my contract for acrobat pro subscription, but when I follow the instruction, I only get circled around. Also on the phonme I never get an answer. Can you help me? Does anyone have a fax address where I could place my cancellation ?
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
I already have a acrobat pro subscription but instead of giving my the download button it gives me the subscribe now button
Hi paulp,
I've checked your account. It looks as though you purchased Acrobat outright (versus getting a subscription). Is that not what you thought you purchased?
That order is currently processing, but once it goes through, you should get a confirmation email from Adobe with instructions for downloading your software. If you're logged on to http://cloud.acrobat.com/acrobat, then that page would be prompting you to subscribe (since you don't have a subscription).
Best,
Sara -
Why did I get this email "Expiration of your Adobe Acrobat Pro Subscription"?
I'm supposed to have a yearly subscription to Adobe Acrobat Pro.Hi jksjcg,
Kindly contact our chat support:http://helpx.adobe.com/x-productkb/global/service-b.html
Regards,
Florence -
Adobe Acrobat Pro subscription
I am currently considering buying the Adobe Acrobat Pro subscription service.
I am quite new to cloud computing and I do not have a fast internet connection. Also at times I need to work offline such as when travelling in trains and aircraft.
Does this mean that all work I will be doing with PDFs will now be in a browser?
Am I able to store my documents locally?
Is there a local installation that comes with the online subscription that allows me to work offline also?
How well does Adobe Acrobat Pro work if the user's internet connection is slow?
It would be great if Adobe could address these sorts of basic questions in an FAQ page - or if there is one make it easier to find because I didn't see one!
I would appreciate any advice or feedback from users who have already subscribed.
ThanksDoes this mean that all work I will be doing with PDFs will now be in a browser?
No, you will be in Adobe Acrobat as you are familiar with now and it will be installed on your drive just like it always has been installed.
Am I able to store my documents locally?
Yes of course you are. You don't have to save anything in the cloud that you don't want to save in the cloud. The cloud storage is a convenience.
Is there a local installation that comes with the online subscription that allows me to work offline also?
Yes, the installation is local. Only the licensing is in the "cloud". You DO need to be signed into the Creative Cloud but that's about it. If you are disconnected it doesn't matter unless it is for extended periods. Think weeks.
How well does Adobe Acrobat Pro work if the user's internet connection is slow?
Again the only thing that gets checked in the cloud is the licensing and that is on a timeframe setup by Adobe -
Trying to update Adobe Acrobat Pro DC, but it's been stuck at 35% for a little over a day?
Hi mattwillball,
Could you please let me know what version of OS are you using.
You might need to refer the following KB doc link for issue where Acrobat download and install process is stuck at 35% on MAC:
Installation Prompt to Close SafariNotificati
If this does not help, then please let me know if you get any other error message when installation is stuck.
Hope to hear from you.
regards,
Anubha -
i have purchased adobe acrobat 10 standard ,but i want to downgrade to acrobat 9 standard,can be done or not?
No, Adobe is no longer selling any version of Acrobat 9 and the program is EOL, anyway, with only the most critical issues being patched.
Mylenium -
How much cloud storage do i have with adobe acrobat pro?
Is there a limit to the amount of cloud storage that I have in adobe acrobat pro?
Hi sclegalnurse,
We are currently offering 5 GB of storage in Acrobat.com online accounts (which is separate from Acrobat Pro).
Best,
Sara
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