I have an Apple account but i can't install the free Applications?
I have an Apple account but i can't install the free Applications always asking about the billing payment?so what shall i do?
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Dear iTunes Store Support, I have an Apple ID but I can not buy the application
because my Apple ID has been disabled. Please enable my account so I can buy the application. 1) My account information:
Apple ID: ****
2) I do not have a credit card that was used a few free gift code redeem found on the internet, and some free application only.
A few free applications that I bought last:
quickoffice, papago..
Thank you for your support,
<Email Edited By Host>These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your account id from your post.
Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Hi , I brought an I pad air 3 months ago. But recently I can't install any application and can't update any application. Even I can't install any free application. I can see one dialogue box about in red colors " there is a previous purchase problem please type your bank information correctly" . So I don't know what to do please help me. Thanks
The message implies that a previous purchase may not have been paid-for due to problems collecting the money from your account. Have you tried logging into your account and updating/changing your payment details (tap on your in Settings > iTunes & App Store on your iPad and tap 'view Apple id' on the popup and sign into it) ? Until there is an accepted payment method on your account (credit card, redeemed iTunes gift cards) and what you owe has been paid then you won't be able to download anything (including app updates).
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I hve a apple account but I can't sign in, I have a apple account but I can't sign in
I have alpple id.. but I can't sign in apple store or download free apps
The Apple ID is used for:
Settings>iTunes and App Store Where you purchase media from.
Settings>iCloud
Settings>Messages>Send and Recieve
Settings>FaceTime
Settings>Game Center
You will have to go there and log out or delete the existing ID/Account and log in with your own
Note:
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
Also, some game apps are locked the ID used in game center. -
I have two apple accounts, but can only access one. I did all the steps to recover the older account's password but nothing worked. I need to access the older account to update apps. Also would there be a way to just combine both accounts?
Were you able to reset the account's password ? If not then how did you try to get it reset e.g. http://iforgot.apple.com (which would have sent it to the rescue email address if you have one on that account) ? You can also try contacting iTunes Support in your country to get it reset : http://support.apple.com/kb/HT5699
And no, accounts can't be merged nor content transferred between accounts. -
I have an i-pad and have just got an i-phone but want 2 use a different I cloud? I've set up new email account and apple ID, but I can't change the I-cloud settings, can u help PLS??
The procedure is Settings>Messages>Send & Receive at>You can be reached by iMessages at>Add another email address. The email address has to be a valid working email address, obviously. Apple should verify the email address and you have to go to the inbox of that email account, read the verification email from Apple and follow the inductions in the email in order to complete the verification. Then you go back to the settings, uncheck your email address and check the new email address to be used as the contact email address.
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How can I restore my data from iCal? I didn't make any backup, but I use time machine with an external HD. I deleted iCal when I deleted my gmail account. I have tried to restore, but I can only restore the iCal software and not the data.
So what is your question?
If you forgot your encryption password:
Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
If you can't remember the password and want to start again, you must perform a full software restore and chooseset up as a new device when iTunes prompts you to select the backup from which to restore.
The above comes from here:
http://support.apple.com/kb/HT4946 -
My icloud account is not verifying it says check my mail witch I have done and I get a message say your iPhone for has been used to set up and Icloud account but still can not use the icloud can anybody help me.
Be sure you are checking the email account that you used to set up the Apple ID you used to create the iCloud account. Also, be sure to check your spam/junk folder as well as your inbox. The email you should receive looks like the image below. When you get it, click the Verify Now link.
If it still isn't there, try going to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right look for a link to resend the verification email. -
I just seem to go round in circles - all I want to do is set up iCloud on my pc and I keep being told that I have an apple account but not an iCloud account - help
You're getting that messge because you are trying to create an iCloud account on your PC. You can only create an iCloud account on an iOS device (iPhone, iPad, iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.2) or higher. After creating the account on one of these devices, you will then be able to sign into the account on your PC.
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HT1933 i have an apple id but i can't buy dimonds in Game "Hay Day"
i have just created an apple id and now i have an apple id but i can't buy dimonds in Game "Hay Day"
Contact support and have them check your account.
https://expresslane.apple.com/GetproductgroupList.action -
i have bought a film from itunes and the credit has come out of my account, but i can't find the film anywhere, it said it was downloading, then i left the laptop and on return i couldn't find the film. how do i find the film?
Maybe it is in the Purchased category of iTunes,
Try going there -
I have an icloud account which I can access via the web but when I go to systems preferences and click on the icloud it sends me to the mobileme closed site?? How do I get it to go to my icloud log in?
You're saying that when you click on the iCloud preference pane button it sends you to the defunct MMe
rather than giving you this?
Is your profile up to date, i.e. are your running 10.7.5? Make sure you click on the iCloud button and not the MMe button.
OT -
I want to remove my credit card from my daughter's itunes account but i can't delete the information without getting a notification that i must have the fields filled out. When she first got the ipod touch, we did not need to supply credit card information for her to set up her account. Only now that I entered it for one purchase, I can't remove it. Now my daughter has purchased over $300 in downloads the last two weeks.
You definitely can.
To remove your payment information open iTunes and go into your account. An easy way to access your account is from quick links on the store home page. After you login there will be a payment type listed with an edit button next to it. Click edit then select none under card type (next to visa, mastercard, etc).
Afterwards at the bottom of the page select done, then your card will no longer be on file. It will prompt you for a card next time you try to download something that isn't free. -
I have an apple account but it keeps saying that I have to verified it and that on my yahoo account that I have verified it what do I do?
Please be more specific. What are you trying to accomplished when it asks you to be verified?
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ordered a TV series…I can see where the $$ was taken from our account but I can't find the shows anywhere in our itunes account.
Hello NMS1,
It sounds like you are unable find these TV shows you purchased in a series, but you have been charged for them. I would start by checking to see if you can download them from your Purchases in the iTunes Store with this article:
Download past purchases
http://support.apple.com/kb/ht2519
The steps are different if you are on an iOS device vs. a computer, so choose the appropriate section for the device you want to download them to.
If you cannot find it in your Purchases, I would next reach out to the iTunes Store support team for additional assistance:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
All the best,
Sterling
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