I have an apple account but i am trying to purchase something on a device ive never used before and its asking me these security questions i dont know. how do i reset the questions or get rid of them
help plz
Hi
This should helps you reset your security questions:
http://support.apple.com/kb/ht5312
Hope this helps
Similar Messages
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what can i do if i forgot my security questions and i want to use my redeemed card
<Title Edited by Host>How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
I can't purchase anything because my Ipod Touch 4th Gen keeps saying invalid address
When I know its correct... and I dunno wut to do about it...There are a number of threads about it - it looks like Apple recently updated their address validation. Some people have recorded success by :
ensuring that their iTunes account address is exactly the same as appears on their credit card bill
putting something in the second line of the address (including just copying the first line)
expanding abbreviations e.g. St to Street, Ave to Avenue etc (or conversely abbreviating)
putting apartment or suite number on the second address line -
im trying to make a purchase on itunes and its asking for my security question and i dont remember them its been years since i made this account how can i reset them
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98991) -
I have two apple accounts, but can only access one. I did all the steps to recover the older account's password but nothing worked. I need to access the older account to update apps. Also would there be a way to just combine both accounts?
Were you able to reset the account's password ? If not then how did you try to get it reset e.g. http://iforgot.apple.com (which would have sent it to the rescue email address if you have one on that account) ? You can also try contacting iTunes Support in your country to get it reset : http://support.apple.com/kb/HT5699
And no, accounts can't be merged nor content transferred between accounts. -
I'm trying to download what's app chatting application and the massage given (need your secret answers for the below questions to proceed your purchase request ) but the problem is I forgot my answers :((( how can I reset the questions and the answer ????
Visit this site: http://support.apple.com/kb/HT5312
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Question: How do I stop the syncing of/get rid of MobileMe?
Question: How do I stop the syncing of/get rid of MobileMe?
If you haven't yet signed out in System Preferences>MobileMe go there: go to the iDisk pane and if you have iDisk Syncing running, stop it. Go to the Sync pane and turn off all syncing. Then go to the Account pane and sign out.
Also go to iPhoto and/or Aperture if applicable and if they have an accounts section in Preferences remove MobileMe from it (not all versions do).
If you have already signed out you won't be able to sign back in to do this. In that event, or if the above doesn't work, go to (user)/Library/Preferences/ByHost and remove all .plist files beginning with com.apple.DotMac and com.apple.idisk. -
I just seem to go round in circles - all I want to do is set up iCloud on my pc and I keep being told that I have an apple account but not an iCloud account - help
You're getting that messge because you are trying to create an iCloud account on your PC. You can only create an iCloud account on an iOS device (iPhone, iPad, iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.2) or higher. After creating the account on one of these devices, you will then be able to sign into the account on your PC.
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I have an apple account but it keeps saying that I have to verified it and that on my yahoo account that I have verified it what do I do?
Please be more specific. What are you trying to accomplished when it asks you to be verified?
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I have an Apple account but i can't install the free Applications?
I have an Apple account but i can't install the free Applications always asking about the billing payment?so what shall i do?
You need to supply the Requested Information...
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I am trying to download a movie in iTunes and I was asked two security questions. They are different form the questions I chose and whenever I exit and try again, I see that the questions change every time. How can I reset the questions?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I tried to reset my login password on my macbook last night and I must have typed in a wrong letter when i reset my password. Now I don't know either my login or administrative password and I can't do anything on my computer! How do I reset the passwords?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
Hi - I need help. I would like to use my old iPhone 3 as an iPod for music only. Problem is that my phone is locked with a password I can't remember. I havent used the phone since I got my iPhone 4. Anyone who know how I can reset the phone to standard installation or just get acces to the phone. There is no SIM card in the phone.
Hi Lawrence,
Thanks for your prompt response, however I have first seen it now. I have placed an active SIM card in the iPhone turned it off and on. It now says SIM locked, please write access code. The problem is I don't remember the password. When I connect it to iTunes it tell me that I have to write the password before it can be used with iTunes...... Do you have any good ideas? I see you are from the NYC area.... used to work there back in the early 90´ Those were good days..... What a City -
Hi, I've lost my Mac password to allow my Mac to install new software like Maverick OS. Does anyone know how I can reset the password please, so I can allow updates? Thanks.
Help here > Reset the user password in OS X Lion, Mountain Lion and Mavericks: Apple Support Communities
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I cabt use my itunes its asking for my credit card i dont have that card but i liafed a itunes
I cant use my itunes its asking for a credit card i dont have that card no mire but i loaded a itunes card i kant use pkease fix
Hi ..
Try here > Create an iTunes App Store account without a credit card
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