I have an apple ID, but for some reason my phone has saved my previous Apple ID. I cannot change or add the old email address because the address no longer exists and I don't have access to the mailbox. Therefore, when I try to delete my iCloud account fr

If you can't remember the password for the ID, and no longer have access to the email account associated with the ID to reset it, try contacting iTunes Store support: http://www.apple.com/emea/support/itunes/contact.html. They frequently deal with Apple ID password issues.

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I have an external hard drive which has my i-photo on it & some movies from i-movie that I have on disk now. But for some reason my ehd has a caution symbol on it & I can't move my event to free up space on my hd so that I can export i-movie events. Help!

I have an external hard drive which has my i-photo on it & some movies from i-movie that I have on disk now. But for some reason my ehd has a caution symbol on it & I can't move my event to free up space on my hd so that I can export i-movie events. Help!

Usually the caution symbol means that it's formatted as a PC compatible format like NTFS or most likely FAT32. For iMovie to use it the ehd must be formatted Mac OS Extended. Then iMovie will show it without the caution symbol and you can drag/drop open any Event/Project from that hard drive.
To find out if it's formatted as PC:
Go to the desktop, holding down the Control key click on that ehd and in the pop-menu choose 'Get Info'
Under Format: It will say whether or not it's Mac OS Extended (Journaled). The only way to undo a PC formatted ehd would be to copy everything off of it first, Erase/Format the drive using Disk Utility in the Applications>Utilities folder on your Mac, choosing the Mac OS Extended (Journaled) format in the pull-down menu there.

I want to play music bought from itunes on my new computer but apple id is old email address no longer accessible and password forgotten. Security information date of birth also not accepted

I want to play music bought from itunes on my new computer but apple id is old email address no longer accessible and password forgotten. Security information date of birth also not accepted. No good apple sending reset information to old email address as I cannot access it

Welcome to the Apple Community.
The following article(s) may help you.
Moving your iTunes library to a new computer

HT5312 My rescue email address no longer exists and I can't remember my security questions. HELP

My rescue email address no longer exists and I can't remember my security questions. HELP

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102981)

How do I delete an ICloud acct on IPhone when the old email address no longer exists?

I changed my Apple ID password due to a phishing email and it started a downward spiral of issues. My original ICloud email address no longer exists. I have tried to sign out/in in itunes that worked but I cannot delete the ICloud account because the field is not editable for apple ID. I tried setting it back to the old email address to turn off Find my IPhone but it will nopt allow because the email address cannot be verified because it no longer exists.

To Delete an iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone. If you don't know the password for your old ID, or if it isn't accepted, and if your old ID is an earlier version of your current ID, temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. You should then be able to delete the old account. When done, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.

HT1689 I am in the UK and have always been in the UK but for some reason iTunes now has me in the US and i cannot correct the information on my account

I have had an iTunes account for years but now find it extreemly complicated to understand. I don't even know how to get into my account!!!
My questions are:-
1. I have always lived in the UK but on iTunes I am now listed as living in the US!!! and as such cannot correct my details.
2. I used to be able to just log inmto my account, but now dont know where to go to do that.?
3. I haved an app for a Daily Newspaper on my iPad that i wish to cancel. How do i do that?
4. I had a good iTunes library, but all of a sudden all the songs/albums i had loaded on the the library myself disappeared, leaving only the albums i had purched from iTunes. Someone told me not to sync my iPod, iPad, or iPhone with my Library as it would take off all the songs i had put on.!!!
5. I paid an annual subscription to iCloud as i was told al;l the songs/albums i had uploaded would be in there but dont know how it all works and/or if they can be put back on to my library permanently.
6. My children used to buy me iTunes vouchers and i built up a credit of £80 on my iTunes account but the account was hacked and it all disappeard.
7. I am 67 and now find iTunes impossible to use...............i need help please.

Settings > iTunes & App Stores > tap your Apple ID: > View Apple ID > Country/Region
If you find that it is set to the correct region, log out of your iTunes Store account, restart your iPad, and sign into your account again.
Hope this helps.
Regards.

I don't know what happened but for some reason my font has recently changed. It kind of looks like the font "Impact" its hard to read and getting annoying. What can I do.

Google, Twitter, StumbleUpon, and YouTube are a few site that it effects. Facebook seems to be the only thing not effected but Google is in this annoying type and what seems like everything else is too. I went to the preferences and checked with one of my friends preferences but they are both the same.

You can do a check for corrupted fonts and other font issues:
* http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html - CreativeTechs Tips: Garbled Fonts Troubleshooting Guide
* http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts

HT204053 I deleted my previous email and have moved using a new one but itunes continues to ask for my password to the old email address that dosent exist anymore and I can't get on to transfer data to my new ipad?

I recently moved from Winnipeg to Brandon MB, and have changed my email address and attempted to delete the old one. Everytime I go to download or transfer data to my iphone or ipad I hit a wall. The system is asking me for my password to my old email address that dosent exist and I can't remember anyway. How do I get around this wall? I cant figutre it out. I do have a new email and password that has been registered with iCloud, etc. but the old one keepd jumping in

We need to be clear here. Did you create a second ID, or just modify the single ID?

I've got creative cloud on my main machine at the office, I want to use it at home but for some reason I'm struggling to do this?

I've got creative cloud on my main machine at the office, I want to use it at home but for some reason I'm struggling to do this?

Using 10.6.8 is this the problem?

I don't know what happened to my iphone but for some reason, siri is talking to me now and I have to tap everything 3 times inorder for my phone to do what I want it to do. How can I fix this problem?

I don't know what happened to my iphone but for some reason, siri is talking to me now and I have to tap everything 3 times inorder for my phone to do what I want it to do. How can I fix this problem?

Hello, Alayah14.
Thank you for visiting Apple Support Communities.
This sounds like VoiceOver has been enabled. Here are the steps on how to disable this feature.
iOS: Configuring accessibility features
http://support.apple.com/kb/HT5018
Cheers,
Jason H.

I have synced my ipod many times, but for some reason it will no longer sync the apps, and says there are app installed that can not be determined. What should I do?

I have synced my ipod many times, but for some reason it will no longer sync the apps, and says there are apps installed that can not be determined. What should I do?

See these previous discussions:
not determined
iTunes cannot sync... apps not determined installed on...: Apple Support Communities
installed apps could not be determined...: Apple Support Communities

HT3275 Hi, I have backed up 2 IMACs and one Mac Book Pro but for some reason, the 3rd IMAC come up with this problem: The backup disk image "/Volumes/Data/Anthony's iMac.sparsebundle" could not be accessed (error -1). Why? They computer system is up to da

Hi, I have backed up 2 IMACs and one Mac Book Pro but for some reason, the 3rd IMAC come up with this problem: The backup disk image “/Volumes/Data/Anthony’s iMac.sparsebundle” could not be accessed (error -1). Why? The computer system is up to date and I have had no issue with the other computers, just this one.
Many thanks
Anthony

Try this Discussion...
https://discussions.apple.com/message/18783684#18783684

So here's my problem. I just used the "reset all settings" option, and accidentaly restored an old backup. It deleted all my photos and contacts, but for some reason I still have all the apps from after the backup date, is there a way to get it all back?

So here's my problem. I just used the "reset all settings" option, and accidentaly restored an old backup. It deleted all my photos and contacts, but for some reason I still have all the apps from after the backup date,and it also kept the notes from after the backup. The "reset all settings" option clearly says no loss of data or media, so I don't understand why some stuff got deleted. My question is, is there a way to get it back?

If you still can find a recent backup listed in iTunes/Edit/Preferences/Devices, use this one to restore from.
If there are no recent backups listed, your data is gone. Only if you included the iTunes backup folder into your computer backup routine, you could be able to restore this folder and find one of your latest backups listed again.
iTunes: About iOS backups

Hi, I tried to change my security questions on the internet. But, for some reason, the button to change them is not there! This is annoying as I have recently bought an iTunes voucher and now I cannot buy any new apps. Can anybody please help me!!

Hi, I tried to change my security questions on the internet. But, for some reason, the button to change them is not there! This is annoying as I have recently bought an iTunes voucher and now I cannot buy any new apps. Can anybody please help me!!

Security questions:
https://discussions.apple.com/docs/DOC-4551

TS1292 Hi, can you please take a look at my account and why its asking me to contact support. I have my billing address correct and everything but for some reason its not letting me to authorize my transaction

Hi, can you please take a look at my account and why its asking me to contact support. I have my billing address correct and everything but for some reason its not letting me to authorize my transaction

We are all fellow users here and have no way of accessing your account information; iTunes Store employees do not participate in these forums. You will need to do what it says, contact iTunes Support. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards.

I have an apple ID, but for some reason my phone has saved my previous Apple ID. I cannot change or add the old email address because the address no longer exists and I don't have access to the mailbox. Therefore, when I try to delete my iCloud account fr

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