I Have an email the recently went invalid and I can not open my apple settings. When I put in my password it keeps saying invalid id because the email is invalid. How do I reset to a new email or merge accts to another email without deleting all items i
Need help merging or resetting apple id
I have a email that recently was closed out and can not open
This email was my apple id
You will wait for the rest of your life. You need to fix it; no one else will. To turn off "Find my iPhone" and its associated Activation Lock you need the Apple ID and password that were used to turn it on. If you know the Apple ID you can contact Apple Account Security and have them reset the password (after you prove you are the rightful owner of that Apple ID). see: http://support.apple.com/kb/HT5699.
If you don't know the Apple ID the phone is permanently unusable.
Similar Messages
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However, I took some screenshots and when I went to upload the pictures to my Mac, the screenshots uploaded. So I believe my phone still is working but the screen is just not turning on. I tried holding down the home and top button for ten seconds, even longer, but nothing occurred. I am hoping to find a possible solution so I do not have to buy a new phone. Thank you!
The backlight burned out from getting it wet. You will have to replace the screen at a 3rd party shop, buy a screen and replace it yourself, or make a Genius Bar appointment at your nearest Apple Store and do an out-of-warranty replacement for $199 USD.
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I have a problem in activate Alaaclaud account and I can not open the device
السلام عليكمI have a problem in activate Alaaclaud account and I can not open the device
Standard troubleshooting...
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue. -
When Password Protected - The File Becomes Corrupted and I Can Not Open It
I have password protected two files now in Excel 2007. After opening and then saving a few times, the file becomes corrupted and I cannot open. The following error message appears "Excel cannot open the file"XXXX.xlsx" because
the file format or file extenson is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file.
The files that I created contains sensitive information and I really need to get to them.lYou can try to open these files with 'Open and Repair' .
1.Start Excel.
2.click the Microsoft Office Button, and then click Open.
3.In the Open dialog box, click to select the file that you want to open.
4.Click the down arrow on the Open button, and then click Open and Repair.
Also this issue could be caused by malware on the affected machine
Please see:http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2013/09/07/quot-cannot-open-the-file-because-the-file-format-or-extension-is-invalid-quot-opening-office-files.aspx
Some one works out this issue with remove the xlsx entention,give it a try.
1. rename the file and remove the .xlsx or .xls extention etc e.g. if my file is called test.xlsx I remove the '.xlsx' - you will get a warning message saying this could make the document unstable - accept it
2. the document icon should now have turned white (the document won't look like an excel document anymore)
3. open a blank excel document by hitting start -> all programs -> Microsoft office -> excel (this may be different if your not on windows 7)
4. in your blank excel document hit file -> open
5. navigate to the document you renamed above and select it, now click open -
I tried to use my iphone to buy app. But it always showed difference apple ID. Not my apple. Therefore I can not buy app. I dont know how to fix it.
What id shows at the bottom of the Featured tab in the App Store app on your phone ? If it's not your id then tap on it and log out of it and you can then log in with your id.
If you have any apps or other content from the id that is currently showing then that content will be tied to that id e.g. only that account will be able to download updates to its apps and make in-app purchases in those apps -
Mymsn has areas that allow you to list your stocks and also an area that allows you to see what emails you have waiting to be read. Both of these areas went away when I upgraded to Firefox 4 last week. When clicking on the menu area to make changes, nothing happens. How do I get back the information that was in these areas? Also the customize button does not work.
Do you have Adblock Plus installed? If you do, disable on the page where you normally see your stock info. I've uploaded an image of what happens on another site where ABP is enabled. The Global News image disappears with ABP enabled even though it's not an ad.
If that doesn't work, try running Firefox in [[Safe Mode]]. If it works correctly in that configuration, then one of your add-ons is the culprit. -
Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email
You won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use. -
In most of my email attachment the logo ( Mimi attachment ) show and I can not open that attachment , why and how to solve this problem ???
iPad 2, iOS 7When did this start? What was the last thing you changed before problem started?
Have you tried sending the attachment from a different account. Have a friend send you an attachment. Get a gmail account.
Send the email with attachments to two different accounts one to your ipad and the other to a gmail account in a web browser and not on an iPad. See if you can read the ones to the gmail account.
You did reboot your ipad?
Standard stuff for ipad.
http://www.my-iguru.com/ipad/ipad-hints-tips/ipad-viewing-saving-email-attachmen ts.php -
I have a Mac OSX 10.6.8 and I can no longer "save to iPhoto " when I get photos on email.
What changed, before you could no longer save image attachments to iPhoto?
Did you install new software or upgrade to newer versions? Which version of iPhoto are you using?
The "Save to iPhoto" feature has been missing for some iPhoto versions. I do not remember exactly when it vanished, but it is back with iPhoto 9,6 and MacOS X 10.10.2.
As a work-around - you can drag photo attacuments from your mail to the iPhoto icon in the Dock to save them to iPhoto. -
I have an ipod A1285, I have 2,858 songs on it. The screen went black and i can barely see it now. Can apple fix this for me? Or can i get my songs off this ipod and put on a new one?
Hey BlueEyedDude,
Thanks for the question. I’m sorry to hear about your iPod nano! If you believe you have isolated the issue completely to hardware, you can learn more about servicing your device at the following link:
Apple - Support - Service Answer Center
http://www.apple.com/support/ipod/service/faq/
If you’d like to attempt some more troubleshooting tips, see this link:
iPod nano - 4th and 5th generation - Apple Support
https://www.apple.com/support/ipodnano/4th_5th_generation/
If you do decide to service your device, you’ll want to make sure all of the music and information is backed up. If you regularly sync your device with a computer, this music should be on the computer. If not, you can learn about what purchases you can transfer from the iPod to a computer:
iTunes Store: Transfer purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
http://support.apple.com/kb/HT1209
Thanks,
Matt M. -
Hello. I dropped my ipad, first gen, from my chair to the floor. The screen went black and I can't start it again. I have tried to hold both buttons down at the same time, but nothing happens. Any help?
You will probably have to contact Apple for repair but before you do try this:
Turn your iPad upside down on your lap and give it a hard smack on the back. -
I recently installed CS4, and I can not make a connection to my website. Message an FTP error occurred and cannot make a connection to host. The remote host cannot be found.
Open up your site definition (double-click on the site name in the File panel or choose Site > Manage Sites > Edit) and go to the Remote Info category. There, click Use Firewall (if it isn't already selected) - press Test to try the default firewall settings. If that doesn't work, click Firewall Settings. You'll see two relevant settings about 2/3 down - Firewall host and Firewall port. If Firewall port is 21, there probably is something blocking the port.
On Windows XP, you may have the Windows Firewall installed and blocking. Here's how you get to it:
To open Windows Firewall
1.
Click Start and then click Control Panel.
2.
In the control panel, click Windows Security Center.
3.
Click Windows Firewall.
Once you have that open, you'll need to set Dreamweaver as an exception to blocking:
On the Exceptions tab, click Add Program.
In the list of programs, click the name of the program (Dreamweaver) that you want to add, and then click OK. If the name of your program is not in the list of programs, click Browse to locate the Dreamweaver.exe in the Program Files folder and then click OK.
Hope this helps - Joe
Joseph Lowery
Author, Dreamweaver CS4 Bible -
I'm using iphone 4S and ipad mini, and I can not open PDF file only from my husband email that using Mic outlook. It was very weird because I can received other email with pdf file from other people. Can someone help...
Thanks in advanceHi Eidda,
This may because the attachment is a winmail.dat file. I would recommend taking a look at the article below for more information. Note: the article is written for OS X mail, but does also apply to this situation.
Mac OS X Mail: What is a winmail.dat attachment?
http://support.apple.com/kb/HT2614
-Griff W. -
I have Iphone 5 and updated to IOS 8... I can not receive a call, the Screen become black and I can not answer the phone call
Hey there jjroca,
It sounds like you are unable to make or recieve phone calls because the screen goes black. I would start by quitting all the running apps on the device:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If that does not resolve the issue, I would use the troubleshooting in the following article, named:
iPhone: Troubleshooting issues making or receiving calls
Thank you for using Apple Support Communities.
Take care,
Sterling -
I subscribe to premium and I can not open the adobe Revel in my ipad I oactualizarlo. I paid through September 2014 -.'s happening I can not use what I have already paid?
Please see the response at:
Adobe Revel 2.3.2 installation issue
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