I have an Epson printer on a Wifi network. Windows 7 desktop and and HP Win 7 laptop (my wifes) print to it just fine. My MacBook Pro running Yosemite won't detect it, and I have the latest driver installed. No problem when I had a Canon...

I have an Epson printer on a Wifi network. Windows 7 desktop is running the network, and my wife's HP Win 7 laptop prints to it just fine. My MacBook Pro running Yosemite won't detect it, and I do have the latest driver installed. I didn't have a problem when I had a Canon Pixma on the network, but when I replaced it with the Epson nothing seems to work. I go to add a printer to the queue and only the FAX function of the printer shows up - not the WS-4530 print function. Does anyone out there have any suggestions?  Please??? :-)

Hi Kelly,
As someone who has to print from my Mac to a networked printer at home all the time, I can certainly understand how frustrating it must be to have that fail to perform as expected. Let's see if we can get you up and running.
I would suggest that you troubleshoot using the steps in this article -
OS X Yosemite: Printing troubleshooting
Start with the section titled Check the network.
Thanks for using Apple Support Communities.
Sincerely,
Brett L 

Similar Messages

  • Have old MacBook Pro running tiger 10.4 want to save date to external hard drive and buy newer MacBook and still use same drive. Any suggestions, most  WD drives say nothing about os tiger 10.4.

    Have old MacBook Pro running tiger 10.4 want to save date to external hard drive and buy newer MacBook and still use same drive. Any suggestions, most  WD drives say nothing about os tiger 10.4. The OS compatibility  is much newer on the data.  Totally confused. Not a computer person.

    I haven't checked reviews recently but there's a difference between bare drives and drives with enclosures.  Western Digital made some of the most reliable drives last time I checked, though the enclosures weren't all that great.  It is convenient to get both in one package but I usually buy a highly rated enclosure and then put a highly rated drive in it myself.  OWC sells some good enclosures but if they put a so-so drive inside of it then the package is only as good as its weakest component.  If you get a package from them, ask them what drive is inside (some vendors have no idea what's inside  -  went to an Apple Store recently and they couldn't tell me what was inside some of their Apple brand enclosures).  My first thought if buying a new drive would be to buy a OWC enclosure with a WD drive, but chek around because I may be out of date.
    10 years ago Seagate was one of the best drives. Now they rate poorly in reviews.

  • My Aperture 2.1 has gone into a continual thumbnail mode.  I left the computer, a MacBook Pro, run all night, about 12 hours and it is still making thumbnails.  I tried reloading Aperture 2.1, but that did not change anything.  I have also turned the syst

    My Aperture 2.1 has gone into a continual thumbnail mode.  I left the computer, a MacBook Pro, run all night, about 12 hours and it is still making thumbnails.  I tried reloading Aperture 2.1, but that did not change anything.  I have also turned the system off, for a period of time, and then turning it back on, when I click on Aperture, it comes up and locks in the thumbnail mode.  I can view my stored pictures, even modify them, but it still says thumbnails.
       I got in this mode by trying to import "one jpeg photo", from a scanned slide using a Nikon Scan4 IS5000ED scanner.  I had saved the scan to my  desktop before I tried to import it.
    Please Help, Maurice A Bird at  [email protected]
    Thanks

    My daughter has had her Razr for about 9 months now.  About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

  • Macbook Pro (late) 2008 won't recognize HD and MAC OS X installed, but recognizes SAME HDD with Windows installed ... where is the problem !???D a

    Macbook Pro (late) 2008 won't recognize HDD and MAC OS X installed, but recognizes SAME HDD with Windows installed ... where is the problem !???
    And HDD is APPLE certified ( 250 GB )

    Hello JashaCOLD,
    Thank you for the details of the issue you are experiencing with your external hard drive.  I found an article with steps you can take when an external device is not being recognized.
    I recommend following the steps in the section titled "Top troubleshooting tips" in the following article:
    USB and FireWire Quick Assist
    http://support.apple.com/kb/HT1151
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Keep downloading Firefox 6.0.2 for Mac (as prompted) to my new Macbook Pro, running Lion (OS 10.7.1) and it won't open and install. WTF?

    I have Firefox version 3.6.22 (Mac) & keep downloading Firefox 6.0.2 for Mac (as prompted) to my new Macbook Pro, running Lion (OS 10.7.1) and it won't open and install. WTF?

    something similar has been happening to me for a a couple weeks (even before the most recent update, but now is definitely worse) on my 2010 MacBook Air. Firefox freezes upon startup, and then freezes maybe every twenty minutes or so when I'm actively using it, staying frozen for at least a minute or two. it drives me crazy.

  • How do I reset Safari on MacBook Pro, running Yosemite 10.10.3 with Safari V8.0.5? The reset button is not in Preferences, Privacy, nor on the drop-down menu of Safari.

    I have  a 2011 MacBook Pro running Yosemite 10.10.3, and Safari V8.05. I want to reset Safari, but there is no reset in the Safari drop-down nor is there a reset in the Preferences - Privacy window. Any Help out there?

    Hi, thanks for the response.  I have searched online and many posts say to reset Safari all you have to do is click on the Safari icon, then select reset from the drop down menu, or find the reset button in the privacy window in preferences.  My system has neither options. My Safari had been hijacked (frozen) by a pop-up.  I cleared all history, cookies, cache, etc. with the wifi off, and it seems to have worked so far. Many posts said to reset Safari, and I don't seem to have that option.
    Thanks again.

  • MacBook Pro running OS X 10.8.2 and iTunes 11 freezing

    I am stymied with my MacBook Pro running OS X 10.8.2 and iTunes 11. Every time I start iTunes, after a few seconds I get the spinning beach ball and have to force quite. I have update to the newest iTunes. Any ideas or suggestions?

    Chief55m,
    Have you solved your probem?
    I have been unable to use iTunes for the last week.
    I notice reports of similar problems:
    - iTunes 11.0.2 freezing when internet is connected.
    https://discussions.apple.com/message/21530361#21530361
    - iTunes 11 freezes my mac
        https://discussions.apple.com/message/21514557#21514557

  • Just upgraded to MacBook Pro running 10.8.4.  Want to convert old movie files to put in Itunes.  Can't upgrade QT player preinstalled, so downloaded QT Player 7 and purchased QTPlayer 7 Pro registration code.  Can not get it to upgrade.  Called Apple 2x.

    Just upgraded to MacBook Pro running 10.8.4.  Want to convert old movie files to put in Itunes.  Can't upgrade QT player preinstalled, so downloaded QT Player 7 and purchased QTPlayer 7 Pro registration code.  Can not get it to upgrade.  Called Apple 2x.  If you have a fix, you can email me direct at [email protected]

    Want to convert old movie files to put in Itunes.
    What does "old movies" mean to you? File type, audio and/or video compression format(s)?
    Can't upgrade QT player preinstalled, so downloaded QT Player 7 and purchased QTPlayer 7 Pro registration code.  Can not get it to upgrade.
    Did you follow the instructions found here?
    If you have a fix, you can email me direct at [email protected]
    To which fix do you refer? Activatng QT 7 Pro or converting the files? Even with QT 7 Pro activated you may need to modify your QT codec component configuration depending on the file type and compression formats used to encode your "old movies." There may be many different problems here with each having one or more "fixes." Please try to be more specific regarding your questions. Converting a muxed VOB MPEG2/AC3 file would be very different different from converting an AVI DivX5/MP3 file depending on which application you are attempting to use.

  • I'm having problems with 8.1 and Continuity / Handoff. It will work fine for web pages, etc. but in email when I try to do it between by iPhone 5s running 8.1 and my Macbook Pro running Yosemite I consistently get an error.

    I'm having problems with 8.1 and Continuity / Handoff. It will work fine for web pages, etc. but in email when I try to do it between by iPhone 5s running 8.1 and my Macbook Pro running Yosemite I consistently get an error. "Failed to Continue Activity" Cocoa Error 4609.  Handoff is working for phone calls and text messages. By email just crashes each time. It was also doing it under 8.0.2.  My iPhone and iPad handle this fine. It's only the MacBook to the iPhone that fails, and only on email.

    Handoff Continuity Troubleshooting

  • I am wanting in input audio to a MacBook Pro  running 10.9.4.  Since there is only the internal microphone as an input choice, how do I accomplish this?

    I am wanting in input audio to a MacBook Pro  running 10.9.4.  Since there is only the internal microphone as an input choice, how do I accomplish this?

    Not something I've ever done, but I found a 9-year-old article from MacWorld -> http://www.macworld.com/article/1041790/tapetocd.html - that explains it a bit. Apparently the only software that you need is GarageBand and a hardware interface. Just Google "copy audio cassette to mac" and you'll get tons of hits.
    Good luck,
    Clinton
    MacBook Pro (15-inch Late 2011), OS Mavericks 10.9.4, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display

  • Macbook Pro running slowly, bad crunchy(?) sound, and now shuts off randomly

    Hi there,
    I have an early 2011 13" Macbook Pro running OSX 10.8.4. For the past six months or so, my computer has been running relatively slowly. I brought it into a shop, but the guy couldn't figure out what was wrong with it. In the past two months or so, the sound has been terrible, whether it's watching youtube videos or listening to something on itunes or playing a game. it will sound fine, until like 30 seconds in when it will go all crunchy and garbled and terrible sounding. I don't know how else to describe it. Just now, my computer randomly turned off in the middle of me playing a game, and at first it wouldn't turn back on. I'm a little freaked out by that, as I'm a graduate school student and my computer is my life. I'm just trying to figure out what's wrong with it. :/
    I've attached the crash report from the shut down here. Does anyone know what this means? Thanks for your help!
    Interval Since Last Panic Report:  1191632 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    C6E3BE7C-97DE-F1F4-8E38-E7E0F8024D03
    Mon Sep 30 01:04:16 2013
    Machine-check capabilities 0x0000000000000c07:
    family: 6 model: 42 stepping: 7 microcode: 26
    Intel(R) Core(TM) i7-2620M CPU @ 2.70GHz
    7 error-reporting banks
    threshold-based error status present
    extended corrected memory error handling present
    Processor 0: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0xb200000081000402 valid
      MCA error code:            0x0402
      Model specific error code: 0x8100
      Other information:         0x00000000
      Threshold-based status:    Undefined
      Status bits:
       Processor context corrupt
       Error enabled
       Uncorrected error
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
    Processor 1: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0xb200000081000402 valid
      MCA error code:            0x0402
      Model specific error code: 0x8100
      Other information:         0x00000000
      Threshold-based status:    Undefined
      Status bits:
       Processor context corrupt
       Error enabled
       Uncorrected error
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
    Processor 2: machine-check status 0x0000000000000005:
    r

    Run an Apple Hardware Test:
    http://support.apple.com/kb/ht1509
    You may have yo use the OPTION and D keys to start it.
    Ciao.

  • Firefox will not open Version 4.01 (tried to download new version), on MacBook Pro running 10.6.8. Safari and Chrom both work OK

    I cannot get on-line with Firefox. It simply will not open any page. I'm told it cannot make a connection. And yet both Safari and Chrome work fine, hence it is not a connection problem.
    Moreover, when I started with Chrome, it offered me the option to export bookmarks, but only from Safari. Firefox never appeared in the import box
    I was using Firefox 4.01. I tried to download the new version, dragged it to Applications, but 4.01 remains in situ. I work on a MacBook Pro running 10.6.8

    Cannot connect after upgrading Firefox
    * https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox
    Firefox cannot load websites but other programs can
    * https://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can
    Check and tell if its working.

  • I have two different iCloud accounts. I can't sign into photo stream with my personal account and have tried deleting from my iPhone first, then the MacBook Pro. Still won't let me sign in with the personal account. Please help.

    I have two different iCloud accounts - business and personal. I can't sign into Photo Stream with my personal account because it says my business account is my primary account. They are separate but equal accounts. I have tried deleting the iCloud account from my iPhone, then my MacBook Pro and signing in again on both devices. The iPhone says that my primary account ismy personal account (which is good) but my MacBook Pro still will not sign into that account so I can use Photo Stream.
    Any suggestions? This iCloud stuff is getting annoying.

    you have a ps cs4 license for mac and you have some way of finding your serial number.
    if yes, download an install the installation file.  if you already have the installation file, what is its name and file extension?  (eg, if it's one file, it should be a dmg file.)
    if you need the installation file,
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I have a model 1,1 Mac Book in the black case.  How can I transfer about 30 GB of stuff to a MacBook Pro running Yosemite?  Can't do a Thunderbolt transfer.  The Seagate backup drive I bought doesn't support 10.5.8.  Thank you.

    How do I transfer 30 GB of stuff, mostly text documents, bookmarks and a few hundred photos from a MacBook model 1,1 in the black case, purchased in (2007?) running Leopard 10.5.8 with a 667 bus, 2 GB, 256 GB to a MBP 13" Retina running Yosemite 10.10.1?  Using Migrate is out.  Discovered after I bought it that the Seagate Plus Backup for Mac does not work with 10.5.8.  OnetoOne recommends backing up my data before I do that, which seems like a good idea.  Have a 801.11 n Time Capsule that also isn't working so that is not presently an option.  Thank you.

    The Seagate backup drive I bought doesn't support 10.5.8
    The only reason I can see for that is it's formatted NTFS, which would likely be Read Only in 10.5.x, if you can reformat it MacOS extended, which would erase everything on it now, then that should work for your purposes.

  • I tried to download picture/video files from iPhone 5S to MacBook Pro but it won't stop importing and I don't have phone connected.  I need to shut down the computer and I can't stop the import from spinning

    I tried to import picture/video files from iPhone 5S to MacBook Pro Aperature.  It appeared to be trying to download every picture I have ever taken even tho I checked do not import duplicates.  The phone is not connected to lap top.  It has been spinning for 1/2 day.  I can't stop it. I can't shut down the computer. How do I stop the import and shut computer down.

    Hey L. DENISE,
    I recommend that you use the following article to help you address this issue:
    OS X: How to quit an unresponsive application using Force Quit
    http://support.apple.com/kb/ht3411
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

Maybe you are looking for